Grand Excelsior Hotel Deira

Dubai, United Arab Emirates

2 K reviews
Fair luxury hotel. Fantastic service. Great location.
Show reviews
  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Radio
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Hairdresser
    • Foyer
    • Café
    • WLAN access
    • Bar(s)
    • Room Service
    • Nightclub
    • Conference Room
    • Public Internet Access
  • Food
    • Evening Buffet
    • Breakfast Served
    • Breakfast Buffet
    • Half Board
    • Lounge Chairs
    • Sun terrace
    • Jacuzzi
    • Outdoor Pool(s)
    • Number of Pools
    • Massage
    • Swimming Pool
    • Steam bath
    • Sauna
    • Beach Umbrellas
    • Golf
    • Pool bar
Al Muteena Street P.O. Box: 5772 Dubai


This comfortable hotel lies on Al Mateena road in the district of Deira just 5 km from the centre of Dubai. Many shopping venues, Dubai's National Museum, the Goldsouk and the Shaik Saeed House are all situated in the immediate vicinity. The hotel is also just a few minutes away from the Warba Centre as well as 15 minutes away from the congress centre and the exhibition centre. The airport is some 10 minutes drive from the hotel.


The hotel was built in 1996. Guest accommodation comprises 224 rooms. A lobby and a reception are available to guests. Most storeys are accessible by lift. Amenities include a safe. Wireless internet access in public areas allows travellers to stay connected. Among the culinary options available at the accommodation are a restaurant, a dining area, a café and a bar. Guests can buy souvenirs at the gift shop. Those arriving in their own vehicles can leave them in the car park of the establishment. Additional services include room service and a hairdresser. In addition, a shuttle service is offered.


Each of the rooms is appointed with air conditioning and a bathroom. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is also available for travellers' convenience. Little extras, including internet access, a telephone, a TV, a radio and WiFi, contribute to a great stay. The bathrooms are fitted with a shower and a bathtub. A hairdryer and bathrobes are provided for everyday use. The hotel offers family rooms and non-smoking rooms.


The accommodation features a pool and an outdoor pool. The sun loungers and parasols on the sun terrace offer a great place to unwind. The hot tub is the perfect place to relax. The poolside bar serves a selection of refreshing drinks. A range of options are available, including golf, a gym, a spa, a sauna, a steam bath and massage treatments. A disco and a nightclub are among the available leisure options.


Half board is bookable. Guests can choose to book options such as breakfast or dinner.


The following credit cards are accepted at the establishment: VISA, AMEXCO and MasterCard.


  • Service
    "Fantastic service"

    Fantastic staff. Welcoming staff. Professional staff.

    "Friendly service with great management and waitstaff." "Decent reception and housekeeping." "Room service is average."

  • Location
    "Great location"

    Nearby Dubai airport. Walkable restaurants nearby. The nearest metro station.

    "Great location." "Near to public transport and the airport." "Decent for sightseeing with lovely restaurants, bars and shopping nearby." "Average parking." "Affordable parking."

  • Breakfast
    "Tasty breakfast"

    Good break fast. Good buffet breakfast. Good breakfast choice.

    "Reasonably priced, tasty breakfasts."

  • Room
    "Room is all right"

    Air-conditioning did not work. Thin bedding. Sheets too old.

    "Old, adequately clean rooms with fine views and subpar A/C." "Comfortable beds in spacious rooms." "Small but relatively clean bathrooms." "Lacking maintenance in rooms and poor TV's, minibars, and furniture." "Shower can be a problem."

  • Comfort
    "More comfort would be nice"

    Low water pressure. Ac stopped working. Low water pressure in the shower.

    "Rooms too loud and lacking comfort, with small bathrooms and deficient A/C." "Comfortable beds in spacious rooms."

  • WiFi
    "Complaints about WiFi"

    Inconsistent internet access. No WIFI connection. Paying for WiFi.

    "Wifi quality could be improved." "Free internet."

  • Vibe
    "Vibe is not too good"

    Building older. Towels are getting old. Loud music.

    "Vibe is not too good." "Hotel could use some updating." "Atmosphere could be friendlier." "Entrance area is ok." "Luxury hotel." "Good for business people." "Good for traveling with friends."