Malacca, Malaysia

14.4 K reviews
Very good city hotel. Close to Starbucks. Great location.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Tea/coffee maker
    • Bathroom
    • Safe
    • Lounge
    • Internet Access
    • Fridge
    • Shower
    • Air conditioning (centrally regulated)
  • Facility
    • WLAN access
    • Bar(s)
    • Room Service
    • Conference Room
    • Hairdresser
    • Public Internet Access
    • Café
Hatten Square, Jalan Merdeka Bandar Hilir 75000 Melaka


The hotel offers travellers a total of 704 rooms. Wireless internet access in public areas allows guests to stay connected. Various gastronomic options are available, including a restaurant, a dining area, a café and a bar. Those arriving in their own vehicles can leave them in the car park of the establishment. Additional services include room service and a hairdresser. In addition, a shuttle service is offered.


The accommodation features rooms with air conditioning and a bathroom. There is also a safe. A fridge and a tea/coffee station ensure a comfortable stay. Other features include internet access, a TV and WiFi. Slippers are laid out in each of the rooms. The bathroom offers convenient facilities including a shower. The hotel offers non-smoking rooms.


The establishment features a pool and an outdoor pool. Travellers can enjoy a range of refreshing drinks at the poolside bar. A range of options are available, including a gym, a spa, a sauna and massage treatments.


Bed and breakfast is bookable. Breakfast, lunch and dinner are available.


  • Location
    "Great location"

    Hotel location is fantastic. Location was superb. Fantastic location:.

    "Good location, close to public transport." "Great shopping at the nearby city centre, and close to the beach." "Excellent sightseeing, restaurants and bars nearby." "Average parking." "Convenient car access and well-priced parking."

  • Wellness Area
    "Great wellness & sports facilities"

    Amazing gym. Amazing spa. Excellent sauna.

    "Great fitness area with clean wellness facilities." "Sauna is ok."

  • Comfort
    "Rather comfortable"

    Excellent beds. Rooms are spacious and clean. Room is big and cosy.

    "Very comfortable, large rooms with sizeable bathrooms." "Beds are alright but rooms are noisy, and A/C substandard."

  • Service
    "Fantastic service"

    Superb staff. Premium room check. Excellent front service.

    "Friendly, professional service, however housekeeping is less well rated." "Decent management, reception, and restaurant service." "Good shuttle service." "Great concierge service." "Room service is average." "Hotel security is ok." "Booking process should be better organized." "Recreation staff is nice."

  • Breakfast
    "Tasty breakfast"

    Fantastic buffet breakfast. Breakfast is delicious. Delicious breakfast buffet.

    "Great and affordable breakfast."

  • Food
    "Food is all right"

    No vegetarian food. Stale pastries. Poor Nasi Lemak.

    "Poor dining experience, largely due to dirty a dining area and poor sides." "Acceptable menu with average desserts." "Affordable food and okay snacks." "Poor vegetarian & vegan dishes."

  • Room
    "Room is all right"

    Superb pool view. Fantastic sea view. Torn carpet in room.

    "Relatively tidy rooms with acceptable TV's, but poor A/C and furniture." "Spacious, moderately new rooms, with nice views but average beds." "Bathrooms are large but with substandard cleaning." "Room need better maintenance, and minibars are not great." "Shower was ok."

  • Amenities
    "Amenities are not the best"

    No kid playground. No sun loungers. Lounge furniture is old.

    "Smoking area is not nice." "Uninspiring buildings and a so-so entrance area." "Elevator in need of updating." "Beautiful architecture." "Updated facilities with a great terrace." "Great hotel grounds and outdoor sports facilities." "Adequate meeting & event facilities."

  • WiFi
    "Complaints about WiFi"

    Worst internet service. Poor Wi-Fi connection. Poor internet connection.

    "Wifi quality could be improved."