Emerald Lake Lodge

Field, Canada

80%
2 K reviews
Very good romantic hotel. Close to Rocky Mountains. Good for sightseeing with nearby parking areas.
Show reviews
  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Radio
    • Central Heating
    • Bathroom
    • Heating (individually regulated)
    • Wheelchair access
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Bathtub
    • Tea/coffee maker
    • Lounge
    • Carpeting
    • Balcony/Terrace
  • Facility
    • Elevators
    • Restaurant(s) with non-smoking area
    • Café
    • 24-hour check-in
    • WLAN access
    • Bar(s)
    • TV Room
    • Conference Room
    • Public Internet Access
    • Coatroom
  • Food
    • à la carte Dinner
    • Special Diet
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
    • Set menu lunch
    • Continental Breakfast
    • Set menu dinner
    Activities
    • Lounge Chairs
    • Jacuzzi
    • Canoe
    • Cycling/Mountain Biking
    • Sauna
    • Children's Entertainment
1 Emerald Lake Drive P.O. Box 10 Field British Columbia V0A 1G0
0 ft to downtown

Location

This charming hotel, which is known as the Jewel of the Rockies, sits on a 5 hectare peninsula overlooking the Emerald Lake in Yoho National Park. It is just 20 minutes from Lake Louise and 40 minutes from Kicking Horse/Golden. The town centre is just a 12-minute drive away. Guests are surrounded by water and a landscape so beautiful it will leave them breathless.

Facilities

The hotel comprises a total of 85 rooms. At the establishment, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Amenities include a cloakroom. Internet access in public areas allows guests to stay in touch whilst on holiday. Among the culinary options available at the accommodation are a restaurant, a dining area, a breakfast room, a café and a bar. Additional facilities at the hotel include a TV room. Those arriving in their own vehicles can leave them in the car park of the establishment.

Rooms

Each of the rooms is appointed with central heating and a bathroom. The standard amenities of most rooms include a balcony. The carpeted rooms feature a double bed or a king-size bed. All rooms offer a tea/coffee station, an ironing set, a telephone and a radio. Wheelchair-accessible rooms are also bookable. The bathrooms have a shower, a bathtub and a hot tub. A hairdryer is also available. Bathrooms with wheelchair access can also be booked. The accommodation offers non-smoking rooms.

Sports/Entertainment

A dip in the swimming pool is great for getting into the holiday spirit. Sun loungers provide a great place to sunbathe. The hot tub is the perfect place to relax. Travellers can enjoy various leisure options during their free time, including biking/mountain biking, a gym and a sauna, or for a fee, fishing and canoeing. Additional services include an entertainment programme for children, offering numerous activities.

Meals

Guests can choose from a range of snacks and meals including breakfast, lunch or dinner. Staff are also happy to provide special dietary cuisine.

Payment

All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.

Ratings

  • Location
    87%
    "Great location"

    Breathtaking scenery. Sensational location. Breathtaking location.

    "Great location." "Not great access by car, with poorly rated parking."

    Details
  • Service
    66%
    "Service is adequate"

    Fantastic staff. Lack of entertainment. Dismissive front desk manager.

    "Guests complain about reception and service professionalism." "Lacking housekeeping and poor restaurant service, but friendly service overall." "Good shuttle service." "Recreation staff is nice." "Booking process should be better organized." "Hotel security can be an issue."

    Details
  • Amenities
    62%
    "Ordinary amenities"

    Outdated facilities. Dirty carpets. Beautiful lodge.

    "Average hotel building." "Great terrace but old facilities with a poor entrance area." "Great hotel grounds and outdoor sports facilities." "Architecture not so nice."

    Details
  • Vibe
    51%
    "Decent vibe"

    Sociable setting. Elaborate resort experience. Old school keys.

    "Decent vibe." "Hotel could use some updating." "Luxurious Hotel." "Entrance area is not particularly attractive." "Stylish hotel." "Nice for romantic trips."

    Details
  • Breakfast
    50%
    "Breakfast is average"

    Delicious buffet breakfast. Eggs were tasteless. Great breakfast spread.

    "Breakfast is decent but expensive."

    Details
  • Wellness Area
    47%
    "Wellness & sports facilities could be improved"

    Hot tub not working. No hottub. Hot tub did not work.

    "Below average sauna and wellness facilities."

    Details
  • Room
    46%
    "Room needs to be improved"

    Carpeting was old. Falling off walls. Terrible mattresses.

    "Complaints about cleanliness, maintenance, and TVs." "Great views, but poor quality beds and furniture in somewhat old rooms." "Small rooms with subpar A/C, minibars, and kitchenettes." "Small rooms and poorly cleaned bathrooms." "Shower can be a problem."

    Details
  • Comfort
    42%
    "More comfort would be nice"

    Aged floor fan. Paper-thin walls. Terrible mattresses.

    "Room is acceptable, but beds have issues with comfort." "Small rooms and bathrooms with inadequate A/C."

    Details
  • Cleanliness
    26%
    "Could use a good cleaning"

    Dingy beige carpet. Blanket with stains. Carpets with stains.

    "Bathrooms and rooms are untidy." "Hotel facilities could use a good clean."

    Details
  • Value for money
    26%
    "Value for money could be better"

    Pricey meals. Steep stairs. Paid for 2 night Stay.

    "Value for money could be better." "Pricey breakfast and dining." "Free internet."

    Details
  • WiFi
    21%
    "Complaints about WiFi"

    No in room wifi. No Wi-Fi. No Wi-Fi in the rooms.

    "Wifi quality could be improved." "Free internet."

    Details