Grand Kempinski Shanghai

Shanghai, China

7.9 K reviews
Excellent wellness hotel. Close to IFC. Great rooms in excellent location. Great pool.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Bathtub
    • Tea/coffee maker
    • Bathroom
    • Safe
    • Internet Access
    • Fridge
    • Shower
    • Hairdryer
    • Air conditioning (centrally regulated)
    • Minibar
  • Facility
    • Elevators
    • WLAN access
    • Bar(s)
    • Laundry Service
    • Room Service
    • Hotel Room Safe
    • Conference Room
    • Public Internet Access
  • Food
    • Breakfast Served
    • Children's Pool
    • Jacuzzi
    • Indoor Pool
    • Steam bath
    • Aerobics
    • Sauna
    • Number of Pools
    • Children's Entertainment
    • Massage
1288 Lujiazui Ring Road Pudong 200120 Shanghai


The hotel situated within the Lu Jia Zui Financial and Trade Zone district. Local attractions, including the Oriental Pearl TV Tower, Shanghai Aquarium, the Super Grand Mall, the Jin Mao Tower and the Financial Tower, are all within walking distance and only 15 minutes from the hotel property is the Shanghai New International Expo Center (SNIEC).


The hotel offers guests a total of 686 rooms. A lobby and a reception are available to travellers. The upper floors of the accommodation can be accessed by lift. Amenities include a cloakroom, a safe and a currency exchange service. Wireless internet access is available to guests in the public areas. Various gastronomic options are available, including a restaurant, a café and a bar. Additional facilities at the establishment include a TV room. Those arriving in their own vehicles can leave them in the car park of the hotel free. Additional services include room service, a laundry service and a hairdresser. Those who don't want to neglect day-to-day business can make use of the secretarial service.


Rooms feature air conditioning, central heating and a bathroom. A king-size bed ensures a good night's sleep. A safe, a minibar and a desk are also available. A fully-equipped kitchenette with a fridge, a mini fridge, a microwave and a tea/coffee station, as well as a complete set of utensils, is provided as standard. An ironing set is also available for travellers' convenience. Little extras, including internet access, a telephone, a TV, a radio, an alarm clock and WiFi, contribute to a great stay. Slippers are laid out in each of the rooms. The bathrooms are fitted with a shower and a bathtub. A hairdryer and bathrobes are provided for everyday use.


The accommodation offers a pool and an indoor pool. The terrace is a great place to while away the time. The hot tub is the perfect place to relax. The poolside bar serves a selection of refreshing drinks. A range of options are available, including a gym, squash, a spa, a sauna, a steam bath and massage treatments. Live music and a nightclub are among the available leisure options.


Guests can choose from a range of snacks and meals including lunch or dinner.


The following credit cards are accepted at the establishment: American Express, VISA, JCB and MasterCard.


  • Location
    "Great location"

    Quiet neighbourhood. Close to subway. Location is excellent.

    "Great location." "Great accessibility by car with affordable parking." "Excellent sightseeing, restaurants and bars nearby." "Great shopping at the nearby city centre, and close to the beach." "Close to public transport and the train." "Close to business sites."

  • Pool
    "Great pool"

    Nice swimming pool.

    "Clean pool area."

  • Comfort
    "Rather comfortable"

    Excellent bedding. Quiet neighbourhood. Room is spacious.

    "Rooms and bathrooms are spacious and comfortable, with nice beds." "Noise levels are OK, but A/C is poor."

  • Amenities
    "Great amenities"

    Old style buildings. Great business lounge. Interior design pleasing.

    "Well-equipped conference area and lovely hotel grounds." "Decent hotel grounds and entrance area." "Conventional kids facilities." "Elevator is ok." "Unspectacular architecture."

  • Room
    "Great room"

    Excellent bedding. Stunning views of the city. Brilliant view from room.

    "Clean, spacious rooms, comfortable beds, and good views." "Bathrooms are large but with substandard cleaning." "Inadequate minibars in older, poorly-maintained rooms." "People dislike the TVs, A/C, and furniture." "Shower was ok."

  • Breakfast
    "Tasty breakfast"

    Fresh eggs. Breakfast choices including. Amazing breakfast buffet.

    "Tasty breakfast."

  • Service
    "Service is adequate"

    Helped me check in/ out. Friendly staffs. No welcome.

    "Service is professional and acceptably friendly, but reception is not great." "Average wait staff and housekeeping." "Concierge service could be more helpful." "Room service is average." "Booking process should be better organized."

  • WiFi
    "Complaints about WiFi"

    Horrible internet experience. Weak internet connection. No wifi.

    "Wifi quality could be improved."