H2 Hotel Berlin Alexanderplatz
Berlin, Germany
84%
|
13.6 K reviews
Very good for traveling with friends. Close to Berlin Alexanderplatz. Good for sightseeing with access to public transportation. Awesome vibe.
Show reviews
|
- Wi-Fi
- Garage & Parking
- Restaurant
- 24h Service
- TV
- Fitness
-
Room
- Central Heating
- Bathroom
- Heating (individually regulated)
- Wheelchair access
- Internet Access
- Shower
- Hairdryer
- Direct dial telephone
- Air conditioning (individually regulated)
- Satellite/cable TV
- Air conditioning (centrally regulated)
-
Facility
- Elevators
- Restaurant(s) with air conditioning
- Restaurant(s) with non-smoking area
- Hotel Room Safe
- Shops
- Newspaper stand
- WLAN access
- Bar(s)
- Air conditioning
- Public Internet Access
-
Food
- à la carte Dinner
- Special Diet
- à la carte Lunch
- Breakfast Served
- Breakfast Buffet
- Half Board
- Continental Breakfast
- Special Offers
- Full Board
Location
The hotel is located 500 m from Alexanderplatz and the TV Tower with its excellent public transportation links, including the Tegel Airport shuttle, the tourist busses 100 and 200 and the central S-Bahn line.
Facilities
The hotel was built recently, in 2011. Guests are welcomed at the accommodation, which has a total of 288 rooms. Most storeys are accessible by lift. Services and facilities at the hotel include a safe, a restaurant, a dining area, a breakfast room, a bar and a newspaper stand. Wireless internet access is available to travellers in the public areas. Shopping facilities are also available. A garage is available for parking (for a fee).
Rooms
Rooms feature air conditioning, central heating and a bathroom. Internet access, a telephone, a TV and WiFi (for a fee) ensure optimal comfort. Wheelchair-accessible rooms are also bookable. Amenities in the bathrooms include a shower. A hairdryer can also be found in each of the bathrooms. Bathrooms with wheelchair access can also be booked. The establishment offers non-smoking rooms and smoking rooms.
Meals
A variety of catering options can be booked. Guests can choose between bed and breakfast, half board and full board. Available meals include breakfast, lunch and dinner. Special meals, including special dietary cuisine, are also available. The hotel also offers special catering options.
Payment
The following credit cards are accepted at the accommodation: American Express, VISA, JCB and MasterCard.
Ratings 
-
"Great location"
Excellent neighborhood. Superb location. Location superb.
"Great location." "Central location with great sightseeing, dining out and shopping." "Near public transport, airport, and train station." "Accessible by car, but parking is costly."
Details-
Sightseeing
97% 321 reviews97% liked the proximity to sightseeing. -
Distance to Public Transport
100% 220 reviewsNear to public transport, according to 100%. -
Parking
37% 132 reviewsNot enough parking facilities, according to 63%. -
Distance to City Centre
97% 134 reviewsCity centre within easy reach, said 97%. -
Shopping
96% 127 reviews96% liked the proximity to shopping. -
Distance to Train Station
100% 119 reviews100% thought it was easy to get to the train station. -
Accessibility by car
86% 83 reviewsEasily accessible by car, said 86%. -
Parking Prices
11% 42 reviewsFor 89%, parking prices were too high. -
Restaurants & Bars
100% 38 reviews100% enjoyed the restaurants & bars nearby. -
Distance to Airport
95% 14 reviewsGood access to the airport, said 95%.
-
-
"Clean"
Spotlessly clean rooms. Cleaned bathroom. Super clean hotel.
"Clean rooms and bathrooms." "Clean hotel facilities." "Dining area is relatively clean."
Details-
Room Cleanliness
82% 847 reviews82% said rooms were clean. -
Hotel Cleanliness
93% 291 reviews93% thought it was clean. -
Bathroom Cleanliness
70% 108 reviews70% said the bathroom was clean. -
Dining Area Cleanliness
65% 18 reviewsDining area was clean enough, according to only 65%.
-
-
"Fantastic service"
Excellent staff. Excellent house keeping. Very welcoming staff.
"Average wait staff and housekeeping, but very friendly." "Well-managed with a nice reception and professional service, particularly at the bar." "Booking process is sufficient." "Room service is perfect." "Hotel security can be an issue." "Recreation staff is nice."
Details-
Service Friendliness
90% 1.1 K reviews90% found the staff to be very friendly. -
Reception
71% 329 reviews71% said the reception staff was great. -
Service Professionalism
78% 259 reviews78% thought the service was very professional. -
Housekeeping Staff
65% 142 reviewsHousekeeping was ok, according to 65%. -
Restaurant Service
65% 25 reviewsOnly 65% found the restaurant service to be good. -
Booking Process
58% 14 reviewsOnly 58% were satisfied with the booking process. -
Room Service
82% 11 reviews82% were happy with the room service. -
Hotel Security
44% 8 reviewsHotel security was horrible, thought 56%. -
Management
86% 7 reviewsManagement was excellent, said 86%. -
Bar Service
71% 7 reviewsLovely bar service, according to 71%. -
Recreation Staff
71% 5 reviews71% said the recreation staff was great.
-
-
"Awesome vibe"
Modern furnishings. Modern facilities. Modern decoration.
"Awesome vibe." "Modern Hotel." "Friendly atmosphere." "Stylish hotel." "Hotel is fairly plain." "Entrance area is not particularly attractive." "Good for traveling with friends." "Good choice for a city trip."
Details-
Modern Vibe
97% 473 reviews97% thought, the hotel was modern. -
Friendly Atmosphere
75% 159 reviews75% enjoyed the friendly atmosphere. -
Designer Vibe
85% 77 reviews85% said it was a stylish hotel. -
Luxurious Vibe
28% 47 reviews72% criticized the plain hotel. -
Entrance Area
42% 44 reviewsFor 58%, the lobby entrance was sub-standard.
-
-
"Tasty breakfast"
Breakfast was delicious. Superb breakfast buffet. Excellent breakfast options.
"Great and affordable breakfast."
Details-
Breakfast Prices
88% 72 reviews88% were happy with the price of the breakfast.
-
-
"Best value for money"
Fantastic price value. Terrific price. Great value for the money.
"Best value for money." "Food and breakfast are well-priced." "Free internet."
Details-
WiFi Cost
100% 71 reviews100% thought it was a great value. -
Breakfast Prices
88% 72 reviews88% were happy with the price of the breakfast. -
Food Prices
91% 61 reviews91% were happy with the price.
-
-
"Delicious food"
Tasteful dinner. Gluten free bread. Including vegetarian options.
"Excellent dining, especially the beef." "Acceptable menu with average desserts." "Relatively tidy dining area but complaints about side dishes." "Food is affordable but pork dishes were not great." "Great pizza and snacks." "Awesome pasta." "Yummy vegetarian & vegan dishes."
Details-
Menu
65% 139 reviewsOnly 65% were satisfied with the menu. -
Desserts & Fruits
62% 95 reviewsDesserts were ok, said 62%. -
Side Dishes
39% 67 reviews61% found the side dishes unedible. -
Dining Experience
81% 74 reviews81% loved the dining experience. -
Food Prices
91% 61 reviews91% were happy with the price. -
Snacks
87% 27 reviews87% enjoyed the snacks that were offered. -
Pizza
92% 27 reviews92% loved the pizza. -
Pork Dishes
22% 17 reviews78% said the pork dishes didn't taste good. -
Dining Area Cleanliness
65% 18 reviewsDining area was clean enough, according to only 65%. -
Pasta
86% 17 reviewsPasta was excellent, said 86%. -
Vegetarian & Vegan
78% 5 reviews78% loved the vegetarian food. -
Beef Dishes/Steak
100% 5 reviewsBeef and steak dishes were excellent, according to 100%.
-
-
"Regular internet service"
Free Wi-Fi. Free Wi Fi. Slow internet.
"Average wifi quality." "Free internet."
Details-
WiFi Quality
52% 286 reviews52% thought the wifi quality was ok. -
WiFi Cost
100% 71 reviews100% thought it was a great value.
-
-
"Room is all right"
Paper thin pillows. Dirty sheets. Excellent air conditioning.
"Acceptable clean, well updated rooms with alright views." "Rooms are small and lacking maintenance, with average beds and poor furniture." "Decent, well-sized bathrooms are very clean." "Guests complained about kitchenettes, minibars, TV's, and A/C." "Great shower."
Details-
Beds
62% 1.1 K reviewsBeds were acceptable for 62%. -
Room Size
24% 1 K reviews76% said rooms were small. -
Bathroom
69% 781 reviewsFor only 69%, the bathroom was ok. -
Room Cleanliness
82% 847 reviews82% said rooms were clean. -
Furniture
27% 513 reviews73% found problems with the furniture. -
Shower
79% 280 reviews79% enjoyed the shower. -
Room Maintenance
32% 241 reviews68% thought they were poorly maintained. -
Old/New Room
96% 237 reviews96% appreciated the modern rooms. -
Minibar
9% 165 reviews91% were disappointed with the minibar. -
Bathroom Cleanliness
70% 108 reviews70% said the bathroom was clean. -
Bathroom Size
84% 105 reviews84% liked the big bathroom. -
Air Conditioning
21% 91 reviewsAir conditioning was criticized by 79%. -
TV
20% 74 reviews80% thought the tv was sub-standard. -
View
50% 34 reviews50% said the view was so-so. -
Kitchenette
29% 16 reviews71% were unsatisfied with the kitchenette.
-