Crowne Plaza Santa Domingo

Santo Domingo, Dominican Republic

728 reviews
Excellent hotel. Close to Caribbean Sea. Good for sightseeing with nearby parking areas.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Radio
    • Central Heating
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Fridge
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
  • Facility
    • Elevators
    • Laundry Service
    • Hotel Room Safe
    • Restaurant(s) with non-smoking area
    • Shops
    • Hairdresser
    • Foyer
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Room Service
    • Casino
    • TV Room
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • à la carte Dinner
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
    • Lunch Buffet
    • Jacuzzi
    • Outdoor Pool(s)
    • Number of Pools
    • Massage
    • Swimming Pool
    • Sauna
    • Tennis
    • Golf
Avenida George Washington 218 P.O. Box 2890 Santo Domingo


This hotel is located in the tourist resort of El Malecón just a few minutes walk from the centre of Santo Domingo. Various shopping and entertainment venues are within a few steps of the hotel.


The hotel was built in 1992. Guests can enjoy a pleasant stay in one of the 462 rooms. A lobby and a reception are available to travellers. Most of the storeys can be reached by lift. Amenities include a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. Among the culinary options available at the accommodation are a restaurant, a dining area and a bar. Shopping facilities are also available. Additional facilities at the establishment include a TV room. Travellers arriving by car can leave their vehicles in the garage or in the car park. Additional services include translation services, room service, a laundry service and a hairdresser.


Each of the rooms is appointed with air conditioning, central heating and a bathroom. The standard features of most rooms include a balcony. A safe and a minibar are also available. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. Internet access, a telephone, a TV and WiFi add to the comfort of the holiday. Amenities in the bathrooms include a bathtub. A hairdryer is also available. The hotel offers non-smoking rooms and smoking rooms.


The accommodation features a pool and an outdoor pool. The hot tub is the perfect place to relax. A range of options are available, including tennis, a gym, a spa, a sauna and hydrotherapy applications. Fun and entertainment are offered by a casino.


Guests can choose options including breakfast, lunch and dinner.


The following credit cards are accepted at the establishment: American Express, VISA and MasterCard.


  • Location
    "Great location"

    Sights to see close by. Close to historic sites. Mall nearby.

    "Great location with good parking availability." "Close to the beach, restaurants, bars, and sightseeing."

  • Cleanliness

    Everything clean. Hotel is very clean.

    "Clean hotel facilities." "Clean rooms."

  • Breakfast
    "Tasty breakfast"

    Excellent omelettes. Eggs cooked to order. Nice breakfast.

    "Reasonably priced, tasty breakfasts."

  • Service
    "Fantastic service"

    Courteous staff. Wonderful stay staff. Perfect host.

    "Friendly service, especially in the restaurant." "Service is acceptably professional, but some complaints about reception staff." "Great hotel security."

  • Comfort

    Very little storage space. Ac real. Newer beds.

    "Somewhat comfortable and acceptably sized rooms." "Excellent beds but small bathrooms."

  • Room
    "Room is all right"

    Very little storage space. No slippers. Inaccessible mini bar.

    "Rooms are decent-sized but a little outdated." "Small bathrooms, but clean rooms with lovely views and beds." "Poorly maintained rooms with subpar furnishing and minibars."

  • Wellness Area
    "Sufficient wellness & sports facilities"

    They also have spa. Jacuzzi was cold.

    "Sufficient wellness & sports facilities." "Good fitness area."

  • Value for money
    "Fairly good value for money"

    Ocean view for free. Restaurant food too expensive. Good prices.

    "Fairly good value for money." "Acceptable breakfast prices." "Food is a bit overpriced."

  • WiFi
    "Complaints about WiFi"

    Wi Fi never worked.

    "Wifi quality could be improved."