Grand Mercure Shenzhen Oriental Ginza

Shenzhen, China

7.5 K reviews
Excellent boutique hotel. Great location.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Fridge
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
  • Facility
    • Elevators
    • Restaurant(s) with air conditioning
    • Restaurant(s) with non-smoking area
    • Hotel Room Safe
    • Shops
    • Hairdresser
    • Café
    • 24-hour check-in
    • Restaurant(s) with a smoking section
    • Medical Assistance
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Room Service
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Pub(s)
  • Food
    • Evening Buffet
    • Breakfast Served
    • Breakfast Buffet
    • Set menu lunch
    • Continental Breakfast
    • Lunch Buffet
    • Set menu dinner
    • Indoor Pool
    • Entertainment Program
    • Number of Pools
    • Massage
    • Aerobics
    • Sauna
    • Golf
    • Children's Entertainment
    • Billiards/Snooker
near Zhuzilin (Zhúzi lín) (U-Bahn Station) Shennan Boulevard West Futian District 518040 Shenzhen China Guandong Province
0 ft to downtown


The hotel is located in the Futian business district, next to the Zhuzilin metro station and only 15 minutes from Luohu train station. The airport is 20 minutes from the hotel.


Guests can feel at home in one of the 481 rooms. The upper floors of the hotel can be accessed by lift. Amenities include a safe and a currency exchange service. Internet access is available to travellers in the public areas. Various gastronomic options are available, including a restaurant, a dining area, a breakfast room, a café, a bar and a pub. Those arriving in their own vehicles can leave them in the car park of the accommodation. Additional services include medical assistance, room service and a hairdresser.


Rooms feature air conditioning, a kitchen and a bathroom. Many rooms feature a sea view, which further enhances the ambience. The rooms have a double bed or a king-size bed. A minibar and, for a fee, a safe are also available. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. Internet access, a telephone and a TV add to the comfort of the holiday. The bathrooms are fitted with a shower and a bathtub. A hairdryer can also be found in each of the bathrooms. The establishment offers family rooms and non-smoking rooms.


A pool and an indoor pool are available to guests. Leisure options at the hotel include golf, a gym, gymnastics, a sauna and massage treatments, or for a fee, billiards. Travellers of all ages have the opportunity to enjoy an interesting entertainment programme.


Bed and breakfast is bookable. Available meals include breakfast, lunch and dinner.


The following credit cards are accepted at the accommodation: American Express, VISA and MasterCard.


  • Location
    "Great location"

    Close to subway station. Fantastic location. Close to shopping area.

    "Great location." "Convenient car access and well-priced parking." "Near public transport, airport, and train station." "Central location with great sightseeing, dining out and shopping." "Average parking." "Close to business sites."

  • Service
    "Fantastic service"

    Staff were excellent. Excellent check-in service. Very friendly and supportive welcome.

    "Friendly and professional housekeepers." "Reception and management are fine." "Great concierge service." "Room service is perfect."

  • Room
    "Room is all right"

    Hair dryer is not working. Blanket have a lot of dust. Equipment is old and falling apart.

    "Kitchenettes and rooms, generally, are OK, although could use some maintenance." "Rooms are spacious with standard beds." "Tidy rooms with great views, balconies and minibars." "Small but relatively clean bathrooms." "Old rooms with substandard TV's, furniture and air conditioning." "Shower can be a problem."

  • WiFi
    "Regular internet service"

    Free WIFI. WiFi was not working. Good WiFi and TV service.

    "Average wifi quality." "Free internet."

  • Breakfast
    "Breakfast is average"

    Reasonable buffet breakfast. Buffet breakfast can be improved. Missing more fruits for breakfast.

    "Breakfast is decent but expensive."

  • Amenities
    "Amenities are not the best"

    Interior is old and out of date. Executive floor staff were not well trained. No lobby bar.

    "Subpar entrance area and older facilities, but wonderful grounds." "Elevator in need of updating." "Adequate meeting & event facilities."