Emirates Grand Hotel

Dubai, United Arab Emirates

7.3 K reviews
Good for traveling with friends. Close to Dubai Mall. Great location.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Radio
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Tiling
    • Minibar
    • Kitchenette
    • Bathtub
    • Tea/coffee maker
    • Fridge
    • Carpeting
    • Oven
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Hotel Room Safe
    • Kids Club
    • Medical Assistance
    • WLAN access
    • Bar(s)
    • Room Service
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • Breakfast Served
    • Half Board
    • Set menu lunch
    • Set menu dinner
    • Full Board
    • Children's Pool
    • Sun terrace
    • Lounge Chairs
    • Jacuzzi
    • Outdoor Pool(s)
    • Aerobics
    • Number of Pools
    • Massage
    • Steam bath
    • Sauna
    • Tennis
    • Beach Umbrellas
    • Pool bar
Sheikh Zayed Road Trade Center P.O. Box 116957 Dubai


This hotel is located in the heart of Dubai on Sheikh Zayed Road. It lies within walking distance of the DFC metro station and one of the biggest shopping centres in the world, Dubai Mall. It offers panoramic views of the tallest building in the world, the Bur Khalifa (828 m). The property lies just 15 minutes away from Dubai International Airport.


The air-conditioned hotel comprises a total of 430 rooms. A lobby and a reception are available to travellers. Most of the storeys can be reached by lift. Amenities include a safe. Wireless internet access is available to guests in the public areas. Among the culinary options available at the establishment are a restaurant, a dining area and a bar. Those arriving in their own vehicles can leave them in the car park of the accommodation. Additional services include room service and a laundry service.


Each of the rooms is appointed with air conditioning, a kitchen and a bathroom. A king-size bed ensures a good night's sleep. A safe and, for a fee, a minibar are also available. The kitchenette is equipped with a fridge, a mini fridge and a tea/coffee station. Other features include internet access, a telephone, a TV, a DVD player and WiFi. Slippers are laid out in each of the rooms. The bathrooms have a shower and a bathtub. A hairdryer and bathrobes are provided for everyday use. The hotel offers family rooms and non-smoking rooms.


The establishment features various options for cooling off on hot days, including a pool and an outdoor pool. The sun loungers and parasols on the sun terrace offer a great place to unwind. Travellers can enjoy a range of refreshing drinks at the poolside bar. A range of options are available, including tennis, a gym, a spa, a sauna and a steam bath.


Catering options available at the accommodation include half board and full board. Guests can choose to book options such as breakfast, lunch or dinner.


The following credit cards are accepted at the hotel: VISA and MasterCard.


  • Location
    "Great location"

    Close to the Dubai Mall. Dubai metro very close. Great car parking.

    "Great location." "Near public transport, airport, and train station." "Central location with great sightseeing, dining out and shopping." "Easy car access but inadequate parking."

  • Service
    "Service is adequate"

    Staff unfriendly. Worst managment. Thanks to housekeeping.

    "Unprofessional, low rated restaurant service." "Friendly service, but poor management and reception." "Housekeeping is satisfactory." "Room service is average." "Concierge service is average." "Good shuttle service." "Booking process should be better organized." "Valet service could be better." "Laundry service can be improved."

  • WiFi
    "Regular internet service"

    Free internet. Free WIFI. Fast wifi.

    "Average wifi quality."

  • Room
    "Room is all right"

    Excellent kitchen facilities. Air conditioner couldn't be turned off. Toilet was old.

    "Mostly alright rooms with OK beds, but some cleanliness issues." "Large rooms with great views and nice kitchenettes." "Small rooms and poorly cleaned bathrooms." "Inadequate minibars in older, poorly-maintained rooms." "People dislike the TVs, A/C, and furniture." "Shower can be a problem."

  • Breakfast
    "Breakfast is average"

    Great buffet breakfast. Breakfasts including. Loved breakfast spread.

    "Breakfast is decent but expensive."

  • Cleanliness
    "Could use a good cleaning"

    Smelly bath room. Carpet stained. Dirty towels.

    "Rooms, bathrooms and dining area all need more cleaning." "Moderately clean hotel facilities."

  • Pool
    "Pool should be renewed"

    Swimming pool was small. Pool is small. Pool area very basic.

    "Pool should be renewed."

  • Amenities
    "Amenities are not the best"

    Looks old facility. Generator doesn't work properly. Loud lobby.

    "Subpar entrance area and older facilities, but wonderful grounds." "Elevator in need of updating." "Architecture not so nice." "Awesome terrace."

  • Beach
    "Beach is not so nice"

    "Beach is not so nice." "No good beach sports."

  • Vibe
    "Vibe is not too good"

    Gym equipment a bit old. Looks old facility. Towel looks old.

    "Vibe is not too good." "Hotel could use some updating." "Atmosphere could be friendlier." "Entrance area is not particularly attractive." "Luxurious Hotel." "Hotel is relatively stylish." "Good for traveling with friends." "Suitable for solo travelers."