Venice, Italy

1.9 K reviews
Excellent luxury hotel. Good for sightseeing with access to public transportation. Fantastic service. Awesome vibe.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Bathroom
    • Safe
    • Heating (individually regulated)
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Minibar
    • Bathtub
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Hotel Room Safe
    • 24-hour check-in
    • Currency Exchange
    • Newspaper stand
    • WLAN access
    • Bar(s)
    • Room Service
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • à la carte Dinner
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
    • Sun terrace
    • Massage
Castello 4196 Riva Degli Schiavoni 30122 Venezia


This exclusive traditional hotel occupies a former Doge's Palace beside the water and close to St. Mark's Square. Links to the public transport network also lie within walking distance.


This hotel was built in 1300. Travellers can enjoy a pleasant stay in one of the 225 rooms. Most of the storeys can be reached by lift. Services such as a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is available to guests in the public areas. Among the culinary options available at the establishment are a restaurant, a dining area and a bar. Additional facilities at the accommodation include a newspaper stand. Those arriving in their own vehicles can leave them in the car park of the hotel. Available services and facilities include a babysitting service, room service and a laundry service. The business centre is on hand for guests' business requirements, and offers a fax machine.


Each of the rooms is appointed with air conditioning, central heating and a bathroom. A double bed ensures a good night's sleep. Separate bedrooms are also available. Cots are available for younger travellers. A safe and a minibar are also available. Guests will also find a mini fridge included as standard. Other features include internet access, a telephone, a TV and WiFi (for a fee). The bathroom offers convenient facilities including a shower. A hairdryer and bathrobes are provided for everyday use. Special family rooms are available for families with children.


The establishment offers a selection of sport and leisure opportunities. The terrace is a great place to while away the time. Leisure options at the accommodation include a gym, or for a fee, a spa.


The accommodation offers breakfast, lunch and dinner.


The following credit cards are accepted at the hotel: American Express, VISA, Diners Club, JCB and MasterCard.


  • Location
    "Great location"

    Excellent base for sightseeing. Excellent position. Superb location.

    "Good location, close to public transport." "Nice access by car with excellent sightseeing."

  • Amenities
    "Great amenities"

    Sumptuous building. Stunning reception area. Glorious historical building.

    "Great buildings with excellent terrace and entrance." "Beautiful architecture." "Facilities in need of refurbishment."

  • Service
    "Fantastic service"

    Excellent restaurant recommendations. Excellent staff. Staff were very helpful and friendly.

    "Service, especially restaurant service and housekeeping, is friendly and professional." "Reception is all right." "Concierge service is average." "Room service could have been improved."

  • Vibe
    "Awesome vibe"

    Sumptuous building. Stunning reception area. Glorious historical building.

    "Awesome vibe." "Friendly atmosphere." "Luxurious Hotel." "Stylish hotel." "Pleasant entrance area." "Hotel could use some updating." "Luxury hotel." "Good for business people." "Nice for romantic trips."

  • Breakfast
    "Tasty breakfast"

    Superb breakfast spread. First class breakfast. Beautiful breakfast terrace.

    "Tasty yet pricey breakfasts."

  • Comfort
    "Rather comfortable"

    Bedroom spacious. Large dressing area. Exceptional comfort.

    "Average size, comfortable rooms with particularly comfy beds." "Small bathrooms, noisy rooms, and deficient A/C."

  • Room
    "Room is all right"

    Fan in the bathroom did not work. Curtains did not work. Carpet very old.

    "Average sized rooms." "Awesome balconies and views, and comfortable beds." "Small rooms and poorly cleaned bathrooms." "Guests complain about cleanliness, maintenance, and A/C." "Shower can be a problem."

  • Cleanliness
    "Could use a good cleaning"

    Stained carpet. Dirty dishes. Rooms dirty.

    "Bathrooms and rooms are untidy."

  • WiFi
    "Complaints about WiFi"

    Had to pay for internet connection. Bad internet.

    "Wifi quality could be improved." "Internet is affordable."

  • Value for money
    "Value for money could be better"

    Rates available. Had to pay for internet connection. Hotel charged us.

    "Value for money could be better." "Pricey breakfast and dining." "Internet is affordable."