Element New York Times Square West

New York City - Manhattan, USA

9 K reviews
Very good business hotel. Close to Penn. Good for sightseeing with access to public transportation. Great room.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Radio
    • Central Heating
    • Bathroom
    • Safe
    • Heating (individually regulated)
    • Wheelchair access
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Air conditioning (individually regulated)
    • Kitchenette
    • Microwave
    • Tea/coffee maker
    • Fridge
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Washing Machine
  • Facility
    • Laundry Facilities
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Hotel Room Safe
    • Restaurant(s) with non-smoking area
    • Shops
    • 24-hour check-in
    • Medical Assistance
    • Newspaper stand
    • WLAN access
    • Restaurant(s) with high-chairs
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Bicycle Hire
  • Food
    • Breakfast Served
    • Breakfast Buffet
    • Tanning Studio/Solarium
311 West 39th Street New York New York 10018
0 ft to downtown


This property is located in one of New York City's hottest neighbourhoods. In the heart of it all, Times Square is just steps away as well as some of the best restaurants, theatres and attractions. It is just a short walk to Madison Square Garden, while the Empire State Building, Central Park and Rockefeller Center are all a 10-minute journey on public transport. 42nd Street metro station is a 2-minute walk from the eco hotel, Port Authority bus station is a 3-minute walk and Penn station is around 1.6 km away. The beach at Coney Island is 45 minutes by car from the city hotel, and Philadelphia is approximately 2 hours by car.


The hotel was built in 2010. Guests are welcomed at the accommodation, which has a total of 411 rooms. In the air-conditioned establishment, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Most of the storeys can be reached by lift. Amenities include a safe. Wireless internet access in public areas allows guests to stay connected. Among the culinary options available at the hotel are a restaurant and a breakfast room. Various shops are available, including a souvenir shop. Additional facilities at the accommodation include a newspaper stand. Those arriving in their own vehicles can leave them in the car park of the establishment. Available services and facilities include medical assistance and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area.


Each of the rooms is appointed with air conditioning, central heating, a kitchen and a bathroom. The rooms have a double bed or a king-size bed. There is also a safe. A fully-equipped kitchenette with a fridge, a cooker, a microwave and a tea/coffee station, as well as a complete set of utensils, is provided as standard. In addition, there is a washing machine and an ironing set. Internet access, a telephone, a TV, a radio, a DVD player, an alarm clock and WiFi ensure optimal comfort. Rooms suitable for wheelchair access are bookable. The bathroom offers convenient facilities including a shower. A hairdryer and bathrobes are provided for everyday use. Bathrooms with wheelchair access can also be booked. The hotel offers family rooms and non-smoking rooms.


The accommodation offers attractions including sport and entertainment opportunities. The terrace is a great place to while away the time. A range of options are available, including a gym, a spa and a solarium.


Bed and breakfast is bookable. Options include breakfast.


The following credit cards are accepted at the establishment: American Express, VISA, Diners Club and MasterCard.


  • Location
    "Great location"

    Fabulous midtown location. Hotel location was perfect. Location was amazing.

    "Great location." "Near city centre with great sightseeing and nearby restaurants." "Near public transport, airport, and train station." "Fairly accessible by car with easy parking." "Parking should be cheaper."

  • Bar and Beverages
    "Bar is awesome"

    Excellent happy hour. Free happy hour. Complimentary breakfast and happy hour.

    "Great, affordable bar with good drinks."

  • Wellness Area
    "Great wellness & sports facilities"

    Excellent gym. Large gym. Big gym.

    "Awesome wellness and fitness areas."

  • Value for money
    "Best value for money"

    Perfect price/quality ratio. Complimentary breakfast and happy hour. Free breakfast and Happy hour.

    "Best value for money." "Breakfast, bar and food prices are cheap." "Free internet."

  • WiFi
    "Good internet service"

    Internet Perfect. Great Wi-Fi. Good internet connection.

    "Good wifi quality." "Free internet."

  • Service
    "Fantastic service"

    Exceptional staff. Excellent hotel staff. Excellent housekeeping service.

    "Friendly service, especially good laundry service." "Housekeeping is satisfactory." "Poorly managed with subpar restaurant service." "Great concierge service." "Booking process should be better organized." "Room service is average." "Recreation staff is nice."

  • Room
    "Great room"

    AC worked great. Room exceeded our expectations. Amazing view from my window.

    "New, clean rooms with great kitchenettes." "Great beds, minibars, and balconies with beautiful views." "Average sized rooms which are fairly maintained." "Decently-clean rooms with spacious bathrooms." "People dislike the TVs, A/C, and furniture." "Great shower."

  • Comfort
    "Rather comfortable"

    Broken AC. Terrible construction noise. Negativ: Air conditioner.

    "Rooms adequately-sized but noisy with poor A/C." "Comfortable beds and spacious bathrooms."

  • Breakfast
    "Breakfast is average"

    Unhelpful service Breakfast. Loved the breakfast buffet. Great complimentary breakfast.

    "Affordable, fairly tasty breakfasts."

  • Amenities
    "Amenities are not the best"

    Tiny hall. Floor was dirty. Elevators were horrible.

    "Poorly reviewed buildings and an uninspiring entrance area." "Elevator in need of updating." "Updated facilities with a great terrace." "Beautiful architecture."