Element New York Times Square West

New York City - Manhattan, USA

8.9 K reviews
Very good business hotel. Close to Penn. Good for sightseeing with access to public transportation. Great room.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Radio
    • Bathroom
    • Heating (individually regulated)
    • Safe
    • Wheelchair access
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Air conditioning (individually regulated)
    • Kitchenette
    • Microwave
    • Tea/coffee maker
    • Fridge
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Washing Machine
  • Facility
    • Laundry Facilities
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Hotel Room Safe
    • Shops
    • 24-hour check-in
    • Medical Assistance
    • Newspaper stand
    • WLAN access
    • Restaurant(s) with high-chairs
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Bicycle Hire
  • Food
    • Breakfast Served
    • Breakfast Buffet
    • Tanning Studio/Solarium
311 West 39th Street New York New York 10018
0 ft to downtown


This property is located in one of New York City's hottest neighbourhoods. In the heart of it all, Times Square is just steps away as well as some of the best restaurants, theatres and attractions. It is just a short walk to Madison Square Garden, while the Empire State Building, Central Park and Rockefeller Center are all a 10-minute journey on public transport. 42nd Street metro station is a 2-minute walk from the eco hotel, Port Authority bus station is a 3-minute walk and Penn station is around 1.6 km away. The beach at Coney Island is 45 minutes by car from the city hotel, and Philadelphia is approximately 2 hours by car.


The hotel was built in 2010. Guests are welcomed at the accommodation, which has a total of 411 rooms. In the air-conditioned establishment, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Most of the storeys can be reached by lift. Amenities include a safe. Wireless internet access in public areas allows guests to stay connected. Among the culinary options available at the hotel are a restaurant and a breakfast room. Various shops are available, including a souvenir shop. Additional facilities at the accommodation include a newspaper stand. Those arriving in their own vehicles can leave them in the car park of the establishment. Available services and facilities include medical assistance and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area.


Each of the rooms is appointed with air conditioning, central heating, a kitchen and a bathroom. The rooms have a double bed or a king-size bed. There is also a safe. A fully-equipped kitchenette with a fridge, a cooker, a microwave and a tea/coffee station, as well as a complete set of utensils, is provided as standard. In addition, there is a washing machine and an ironing set. Internet access, a telephone, a TV, a radio, a DVD player, an alarm clock and WiFi ensure optimal comfort. Rooms suitable for wheelchair access are bookable. The bathroom offers convenient facilities including a shower. A hairdryer and bathrobes are provided for everyday use. Bathrooms with wheelchair access can also be booked. The hotel offers family rooms and non-smoking rooms.


The accommodation offers attractions including sport and entertainment opportunities. The terrace is a great place to while away the time. A range of options are available, including a gym, a spa and a solarium.


Bed and breakfast is bookable. Options include breakfast.


The following credit cards are accepted at the establishment: American Express, VISA, Diners Club and MasterCard.


  • Location
    "Great location"

    Fabulous midtown location. Exellent position. Location was amazing.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Near public transport, airport, and train station." "Fairly accessible by car with easy parking."

  • Wellness Area
    "Great wellness & sports facilities"

    Excellent gym. Large gym. Big gym.

    "Awesome wellness and fitness areas."

  • Bar and Beverages
    "Bar is awesome"

    Free happy hour. Happy hour amazing. Complimentary breakfast and happy hour.

    "Great, affordable bar with good drinks."

  • Value for money
    "Best value for money"

    Excellent value for the price. Amazing rate. Perfect price/quality ratio.

    "Best value for money." "Breakfast, bar and food prices are cheap." "Free internet."

  • WiFi
    "Good internet service"

    Free Wi Fi. Great Wi-Fi. Fast internet.

    "Good wifi quality." "Free internet."

  • Service
    "Fantastic service"

    Exceptional staff. Excellent housekeeping service. Staff was very friendly and accommodating.

    "Great laundry service and all-around professional staff." "Decent reception and housekeeping." "Poorly managed with subpar restaurant service." "Booking process should be better organized." "Room service is average."

  • Room
    "Great room"

    Ac worked great. Room exceeded our expectations. Fabulous view of the city.

    "Tidy, modern rooms with good minibars and excellent beds." "Spacious rooms with nice balconies and views, and great kitchenettes." "Decently-clean rooms with spacious bathrooms." "People dislike the TVs, A/C, and furniture." "Modestly maintained rooms." "Great shower."

  • Comfort
    "Rather comfortable"

    Air conditioner too loud. Ac broke. One blanket was old.

    "Fairly comfortable, yet noisy rooms with poor A/C." "Spacious rooms and bathrooms, and comfortable beds."

  • Breakfast
    "Breakfast can be improved"

    Terrible breakfast though. Breakfast area terrible. Breakfast was horrible.

    "Breakfast affordable but not highly reviewed."

  • Amenities
    "Amenities are not the best"

    Floor was dirty. Insufficient lobby space. Elevators were horrible.

    "Low rated buildings and entrance area, with slightly outdated facilities." "Elevator in need of updating." "Beautiful architecture." "Good meeting & event facilities."