Crowne Plaza Times Square Manhattan

New York City - Manhattan, USA

82%
11 K reviews
Very good family hotel. Close to Hudson River. Great location.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Radio
    • Central Heating
    • Bathroom
    • Safe
    • Heating (individually regulated)
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Stereo
    • Bathtub
    • Tea/coffee maker
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Laundry Service
    • Hotel Room Safe
    • Shops
    • Café
    • 24-hour check-in
    • Currency Exchange
    • Newspaper stand
    • WLAN access
    • Bar(s)
    • Room Service
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Coatroom
1605 Broadway Between W. 48th & 49th Street New York New York 10019

Location

The hotel is situated in the heart of Manhattan, directly on the famous Times Square. A vast array of shops and entertainment venues, as well as cultural venues and sights, are located in the immediate vicinity and within easy reach. Broadway, the Rockefeller Center, and Radio City Music Hall are all waiting to be explored. The nearest subway station is just a few paces from the hotel.

Facilities

Guests are welcomed at the hotel, which has a total of 770 rooms. At the accommodation, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. The individual storeys can easily be reached via the lift or stairs. Amenities include a cloakroom, a safe and a currency exchange service. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The establishment has a range of facilities for guests with disabilities. Various gastronomic options are available, including a restaurant, a dining area, a café and a bar. Various shops are available, including a souvenir shop. Additional facilities at the hotel include a newspaper stand. Travellers arriving by car can leave their vehicles in the garage or in the car park. Available services and facilities include translation services, room service and a laundry service.

Rooms

Each of the rooms is appointed with air conditioning, central heating and a bathroom. The carpeted rooms feature a double bed or a king-size bed. There is also a safe. Guests will also find a tea/coffee station included as standard. An ironing set is also available for guests' convenience. Little extras, including internet access, a telephone, a TV, a radio, a stereo system, a CD player, an alarm clock and WiFi, contribute to a great stay. A shower and a bathtub can be found in the bathrooms. A hairdryer is also available. The accommodation offers non-smoking rooms and smoking rooms.

Sports/Entertainment

The establishment features a pool and an indoor pool. A range of options are available, including a gym, a spa, a sauna and a steam bath.

Payment

The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.

Ratings

  • Location
    96%
    "Great location"

    Hotel location excellent. Location is superb. Location of the hotel is fantastic.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Close to public transport and the train." "Accessible by car, but parking is costly."

    Details
  • Wellness Area
    85%
    "Great wellness & sports facilities"

    Excellent gym facilities. Wonderful fitness center. Gym was amazing.

    "Great fitness area, sauna and wellness."

    Details
  • Service
    74%
    "Fantastic service"

    Staff were exceptional. Fantastic front desk staff. Excellent maid service.

    "Good enough management and very friendly staff." "Reception, housekeeping and restaurant service were adequate." "Acceptably professional staff and mediocre bar service." "Great concierge service." "Room service could have been improved." "Booking process should be better organized." "Hotel security is ok." "Good shuttle service." "Valet service could be better."

    Details
  • Cleanliness
    65%
    "Quite clean"

    Smelly Towels. Dirty sheet. Dirty pillowcases.

    "Bathrooms, dining area untidy; rooms relatively untidy."

    Details
  • Breakfast
    60%
    "Breakfast is average"

    Excellent Buffet breakfast. Not having breakfast. No mugs.

    "Breakfast is decent but expensive."

    Details
  • Room
    58%
    "Room is all right"

    Excellent sound proofing. Broken A/C unit. Broken hair dryer.

    "Big rooms with great beds and views, acceptably clean." "Rooms are run down with bad furniture and TVs and filthy bathrooms." "Outdated rooms with poor kitchenettes, minibars and A/C." "Shower can be a problem."

    Details
  • WiFi
    54%
    "Regular internet service"

    Had to pay for WIFI access. Wifi was free. Wifi wouldn't work.

    "WiFi is good value." "Wifi quality could be improved."

    Details
  • Value for money
    52%
    "Fairly good value for money"

    Charged us for internet. Charged me twice for one night. Charge me for local phone calls.

    "Fairly good value for money." "Pricey breakfast and dining." "Free internet." "Standard beverage prices."

    Details
  • Vibe
    48%
    "Vibe is not too good"

    Bog standard 4 star hotel. Loud lobby. Overall outdated.

    "Atmosphere is friendly but the vibe is low." "Hotel could use some updating." "Entrance area is ok." "Stylish hotel." "Awesome for families." "Good for traveling with friends." "Good for business people."

    Details