Genting Hotel

Birmingham, United Kingdom

89%
2 K reviews
Excellent hotel. Located near shopping areas with easy access to parking. Fantastic service.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Bathroom
    • Air conditioning (centrally regulated)
    • Internet Access
    • Shower
    • Hairdryer
  • Facility
    • Casino
    • Hotel Room Safe
    • WLAN access
    • Bar(s)
    • Public Internet Access
    • Café
    • Room Service
Pendigo Way Birmingham West Midlands B40 1PU

Facilities

The hotel offers a safe, a restaurant, a café, a bar and room service. Wireless internet access in public areas allows guests to stay connected. Those arriving in their own vehicles can leave them in the car park of the accommodation.

Rooms

The establishment features rooms with air conditioning and a bathroom. A double bed ensures a good night's sleep. Other features include internet access, a TV and WiFi. The accommodation units include a bathroom with a shower. A hairdryer can also be found in each of the bathrooms.

Sports/Entertainment

Guests can enjoy a varied leisure programme thanks to the range of sport and entertainment options available. The hot tub is the perfect place to relax. A range of options are available, including a spa and massage treatments. Entertainment options and leisure facilities include a casino and a nightclub.

Ratings

  • Location
    87%
    "Great location"

    Great range of shops. Superb location. Excellent parking facility.

    "Great location." "Great sightseeing, restaurants and shopping nearby." "Pricey, inconvenient parking." "Close to the train station and the airport."

    Details
  • Wellness Area
    85%
    "Great wellness & sports facilities"

    Family friendly spa. Workout properly. Spa was amazing.

    "Awesome wellness and fitness areas."

    Details
  • Service
    81%
    "Fantastic service"

    Fabulous staff attitude. Reception staff excellent. Room service excellent.

    "Friendly and professional service, with great reception but subpar housekeeping." "Poorly managed with subpar restaurant service." "Room service is average." "Booking process should be better organized." "Pool bar needs better service." "Recreation staff is nice." "Great hotel security."

    Details
  • Cleanliness
    78%
    "Clean"

    Clean EVERYTHING. Cleanliness superb. Clean rooms.

    "Rooms are clean, but bathrooms are not."

    Details
  • Breakfast
    72%
    "Tasty breakfast"

    Excellent croissant. Superb breakfast. Breakfast choice excellent.

    "Tasty yet pricey breakfasts."

    Details
  • Room
    70%
    "Great room"

    Gorgeous toiletries. Walk in shower excellent. Faulty aircon.

    "Rooms are standard with average beds and furnishings." "Spacious, tidy, modern rooms." "Poorly-maintained rooms, with substandard A/C and televisions." "Shower was ok." "Bathrooms are large but with substandard cleaning."

    Details
  • Amenities
    60%
    "Ordinary amenities"

    Exquisite Christmas decorations. Trendy club. No facilities for children.

    "Hotel building and grounds are alright." "Elevator in need of updating." "Entrance area is not particularly attractive." "Beautiful architecture."

    Details
  • Bar and Beverages
    57%
    "Standard bar"

    Bar staff Inexperienced. Weak cocktails. Bar tender.

    "So-so bar with mediocre drinks." "Pool bar needs better service." "Beverages could be cheaper."

    Details
  • Value for money
    45%
    "Value for money could be better"

    Cheap toilet tissue. Room service you have to pay. Room overpriced.

    "Value for money could be better." "Pricey breakfast and dining." "Beverages could be cheaper."

    Details
  • WiFi
    20%
    "Complaints about WiFi"

    NO INTERNET CONNECTION. No wifi.

    "Wifi quality could be improved."

    Details