Hatten

Malacca, Malaysia

84%
14.2 K reviews
Very good city hotel. Close to Starbucks. Great location.
Show reviews
  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Tea/coffee maker
    • Bathroom
    • Safe
    • Lounge
    • Internet Access
    • Shower
    • Fridge
    • Air conditioning (centrally regulated)
  • Facility
    • WLAN access
    • Bar(s)
    • Room Service
    • Conference Room
    • Hairdresser
    • Public Internet Access
    • Café
Hatten Square, Jalan Merdeka Bandar Hilir 75000 Melaka

Facilities

The hotel offers travellers a total of 704 rooms. Wireless internet access in public areas allows guests to stay connected. Various gastronomic options are available, including a restaurant, a dining area, a café and a bar. Those arriving in their own vehicles can leave them in the car park of the establishment. Additional services include room service and a hairdresser. In addition, a shuttle service is offered.

Rooms

The accommodation features rooms with air conditioning and a bathroom. There is also a safe. A fridge and a tea/coffee station ensure a comfortable stay. Other features include internet access, a TV and WiFi. Slippers are laid out in each of the rooms. The bathroom offers convenient facilities including a shower. The hotel offers non-smoking rooms.

Sports/Entertainment

The establishment features a pool and an outdoor pool. Travellers can enjoy a range of refreshing drinks at the poolside bar. A range of options are available, including a gym, a spa, a sauna and massage treatments.

Meals

Bed and breakfast is bookable. Breakfast, lunch and dinner are available.

Ratings

  • Location
    96%
    "Great location"

    Hotel location is excellent. Fantastic location:. Location wise excellent.

    "Good location, close to public transport." "Central location with great sightseeing, dining out and shopping." "Average parking." "Convenient car access and well-priced parking."

    Details
  • Wellness Area
    88%
    "Great wellness & sports facilities"

    Amazing gym. Amazing spa. Excellent sauna.

    "Great fitness area with clean wellness facilities." "Sauna is ok."

    Details
  • Comfort
    82%
    "Rather comfortable"

    Excellent beds. Rooms are spacious and clean. Room is big and cosy.

    "Very comfortable, large rooms with sizeable bathrooms." "Decent beds, but poor A/C."

    Details
  • Bar and Beverages
    77%
    "Bar is awesome"

    Great sky bar. Nice sky lounge. Nice bar.

    "Bar is awesome." "Standard alcoholic drinks."

    Details
  • Service
    77%
    "Fantastic service"

    Superb staff. Premium room check. Excellent front service.

    "Friendly, acceptably professional service." "Poorly rated housekeeping and restaurant service." "Good shuttle service." "Room service is perfect." "Great concierge service." "Great hotel security." "Booking process is sufficient." "Recreation staff is nice."

    Details
  • Room
    72%
    "Great room"

    Sanitary fittings. Superb pool view. Toilet bowl properly.

    "Spacious, moderately new rooms, with nice views but average beds." "Moderately tidy rooms and kitchenettes but furniture and TVs substandard." "Bathrooms are large but with substandard cleaning." "Poorly-maintained rooms with inadequate A/C and bad minibars." "Shower was ok."

    Details
  • Breakfast
    71%
    "Tasty breakfast"

    Fantastic buffet breakfast. Breakfast is delicious. Delicious breakfast buffet.

    "Great and affordable breakfast."

    Details
  • Food
    71%
    "Delicious food"

    Excellent buffet. Food was delicious. Great selection of food for breakfast.

    "Affordable restaurant with a great menu and lovely food, particularly desserts." "Untidy dining area and side dishes are not great." "Snacks are ok." "No good fish & seafood." "Poor vegetarian & vegan dishes."

    Details
  • Amenities
    46%
    "Amenities are not the best"

    The smell of the lobby. Damp carpets. Terrible lifts.

    "Smoking area is not nice." "Uninspiring buildings and a so-so entrance area." "Elevator in need of updating." "Facilities are modern with a lovely conference area." "Beautiful architecture." "Lovely terrace and fairly nice grounds." "Conventional kids facilities." "Good outdoor sports facilities."

    Details
  • WiFi
    22%
    "Complaints about WiFi"

    Worst internet service. Poor Wi-Fi connection. Poor internet connection.

    "Wifi quality could be improved." "Free internet."

    Details