Grand Mercure Singapore Roxy

Singapore, Singapore

83%
14.8 K reviews
Very good business hotel. Close to MRT. Located near shopping areas and the airport. Fantastic service.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Radio
    • Bathroom
    • Safe
    • Wheelchair access
    • Internet Access
    • Shower
    • Hairdryer
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Lounge
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Laundry Facilities
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Playground
    • Hotel Room Safe
    • Restaurant(s) with non-smoking area
    • Shops
    • Hairdresser
    • Café
    • Restaurant(s) with a smoking section
    • Currency Exchange
    • Medical Assistance
    • WLAN access
    • Bar(s)
    • Room Service
    • Restaurant(s) with high-chairs
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • Evening Buffet
    • à la carte Dinner
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
    • Lunch Buffet
    Activities
    • Children's Pool
    • Lounge Chairs
    • Outdoor Pool(s)
    • Number of Pools
    • Massage
    • Sauna
    • Children's Entertainment
50 East Coast Road Roxy Sq (via Marine Parade Rd) 428769 Singapore

Location

This hotel is located on the east coast of Singapore, on Marine Parade Road in the centre of historic Katong. Guests will reach shopping amenities and restaurants in about 100 m, as the Parkway Parade Shopping Center is situated opposite the hotel. An underground/ urban rail station lies approximately 1 km away, while it is about a five-minute drive to the East Coast Park, where guests may enjoy wonderful views over the Indonesian Riau Islands from the beach. Delicious food can be bought from "hawkers" in the park, and there is also a lush woodland area and a bird sanctuary in the park. The hotel lies halfway between the airport and city centre. Changi International Airport is situated about 10 minutes from the airport, while Orchard Road is a 15-minute drive away.

Facilities

The hotel was built in 2000. Travellers can enjoy a pleasant stay in one of the 539 rooms. The upper floors of the establishment can be accessed by lift. Services such as a safe and a currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. Among the culinary options available at the accommodation are a restaurant, a dining area, a café and a bar. Shopping facilities are also available. Children can have a great time playing in the playground. Those arriving in their own vehicles can leave them in the car park of the hotel for a fee. Additional services include medical assistance, room service, a laundry service and a hairdresser.

Rooms

Each of the rooms is appointed with air conditioning and a bathroom. The carpeted accommodation units feature a double bed. A safe and a minibar are also available. A mini fridge and a tea/coffee station ensure a comfortable stay. Internet access, a TV, a radio and WiFi add to the comfort of the holiday. Rooms suitable for wheelchair access are bookable. A shower and a bathtub can be found in the bathrooms. A hairdryer is also available. Bathrooms with wheelchair access can also be booked. The establishment offers family rooms and non-smoking rooms.

Sports/Entertainment

The accommodation features an outdoor pool and a children's pool. Sun loungers provide a great place to sunbathe. Leisure options at the hotel include a gym. For a fee, a sauna and massage treatments are also available. Additional services include an entertainment programme for children, offering numerous activities.

Meals

Travellers can choose between the following bookable options: breakfast, lunch and dinner.

Payment

All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.

Ratings

  • Service
    89%
    "Fantastic service"

    Concierge staff was exemplary. Room attendant was an absolute delight. Pleasant and well-informed staff.

    "Great laundry service and all-around professional staff." "Friendly service overall, with especially great housekeeping and bar service." "Great reception, waitstaff, and management." "Good shuttle service." "Great concierge service." "Room service is perfect." "Booking process is sufficient." "Hotel security is ok." "Recreation staff is ok." "Tour guide could be nicer."

    Details
  • Location
    89%
    "Great location"

    Public transport was excellent and accessible from the hotel. Location is superb. Excellent facilities and location.

    "Great location." "Excellent location with good bars, restaurants, shopping and beaches nearby." "Good access to airport." "Adequate access to public transport." "Great accessibility by car with affordable parking." "Medium distance to city centre." "Train station is a bit far."

    Details
  • Breakfast
    75%
    "Tasty breakfast"

    Breakfast was plentiful and delicious. Faultless service at breakfast. Rooms and breakfast was superb.

    "Reasonably priced, tasty breakfasts."

    Details
  • Cleanliness
    75%
    "Clean"

    Hotel facilities are spotless. Cleanliness was impeccable. Room allocated was beautifully appointed and really clean.

    "Clean hotel facilities." "Pool surroundings and rooms are immaculate." "The bathrooms and dining area need some cleaning."

    Details
  • Room
    69%
    "Room is all right"

    Air conditioner working properly. Toilet bowl was very smelly. Bowl that still a little bit dirty.

    "Rooms outdated with poor minibars, but beds are acceptable." "Clean, large rooms, good views, and so-so kitchenettes." "Mediocre sized, poorly cleaned bathrooms." "Badly maintained rooms with poor air conditioning, televisions, and furniture." "Shower can be a problem."

    Details
  • WiFi
    68%
    "Regular internet service"

    Great WiFi coverage. In particular free wifi and free mobile phone usage. Poor setup for wifi.

    "Average wifi quality." "Free internet."

    Details