Four Points by Sheraton Los Angeles International Airport
Los Angeles, USA
71%
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7.4 K reviews
Fair airport hotel. Close to Los Angeles International Airport. Easily accessible by car and close to the airport. Great pool.
Show reviews
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- Wi-Fi
- Parking
- Restaurant
- 24h Service
- TV
- Fitness
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Room
- Tea/coffee maker
- Radio
- Bathroom
- Internet Access
- Fridge
- Shower
- Hairdryer
- Air conditioning (centrally regulated)
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Facility
- Laundry Facilities
- WLAN access
- Bar(s)
- Room Service
- Hotel Room Safe
- Conference Room
- Public Internet Access
- Café
Facilities
Guest accommodation comprises 561 rooms. Amenities include a safe. Wireless internet access is available to guests in the public areas. Various gastronomic options are available, including a restaurant, a dining area, a café and a bar. Travellers can buy souvenirs at the gift shop. Those arriving in their own vehicles can leave them in the car park of the hotel. Facilities include room service.
Rooms
The accommodation features rooms with air conditioning and a bathroom. There is also a safe. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for guests' convenience. Other features include internet access, a telephone, a TV, a radio, an alarm clock and WiFi. The accommodation units include a bathroom with a shower. A hairdryer is also available. The establishment offers family rooms and non-smoking rooms.
Sports/Entertainment
Guests can enjoy a varied leisure programme thanks to the range of sport and entertainment options available. The hotel features a pool and an outdoor pool. The terrace is a great place to while away the time. The accommodation offers a gym (for a fee) to travellers.
Payment
The following credit cards are accepted at the establishment: VISA and MasterCard.
Ratings 
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Pool Cleanliness
73% 11 reviewsClean pool, said 73%.
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"Great location"
Excellent transport to airport. Excellent bus service. Excellent position.
"Great location." "Accessible by car, but parking is costly." "Near to public transport and the airport." "Shopping and sightseeing are mediocre." "Close to the beach, but not the city centre."
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Distance to Airport
99% 666 reviewsGood access to the airport, said 99%. -
Parking
20% 340 reviewsNot enough parking facilities, according to 80%. -
Parking Prices
12% 186 reviewsFor 88%, parking prices were too high. -
Accessibility by car
87% 88 reviewsEasily accessible by car, said 87%. -
Shopping
50% 38 reviewsOnly 50% were satisfied with the proximity to shopping. -
Distance to Public Transport
82% 13 reviewsNear to public transport, according to 82%. -
Distance to City Centre
38% 14 reviewsDistant to city centre, said 62%. -
Sightseeing
67% 9 reviewsOnly 67% were satisfied with the proximity to sightseeing. -
Distance to Beach
100% 10 reviews100% appreciated the closeness to the beach.
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"Fantastic service"
Front desk staff excellent. Staff was amazing. Room service was excellent.
"Fantastic service." "Staff is professional enough, with okay reception, housekeeping, and waitstaff." "Good shuttle service." "Room service is perfect." "Great concierge service." "Booking process should be better organized." "Good bar service." "Valet service could be better." "Hotel security can be an issue."
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Shuttle Service
86% 341 reviews86% were happy with the shuttle service. -
Reception
62% 293 reviews62% said the reception staff was ok. -
Service Professionalism
61% 182 reviewsOnly 61% thought the service was professional. -
Housekeeping Staff
68% 44 reviewsHousekeeping was ok, according to 68%. -
Room Service
75% 33 reviews75% were happy with the room service. -
Restaurant Service
58% 35 reviewsOnly 58% found the restaurant service to be good. -
Concierge Service
71% 23 reviews71% said the concierge service was amazing. -
Booking Process
48% 20 reviews52% said the booking process was inefficient. -
Bar Service
83% 16 reviewsLovely bar service, according to 83%. -
Valet Service
38% 11 reviews62% were unhappy with the valet service. -
Hotel Security
44% 5 reviewsHotel security was horrible, thought 56%.
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"Fairly good value for money"
Reasonable value for the money. You have to pay for refridgerator. Paying for Internet service.
"Fairly good value for money." "Pricey breakfast and dining." "Beverages could be cheaper."
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Breakfast Prices
29% 101 reviews71% said the breakfast was too expensive. -
Food Prices
34% 56 reviewsThe price was too high for 66%. -
Beverage Prices
38% 8 reviews62% said beverages were too expensive.
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"Could use a good cleaning"
Dirty motel room. Carpet was dirty. Sheets were dirty.
"Rooms and bathrooms are untidy, but pool area is clean." "Moderately clean hotel facilities."
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Room Cleanliness
44% 618 reviews56% said rooms were dirty. -
Hotel Cleanliness
57% 162 reviews57% thought the cleanliness of the hotel was average. -
Bathroom Cleanliness
14% 128 reviews86% said the bathroom was dirty. -
Pool Cleanliness
73% 11 reviewsClean pool, said 73%.
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"Breakfast can be improved"
No continental breakfast. No complimentary breakfast. You have to pay for breakfast.
"Some complaints about quality and price of breakfast."
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Breakfast Prices
29% 101 reviews71% said the breakfast was too expensive.
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"Complaints about WiFi"
Paying for Internet service. Wifi pathetic. Worst WIFI.
"Wifi quality could be improved."
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WiFi Quality
24% 159 reviews76% said the wifi quality was bad.
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"Room needs to be improved"
Dirty motel room. Carpet was dirty. Windows were filthy.
"Outdated, rooms with poor cleanliness and maintenance." "Small rooms and poorly cleaned bathrooms." "Poor air conditioning and minibars in small rooms with no view." "Comfortable beds." "Poor quality TV's, furniture, and kitchenettes." "Shower can be a problem."
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Room Cleanliness
44% 618 reviews56% said rooms were dirty. -
Beds
76% 624 reviews76% said the beds were comfortable. -
Bathroom
18% 529 reviews82% complained about the bathroom. -
Room Maintenance
7% 466 reviews93% thought they were poorly maintained. -
Room Size
47% 376 reviews53% said rooms were small. -
Old/New Room
7% 276 reviewsFor 93%, the rooms looked old. -
Air Conditioning
7% 163 reviewsAir conditioning was criticized by 93%. -
Furniture
13% 145 reviews87% found problems with the furniture. -
Bathroom Cleanliness
14% 128 reviews86% said the bathroom was dirty. -
Shower
26% 100 reviews74% had problems with the shower. -
Minibar
8% 95 reviews92% were disappointed with the minibar. -
Bathroom Size
12% 76 reviews88% criticized the small bathroom. -
TV
18% 58 reviews82% thought the tv was sub-standard. -
Kitchenette
8% 44 reviews92% were unsatisfied with the kitchenette. -
View
46% 40 reviews54% were unhappy with the view.
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"Vibe is not too good"
Outdated a/c. Outdated facilities. Carpet was old.
"Atmosphere not particularly friendly, giving poor vibes." "Hotel could use some updating." "Entrance area is ok." "Hotel could be more stylish." "Luxurious Hotel." "Perfect airport hotel." "Suitable for solo travelers." "Good for business people."
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Modern Vibe
11% 420 reviews89% criticized the unstylish hotel. -
Entrance Area
66% 249 reviews66% considered the lobby entrance to be so-so. -
Friendly Atmosphere
50% 67 reviews50% thought the atmosphere was somewhat friendly. -
Designer Vibe
42% 63 reviews58% didn't like the unstylish hotel. -
Luxurious Vibe
73% 24 reviews73% thought the hotel was luxurious.
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