Grand Sierra Resort & Casino

Reno, USA

83%
7.4 K reviews
Very good casino hotel. Close to Starbucks. Located near shopping areas and the airport. Fantastic service.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Radio
    • Bathroom
    • Heating (individually regulated)
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Bathtub
    • Tea/coffee maker
    • Fridge
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Hotel Room Safe
    • Shops
    • Hairdresser
    • Café
    • Theater
    • 24-hour check-in
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Room Service
    • Restaurant(s) with high-chairs
    • Casino
    • Nightclub
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Coatroom
2500 East Second Street Reno 89595 Nevada

Location

The hotel is just a 5-minute drive from Reno/Tahoe International Airport and just a short drive from Lake Tahoe.

Facilities

The hotel offers guests a total of 1956 rooms. At the accommodation, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. The upper floors of the establishment can be accessed by lift. Amenities include a cloakroom, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. Among the culinary options available at the hotel are a restaurant, a dining area, a café and a bar. Shopping facilities are also available. Travellers arriving by car can leave their vehicles in the garage or in the car park. Additional services include translation services, room service, a laundry service and a hairdresser. In addition, a shuttle service is offered.

Rooms

Each of the rooms is appointed with air conditioning, central heating and a bathroom. The carpeted rooms feature a double bed or a king-size bed. A fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for guests' convenience. Internet access, a telephone, a TV, a radio and WiFi add to the comfort of the holiday. The bathrooms are fitted with a shower and a bathtub. A hairdryer is also available. The accommodation offers non-smoking rooms and smoking rooms.

Sports/Entertainment

The establishment features a pool and an outdoor pool. There is also a poolside snack bar. Leisure options at the hotel include a spa. For a fee, crazy golf, a gym, bowling and massage treatments are also available. The accommodation offers plenty of activities and entertainment options, including a disco, a casino and a nightclub.

Payment

The following credit cards are accepted at the establishment: American Express, VISA and MasterCard.

Ratings

  • Location
    83%
    "Great location"

    Delicious dining options. Fabulous concert venue. Restaurants food excellent.

    "Great location near the airport." "Near enough to the city centre, with great sightseeing, shopping, and dining." "Parking is rare." "Convenient car access and well-priced parking."

    Details
  • Service
    73%
    "Fantastic service"

    Outstanding table service. Staff was amazing. Amazing bartenders.

    "Service is generally friendly, although bar service is poor." "Service is relatively professional, but reception and housekeeping are not great." "Recreation staff is nice." "Valet service is ok." "Booking process should be better organized." "Hotel security can be an issue." "Good shuttle service."

    Details
  • Amenities
    70%
    "Great amenities"

    Spacious conference center. None smoking room. Smoke filled lobby.

    "Relatively new facilities." "Well-equipped conference area and lovely hotel grounds." "Decent hotel grounds and entrance area." "Elevator in need of updating." "Unspectacular architecture." "Handicap accessible facilities can be a problem." "Smoking area is not nice." "Lacking in outdoor sports facilities." "Nice kids facilities."

    Details
  • Room
    65%
    "Room is all right"

    A/c work properly. Accommodations were excellent. Shabby desk drawers.

    "Rooms are relatively tidy, but furniture is poor quality, with substandard TV's and A/C." "Spacious, moderately new rooms, with nice views but average beds." "Guests had probelms with room cleanliness and maintenance, and complained about minibars." "Shower was ok."

    Details
  • Cleanliness
    60%
    "Quite clean"

    Hotel room was spacious and clean. It smelled musty. Smelly smoking room.

    "Acceptably clean rooms and dining area." "Moderately clean hotel facilities." "Bathroom needs cleaning."

    Details
  • Bar and Beverages
    58%
    "Standard bar"

    Complimentary cocktails. Prompt drink service. Hardly any cocktail.

    "Standard bar." "Alcoholic drinks are good and affordable." "Pool bar needs better service."

    Details
  • Breakfast
    55%
    "Breakfast is average"

    Free continental breakfast. Left dirty coffee cups. Great for breakfast.

    "Affordable, fairly tasty breakfasts."

    Details
  • WiFi
    38%
    "Complaints about WiFi"

    Zero USB. Terrible wi-fi. Sub-par WIFI speeds.

    "Wifi quality could be improved." "Free internet."

    Details