Dolphin House Serviced Apartments

London, United Kingdom

1.9 K reviews
Very good family hotel. Close to Victoria Station. Located near shopping areas and has easy access to public transportation. Great pool.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Radio
    • Central Heating
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Kitchenette
    • Bathtub
    • Microwave
    • Tea/coffee maker
    • Lounge
    • Fridge
    • Carpeting
    • Oven
    • Satellite/cable TV
    • Washing Machine
  • Facility
    • Laundry Facilities
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Hotel Room Safe
    • Restaurant(s) with non-smoking area
    • Shops
    • Hairdresser
    • Café
    • 24-hour check-in
    • Medical Assistance
    • Newspaper stand
    • WLAN access
    • Bar(s)
    • Room Service
    • Small supermarket
    • Public Internet Access
  • Food
    • à la carte Dinner
    • à la carte Lunch
    • Breakfast Served
    • Continental Breakfast
    • Sun terrace
    • Outdoor Pool(s)
    • Indoor Pool
    • Aerobics
    • Number of Pools
    • Massage
    • Heated Pool(s)
    • Squash
    • Steam bath
    • Sauna
    • Tennis
Dolphin Square Chichester Street Westminster London SW1V 3LX


This establishment is located in the heart of Westminster in a tranquil residential area. The apartments are within 5 minutes' walk of Pimlico Underground Station, which has links to Central London and is only a short taxi ride from both Victoria Station and Waterloo International Terminal. The nearby Westminster Millennium Pier provides regular riverboat transport to the City of London and Canary Wharf. The apartment is also within walking distance of supermarket shopping. Heathrow Airport is 27 km away and it is 61 km to Gatwick Airport.


The apartment hotel was built in 1908. Guest accommodation comprises 148 rooms. Most storeys can be reached by lift. Amenities include a safe. Wireless internet access in public areas (for a fee) allows travellers to stay connected. Among the culinary options available at the hotel are a restaurant, a dining area, a café and a bar. Various shops are available, including a supermarket. There is also a garden. Additional facilities at the accommodation include a newspaper stand. Those arriving in their own vehicles can leave them in the car park of the apartment hotel. Available services and facilities include medical assistance, translation services, room service, a laundry service and a hairdresser.


Each of the rooms is appointed with central heating, a kitchen and a bathroom. The carpeted rooms feature a double bed or a king-size bed. Separate bedrooms are also available. There is also a safe. A fully-equipped kitchenette with a fridge, a cooker, a microwave and a tea/coffee station, as well as a complete set of utensils, is provided as standard. Further amenities include a washing machine and an ironing set. Little extras, including internet access, a telephone, a TV and a radio, contribute to a great stay. The bathrooms have a shower and a bathtub. A hairdryer is also available. The hotel offers family rooms and non-smoking rooms.


The accommodation features a pool and an indoor pool. Guests also have a choice of a gym and aerobics, or for a fee, squash. The apartment hotel offers a range of services in the wellness area, such as a spa, a sauna and a steam bath, and for an additional fee, massage treatments.


Travellers can choose from a range of snacks and meals including breakfast, lunch or dinner.


The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.


  • Pool
    "Great pool"

    Great swimming pool. Nice indoor pool. Lovely pool.

    "Clean pool area."

  • Location
    "Great location"

    Close to Pimlico underground station. Close to Pimlico tube station. Lovely residential area.

    "Great location." "Close to public transport and the train." "Central location with great sightseeing, dining out and shopping." "Decent, but pricey, parking."

  • Wellness Area
    "Great wellness & sports facilities"

    Fantastic gym facilities. Fantastic spa. Steam room great.

    "Great fitness area, sauna and wellness."

  • Service
    "Fantastic service"

    Superb housekeeping service. Excellent hotel staff. Welcoming staff.

    "Mostly friendly and professional service, but bad restaurant service." "Management and housekeeping are decent." "Standard laundry service." "Booking process should be better organized."

  • Amenities
    "Great amenities"

    Fabulous facility. Gorgeous gardens. Gorgeous garden.

    "Great hotel grounds and outdoor sports facilities." "Older facilities and unpleasant entrance area." "Architecture not so nice."

  • Comfort

    There is no a/c. Tiny sleeping area. Hotel room is tiny.

    "Fairly comfortable, but problems with A/C." "Rooms are large and peaceful with comfortable beds."

  • Breakfast
    "Breakfast is average"

    Delicious breakfast. Breakfast fabulous. Tasty breakfast.

    "Breakfast is decent but expensive."

  • Room
    "Room is all right"

    Excellent coffee machine. Tiny sleeping area. Hotel room is tiny.

    "Rooms are OK with typical minibars, although poorly-maintained." "Clean, spacious rooms, comfortable beds, and good views." "Old rooms with substandard TV's, furniture and air conditioning." "Bathrooms are not great, but moderately clean." "Kitchenette needs more attention." "Shower can be a problem."

  • Vibe
    "Decent vibe"

    Well appointed apartment. Large lounging area. Modern apartments.

    "OK vibe and a friendly atmosphere." "Hotel could use some updating." "Hotel is relatively stylish." "Entrance area is not particularly attractive." "Luxurious Hotel." "Awesome for families." "Good for business people."

  • WiFi
    "Regular internet service"

    Wi fi free. New email address. Internet didn't work.

    "WiFi is good value." "Wifi quality could be improved."