Fairmont Le Château Frontenac

Quebec City, Canada

90%
8.8 K reviews
Excellent luxury hotel. Close to Old Quebec. Good for sightseeing and located near shopping areas.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Central Heating
    • Radio
    • Safe
    • Internet Access
    • King-size Bed
    • Air conditioning (individually regulated)
    • Lounge
    • Double Bed
    • Bathroom
    • Heating (individually regulated)
    • Wheelchair access
    • Shower
    • Hairdryer
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Playground
    • Hotel Room Safe
    • Hairdresser
    • Café
    • 24-hour check-in
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Room Service
    • Pub(s)
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Shops
    • Newspaper stand
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • Special Diet
    • à la carte Lunch
    • Breakfast Served
    • Half Board
    • Special Offers
    • Lunch Buffet
    • Evening Buffet
    • à la carte Dinner
    • Breakfast Buffet
    • Set menu lunch
    • Continental Breakfast
    • Set menu dinner
    • Full Board
    Activities
    • Children's Pool
    • Lounge Chairs
    • Jacuzzi
    • Tanning Studio/Solarium
    • Cycling/Mountain Biking
    • Steam bath
    • Sauna
    • Children's Entertainment
    • Sun terrace
    • Indoor Pool
    • Number of Pools
    • Massage
    • Heated Pool(s)
    • Beach Umbrellas
1 Rue des Carrières Quebec G1R 4P5

Location

This hotel is located in the heart of historic Quebec, standing high on a rock overlooking the mighty St. Lawrence River. It is part of the famous Château Frontenac, the city's landmark built in the year 1893. Well worth seeing, the old town of Quebec, which features a completely intact fortified wall, can be reached in a few minutes on foot. Various shopping and entertainment facilities are to be found in the near vicinity of the hotel, and further attractions in the surrounding area, such as the Montmorency Waterfalls, can also be reached with ease.

Facilities

The hotel was built in 1893. Guests are welcomed at the accommodation, which has a total of 611 rooms. In the air-conditioned establishment, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Most storeys are accessible by lift. Amenities include a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. Among the culinary options available at the hotel are a restaurant, a dining area, a breakfast room, a café, a bar and a pub. Various shops are available, including a souvenir shop. The grounds of the accommodation feature a playground and an attractive garden. Additional facilities at the establishment include a newspaper stand. Travellers arriving by car can leave their vehicles in the garage or in the car park. Available services and facilities include a babysitting service, translation services, room service, a laundry service and a hairdresser.

Rooms

Each of the rooms is appointed with air conditioning, central heating and a bathroom. Most rooms also feature a terrace for relaxation. The carpeted rooms feature a double bed, a queen-size bed or a king-size bed. A safe and a minibar are also available. A mini fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for guests' convenience. Internet access, a telephone, a TV, a radio, a DVD player and WiFi (for a fee) add to the comfort of the holiday. Rooms suitable for wheelchair access are bookable. The bathrooms are fitted with a shower and a bathtub. A hairdryer and bathrobes are provided for everyday use. The hotel offers family rooms and non-smoking rooms.

Sports/Entertainment

The accommodation features a pool, a children's pool and an indoor pool. A terrace, sun loungers and parasols are available. The hot tub is the perfect place to relax. There are a variety of leisure options to choose from including a gym, a spa, a sauna, a steam bath, massage treatments and a solarium. Additional services include an entertainment programme for children, offering numerous activities.

Meals

Catering options available at the establishment include bed and breakfast, half board and full board. Guests can choose to book options such as breakfast, lunch or dinner. Staff are also happy to provide special dietary cuisine. The hotel also offers special catering options.

Payment

The following credit cards are accepted at the accommodation: American Express, VISA, Diners Club, JCB and MasterCard.

Ratings

  • Location
    93%
    "Great location"

    Bartenders were amazing at all three restaurants. Location was superb. Fantastic Hotel and location.

    "Good location, close to public transport." "Central location with great sightseeing, dining out and shopping." "Accessible by car, but parking is costly."

    Details
  • Service
    90%
    "Fantastic service"

    Hotel service was impeccable. Check-in to check-out, it was flawless. Hotel and staff exceeded our expectations.

    "Tour guide was fantastic and service is welcoming." "Professional service with great reception and decent management." "Great concierge service." "Great service at restaurant and pool, and excellent bar tenders." "Great valet service." "Room service is perfect." "Recreation staff is nice." "Booking process is sufficient."

    Details
  • Pool
    82%
    "Great pool"

    We loved the indoor pool and fitness center. Amazing pool and steam room. My kids loved the pool area.

    "Great pool."

  • Amenities
    82%
    "Great amenities"

    Property was beautiful and immaculate. Suite on the 16th floor was perfection. Peaceful outdoor area.

    "Facilities are old, but the terrace is lovely." "Great buildings with nice entrance area and conference rooms." "Beautiful architecture." "Elevator in need of updating." "Pleasant hotel grounds."

    Details
  • Vibe
    81%
    "Awesome vibe"

    Property is one of the most exquisite. Our experience was luxurious and phenomenal. Rustic yet elegant establishment.

    "Awesome vibe." "Stylish hotel." "Friendly atmosphere." "Hotel could use some updating." "Pleasant entrance area." "Luxurious Hotel." "Luxury hotel." "Good for business people." "Nice for romantic trips."

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  • Breakfast
    79%
    "Tasty breakfast"

    The breakfast buffet was exquisite. The breakfast buffet at the restaurant was gorgeous. Breakfast and dinner could be best informed.

    "Reasonably priced, tasty breakfasts."

    Details
  • Wellness Area
    73%
    "Great wellness & sports facilities"

    Exercise room and equipment were excellent. We loved the indoor pool and fitness center. I loved the exercise facility.

    "Great fitness area, sauna and wellness."

    Details
  • Room
    65%
    "Room is all right"

    Chipped bath tub. Wallpaper was peeling off. Couch was worn and stained.

    "Decent, clean rooms with great beds and awesome views." "Guests complain about maintenance, age, furnishing, and size of rooms." "Small rooms and poorly cleaned bathrooms." "Guests complained about kitchenettes, minibars, TV's, and A/C." "Shower can be a problem."

    Details
  • Comfort
    48%
    "More comfort would be nice"

    AC leaked. Terrible noises. Dirty linens.

    "Small rooms with comfort and noise issues." "Lovely beds, but substandard room maintenance with poor A/C."

    Details
  • Value for money
    44%
    "Value for money could be better"

    Buffet is surely overpriced. Rooms were overpriced, too small. Worst value.

    "Value for money could be better." "Relatively high internet cost." "Acceptable breakfast prices." "Normally priced food." "Beverages could be cheaper."

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  • WiFi
    34%
    "Complaints about WiFi"

    Terrible internet package. Paying for WiFi. Charged me for wifi.

    "Wifi quality could be improved." "Relatively high internet cost."

    Details