Euro Queens

London, United Kingdom

7.9 K reviews
Close to public transportation and the train station. Room needs to be improved.
Show reviews
  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Bathroom
    • Heating (individually regulated)
    • Shower
    • King-size Bed
    • Hairdryer
    • Bathtub
    • Tea/coffee maker
    • Lounge
    • Carpeting
  • Facility
    • Elevators
    • Laundry Service
    • 24-hour check-in
    • Bar(s)
    • Room Service
    • Casino
    • TV Room
    • Conference Room
  • Food
    • Breakfast Served
    • Breakfast Buffet
    • Half Board
    • Full Board
    • Billiards/Snooker
122 Church Road Crystal Palace London SE19 2UG
0 ft to downtown


This hotel is situated just a few minutes away from Crystal Palace/Gipsyhill station. In only a couple of minutes, guests can reach plenty of restaurants, bars, pubs, cafés and public transport. The Glass Palace, Crystal Museum and the Horniman Museum lie around a 5-minute drive from the hotel. Crystal Palace Sports Centre, Crystal Palace Park and Crystal Palace Theme Park are all within direct access of the hotel, around a 20-minute walk away. London City Airport lies around 25 km away, Gatwick and Heathrow airports are around 35 km away and Luton, as well as Stansted airport, is located approximately 50 km from the hotel.


This hotel was built in 1857. The establishment comprises a total of 98 rooms. At the accommodation, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Individual storeys are accessible via the lift or stairs. Various gastronomic options are available, including a restaurant, a dining area, a breakfast room and a bar. Additional facilities at the hotel include a TV room. Those arriving in their own vehicles can leave them in the car park of the establishment. Available services and facilities include room service and a laundry service.


Each of the rooms is appointed with central heating and a bathroom. The carpeted rooms feature a double bed or a king-size bed. All rooms offer a tea/coffee station, an ironing set and a TV. A shower and a bathtub can be found in the bathrooms. A hairdryer is also available.


The accommodation offers billiards (for a fee) to guests. Entertainment facilities include a casino.


Catering options available at the hotel include half board and full board. Options include breakfast.


The following credit cards are accepted at the establishment: American Express, VISA, JCB and MasterCard.


  • Location
    "Location is ok"

    Peaceful part of town. Plenty of places to eat. Car park was tiny.

    "Location is ok." "Accessible by car, but parking is costly." "Close to public transport and the train." "Awesome sightseeing, but far from downtown." "Shopping, restaurants and bars in the area are great."

  • Service
    "Service is adequate"

    Excellent front desk. Excellent customer services. Excellent manager.

    "Complaints about the reception staff, but the service is somewhat friendly." "Poorly-managed, moderately professional staff and housekeeping." "Hotel security is ok." "Booking process should be better organized." "Good restaurant service."

  • Value for money
    "Fairly good value for money"

    Paying for internet. Paid for car parking. Great value for the money.

    "Fairly good value for money." "WiFi and breakfast pricey." "Well-priced food and beverages."

  • Breakfast
    "Breakfast can be improved"

    No hot breakfast. Burnt toast. Stale croissant.

    "Some complaints about quality and price of breakfast."

  • Comfort
    "More comfort would be nice"

    Broken air conditioner. Dirty duvet. Filthy sheets.

    "Rooms with complaints about size, comfort, and A/C." "Rooms are small and noisy, with subpar beds."

  • Room
    "Room needs to be improved"

    Broken air conditioner. Horrid room tv. Broken TV.

    "Poorly maintained rooms, with substandard TV's, minibars, and kitchenettes." "Small rooms and bathrooms with poor beds and furniture." "Old, adequately clean rooms with fine views and subpar A/C." "Shower can be a problem."

  • WiFi
    "Complaints about WiFi"

    Poor internet service. You have to pay for wifi password. Paying for WiFi.

    "Wifi quality could be improved." "Relatively high internet cost."