Hilton London Metropole

London, United Kingdom

76%
9.2 K reviews
Good for traveling with friends. Close to Edgeware Road. Close to public transportation and the train station.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Radio
    • Central Heating
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Hotel Room Safe
    • Restaurant(s) with non-smoking area
    • Shops
    • Hairdresser
    • Foyer
    • Café
    • 24-hour check-in
    • Currency Exchange
    • Newspaper stand
    • WLAN access
    • Bar(s)
    • Room Service
    • Restaurant(s) with high-chairs
    • TV Room
    • Air conditioning
    • Conference Room
    • Small supermarket
    • Public Internet Access
    • Coatroom
    • Bicycle Hire
  • Food
    • à la carte Dinner
    • Special Diet
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
    • Set menu lunch
    • Special Offers
    • Set menu dinner
    Activities
    • Jacuzzi
    • Outdoor Pool(s)
    • Indoor Pool
    • Number of Pools
    • Heated Pool(s)
    • Steam bath
    • Sauna
    • Children's Entertainment
225 Edgware Road W2 1JU London
3.2 mi to downtown

Location

This hotel is situated some 100 m from Paddington station within 1 km of Madame Tussaud's and 2 km from famous Oxford Street. Edgware Road underground station also lies just a stone's throw away whilst the nearest links to the public transport network are 100 m away. Many of London's top sights as well as a diverse range of shops, restaurants, bars, pubs, cafés and further entertainment venues may easily be reached by making use of the good-value public transport or by car.

Facilities

The hotel was built in 1978. Guests are welcomed at the accommodation, which has a total of 1054 rooms. In the air-conditioned establishment, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Most storeys are accessible by lift. Amenities include a cloakroom, a safe and a currency exchange service. Wireless internet access in public areas (for a fee) allows guests to stay connected. Among the culinary options available at the hotel are a restaurant, a breakfast room, a café and a bar. Various shops are available, including a supermarket. Additional features at the accommodation include a newspaper stand and a TV room. Travellers arriving by car can leave their vehicles in the garage (for a fee) or in the car park (for a fee). Available services and facilities include room service, a laundry service and a hairdresser. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.

Rooms

Each of the rooms is appointed with air conditioning, central heating, a kitchen and a bathroom. A safe, a minibar and a desk are also available. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for guests' convenience. Other features include internet access, a telephone, a TV, a radio and a games console. The bathrooms have a shower and a bathtub. A hairdryer is also available. The establishment offers family rooms and non-smoking rooms.

Sports/Entertainment

A refreshing dip in the indoor or outdoor pool is an enjoyable way to cool down on hot days. The hot tub is the perfect place to relax. Those wishing to enjoy sports whilst on holiday can enjoy biking/mountain biking on-site. Guests of the hotel can enjoy indoor activities, including a gym. The accommodation offers a range of services in the wellness area, such as a spa, a sauna, a steam bath, a beauty salon and massage treatments, and for an additional fee, a solarium. Additional services include an entertainment programme for children, offering numerous activities.

Meals

Travellers can choose from a range of snacks and meals including breakfast, lunch or dinner. Staff are also happy to provide special dietary cuisine. The establishment also offers special catering options.

Payment

The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.

Ratings

  • Location
    93%
    "Great location"

    Excellent tube station. Excellent transport links. Excellent restaurants nearby.

    "Great location." "Near public transport, airport, and train station." "Accessible by car, but parking is costly." "Near the city centre and great nearby nightlife."

    Details
  • Service
    79%
    "Fantastic service"

    Concierge staff exceptional. Excellent welcome on arrival. Staff were amazing.

    "Bar service and housekeeping generally good and friendly." "Decent management, reception, and restaurant service." "Great concierge service." "Booking process should be better organized."

    Details
  • Breakfast
    78%
    "Tasty breakfast"

    Amazing buffet breakfast. Fantastic breakfast buffet. Excellent breakfast choice.

    "Tasty yet pricey breakfasts."

    Details
  • Pool
    51%
    "Ordinary pool"

    Swiming Pool broken down. Amazing swimming pool. Great indoor pool.

    "Acceptable pools with some cleanliness complaints."

    Details
  • Cleanliness
    48%
    "Could use a good cleaning"

    Stained bed cover. Dirty looking windows. Dirty towels.

    "Unclean rooms and pool area." "Moderately clean hotel facilities." "The bathrooms and dining area need some cleaning." "Wellness & sports facilities could use better cleaning."

    Details
  • Comfort
    47%
    "More comfort would be nice"

    AC was broken. Ruined springs. Stained bed cover.

    "Rooms too loud and lacking comfort, with small bathrooms and deficient A/C." "Average-sized rooms with alright beds."

    Details
  • Value for money
    44%
    "Value for money could be better"

    Had to pay for car park. Was charged for children's meals. Was charged for table service.

    "Value for money could be better." "WiFi and breakfast pricey." "Food and beverages are pricey."

    Details
  • Room
    44%
    "Room needs to be improved"

    AC was broken. Stained bed cover. Worst night sleep.

    "Rooms in need of better cleaning, with poor quality TV's, minibars, and A/C." "Excellent views from decently sized rooms with okay beds." "Older, poorly maintained rooms with subpar kitchenettes and furniture." "Small rooms and poorly cleaned bathrooms." "Shower can be a problem."

    Details
  • WiFi
    42%
    "Complaints about WiFi"

    Internet sucks. You have to pay for wifi. Paying for wifi.

    "Wifi quality could be improved." "Relatively high internet cost."

    Details
  • Vibe
    41%
    "Vibe is not too good"

    Really old spring mattress. Old carpets. Dirty decor.

    "Atmosphere is friendly but the vibe is low." "Hotel could use some updating." "Pleasant entrance area." "Hotel is relatively stylish." "Luxurious Hotel." "Good for traveling with friends." "Good choice for a city trip." "Luxury hotel."

    Details
  • Beach
    40%
    "Beach is not so nice"

    "Beach is not so nice."