Hilton Guam Resort & Spa

Guam, Guam

78%
2 K reviews
Good business hotel. Located near shopping areas and the beach. Fantastic service. Great pool. Beautiful beach.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Tea/coffee maker
    • Safe
    • Internet Access
    • Shower
    • Fridge
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
    • Minibar
  • Facility
    • Laundry Service
    • Hotel Room Safe
    • Air conditioning
    • Conference Room
  • Food
    • Breakfast Served
    Activities
    • Outdoor Pool(s)
    • Tennis
    • Number of Pools
    • Children's Entertainment
202 Hilton Road Tumon Bay Guam 96913

Location

Located on the clear blue waters of Tumon Bay, this resort is 1.5 miles from duty-free shopping at Tumon Sands Plaza and DFS Galleria. Two Lovers Point and Micronesia Mall are 2.5 miles away.

Facilities

Guest accommodation comprises 646 rooms. Services and facilities at the hotel include a safe, a dining area, a breakfast room, a laundry service and a conference room. Those arriving in their own vehicles can leave them in the car park of the hotel.

Rooms

Each of the rooms is appointed with air conditioning. A balcony is included as standard in most rooms, offering additional space for relaxation. Travellers can enjoy a good nights' sleep on the double bed. A safe and a minibar are also available. Additional features include a fridge, a mini fridge and a tea/coffee station. Internet access and a TV ensure optimal comfort. Amenities in the bathrooms include a shower. The establishment offers family rooms and non-smoking rooms.

Sports/Entertainment

The accommodation offers attractions including sport and entertainment opportunities. The hotel features a pool and an outdoor pool. A range of options are available, including tennis and a gym. Additional services include an entertainment programme for children, offering numerous activities.

Meals

Breakfast can be booked.

Payment

The following credit cards are accepted at the establishment: American Express, VISA and MasterCard.

Ratings

  • Wellness Area
    95%
    "Great wellness & sports facilities"

    Quick Jacuzzi. 24 hour gym. Amazing spa.

    "Awesome wellness and fitness areas."

    Details
  • Pool
    90%
    "Great pool"

    Great swimming pool. Decent water slide. Nice swimming pools.

    "Clean pool area."

    Details
  • Beach
    86%
    "Beautiful beach"

    Snokeling in front of. Great snorkeling. Beautiful beach.

    "Lovely, clean beach which is great for sports."

    Details
  • Food
    81%
    "Delicious food"

    Fresh seafood. Nice lunch. Good sandwiches.

    "Great dining experience, with good snacks, desserts, and fruits." "Seafood and side dishes are delicious." "Restaurant menu and prices are okay."

    Details
  • Comfort
    76%
    "Rather comfortable"

    Big balconies. Big bathtub. Private beach.

    "Rooms and bathrooms are spacious and comfortable, with nice beds." "Noise levels are OK, but A/C is poor."

    Details
  • Service
    76%
    "Fantastic service"

    Smiling apology. Excellent staff. Friendly server.

    "Great housekeeping with friendly and professional service, but mediocre reception." "Good shuttle service." "Recreation staff is nice." "Booking process should be better organized."

    Details
  • Bar and Beverages
    73%
    "Bar is awesome"

    Quiet beer. Great bar area.

    "Great, affordable bar with good drinks."

    Details
  • Location
    68%
    "Location is ok"

    Bus in front of the hotel. No shops around. Plenty of parking.

    "Location is ok." "Close to the beach, but not the city centre." "Shopping and sightseeing are mediocre." "So-so car access and parking." "Good access to airport."

    Details
  • Breakfast
    68%
    "Breakfast is average"

    Was charged for breakfast. No breakfast. Great breakfast.

    "Affordable, fairly tasty breakfasts."

    Details
  • Room
    60%
    "Room is all right"

    Luxurious restroom. Modern fixtures. Television not working.

    "Average rooms, poorly cleaned and maintained." "Big rooms with excellent views, excellent balconies, and excellent beds." "Bathrooms are large but with substandard cleaning." "Old rooms with substandard TV's, furniture and air conditioning." "Shower can be a problem." "Acceptable minibar."

    Details
  • WiFi
    38%
    "Complaints about WiFi"

    No WiFi in the room. Had to pay for wifi. Was charged for wifi.

    "Wifi quality could be improved." "Internet is affordable."

    Details