Fairmont Nakkah Clock Royal Tower

Mecca, Saudi Arabia

82%
28.1 K reviews
Very good hotel. Good for sightseeing and located near shopping areas. Awesome vibe.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Tea/coffee maker
    • Bathroom
    • Safe
    • Lounge
    • Internet Access
    • Shower
    • Direct dial telephone
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Minibar
  • Facility
    • 24-hour check-in
    • Elevators
    • WLAN access
    • Laundry Service
    • Room Service
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Café
  • Food
    • Set menu lunch
    • Breakfast Served
    • Set menu dinner
    Activities
    • Steam bath
    • Sauna
    • Children's Entertainment
P.O. Box 762 King Abdul Aziz Endowment Abraj Al Bait Complex Makkah

Location

Located adjacent to Masjid al Haram, the hotel offers the finest hospitality in the holy city of Makkah.

Facilities

Guests are welcomed at the hotel, which has a total of 858 rooms. The individual storeys can easily be reached via the lift or stairs. Services and facilities at the hotel include a restaurant, a dining area, a breakfast room, room service, a laundry service, a conference room and a business centre. Wireless internet access is available to travellers. Those arriving in their own vehicles can leave them in the car park of the accommodation for a fee.

Rooms

The establishment features rooms with air conditioning and a bathroom. A double bed ensures a good night's sleep. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. Internet access, a telephone and a TV add to the comfort of the holiday. The accommodation units include a bathroom with a shower. The hotel offers family rooms and non-smoking rooms.

Sports/Entertainment

The accommodation offers attractions including sport and entertainment opportunities. Leisure options at the establishment include a gym and a spa. For a fee, a sauna and a steam bath are also available. Additional services include an entertainment programme for children, offering numerous activities.

Meals

Guests can choose options including breakfast, lunch and dinner.

Payment

The following credit cards are accepted at the hotel: American Express, VISA and MasterCard.

Ratings

  • Vibe
    76%
    "Awesome vibe"

    Excellent ambience. Pleasant and luxurious stay.. Very enjoyable and memorable experience.

    "Excellent vibe and pretty inviting atmosphere." "Luxurious Hotel." "Stylish hotel." "Entrance area is ok."

    Details
  • Breakfast
    73%
    "Tasty breakfast"

    Buffet breakfast is excellent. The breakfast buffet was amazing. Breakfast is delicious.

    "Reasonably priced, tasty breakfasts."

    Details
  • Location
    69%
    "Location is ok"

    No shuttle to the airport. Lobby and underground access smell garbage. No parking nearby.

    "Location is ok." "Great sightseeing, restaurants and shopping nearby." "Not great access by car, with poorly rated parking." "Affordable parking."

    Details
  • Room
    55%
    "Room is all right"

    Carpet was extremely dirty. Excellent room layouts. Excellent beds.

    "Excellent views from decently sized rooms with okay beds." "Outdated, rooms with poor cleanliness and maintenance." "Mediocre sized, poorly cleaned bathrooms." "Guests complained about kitchenettes, minibars, TV's, and A/C." "Shower can be a problem."

    Details
  • Service
    55%
    "Service is adequate"

    Lounge staff were also superb. Attitude to guests is terrible. Staff was rude and unwelcoming.

    "Service professional and friendly except at the restaurant." "Guests complain about reception staff and management." "Room service could have been improved." "Hotel security can be an issue." "Valet service is ok." "Concierge service is average." "Shuttle service can be an issue."

    Details
  • Value for money
    38%
    "Value for money could be better"

    Does not include internet service. Was charged to our bill. Was charged for Internet.

    "Value for money could be better." "Relatively high internet cost." "Food is a bit overpriced." "Acceptable breakfast prices."

    Details
  • WiFi
    24%
    "Complaints about WiFi"

    Does not include internet service. Was charged for Internet. Wifi was very bad.

    "Wifi quality could be improved." "Relatively high internet cost."

    Details
  • Pool
    0%
    "Pool should be renewed"

    No swimming pool.

    "Pool should be renewed."