Hilton Niagara Falls/ Fallsview Hotel & Suites

Niagara Falls, Canada

80%
13.1 K reviews
Very good business hotel. Close to Fallsview Casino. Great location.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Radio
    • Central Heating
    • Safe
    • Internet Access
    • King-size Bed
    • Air conditioning (individually regulated)
    • Lounge
    • Double Bed
    • Bathroom
    • Heating (individually regulated)
    • Wheelchair access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Hotel Room Safe
    • Hairdresser
    • Café
    • 24-hour check-in
    • WLAN access
    • Game room
    • Bar(s)
    • Room Service
    • Pub(s)
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Shops
    • Newspaper stand
    • Restaurant(s) with high-chairs
    • Nightclub
    • Casino
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • Special Diet
    • à la carte Lunch
    • Breakfast Served
    • Drinks Included
    • Special Offers
    • Evening Buffet
    • à la carte Dinner
    • Breakfast Buffet
    • Set menu lunch
    • All inclusive
    • Set menu dinner
    Activities
    • Children's Pool
    • Jacuzzi
    • Sauna
    • Indoor Pool
    • Number of Pools
    • Massage
    • Heated Pool(s)
6361 Fallsview Blvd Niagara Falls Ontario L2G 3V9
0 ft to downtown

Location

This hotel is located on a main road, close to the famous Niagara Falls. The park beside the falls can be reached in only 100 m. Within 20 m of the hotel are bars, restaurants, shops and a casino, while a bus stop and railway station can be found about 5 minutes' drive away.

Facilities

The hotel was built in 2000. Guests are welcomed at the accommodation, which has a total of 516 rooms. In the air-conditioned establishment, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Most of the storeys can be reached by lift. Amenities include a safe. Wireless internet access in public areas allows guests to stay connected. Among the culinary options available at the hotel are a restaurant, a dining area, a breakfast room, a café, a bar and a pub. Various shops are available, including a souvenir shop. Additional features at the accommodation include a newspaper stand and a playroom. Travellers arriving by car can leave their vehicles in the garage or in the car park (for a fee). Available services and facilities include room service and a laundry service. Lectures, presentations or meetings can be held in one of the 6 conference rooms.

Rooms

Each of the rooms is appointed with air conditioning, central heating and a bathroom. The carpeted rooms feature a double bed or a king-size bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included as standard. An ironing set is also available for guests' convenience. Little extras, including internet access, a telephone, a TV, a radio, an alarm clock and WiFi, contribute to a great stay. Some of the rooms are adapted for wheelchair users. The bathrooms are fitted with a shower and a bathtub. A hairdryer is also available. Bathrooms with wheelchair access can also be booked. The establishment offers non-smoking rooms.

Sports/Entertainment

The hotel features a pool, a children's pool and an indoor pool. A waterslide offers fun for all ages. The hot tub is the perfect place to relax. A range of options are available, including a gym, a spa, a sauna and massage treatments. A disco and a casino are among the available leisure options.

Meals

All-inclusive is bookable. Guests can choose to book options such as breakfast, lunch or dinner. Staff are also happy to provide special dietary cuisine. The accommodation also offers special catering options. Drinks are included in the price for travellers.

Payment

The following credit cards are accepted at the establishment: American Express, VISA and MasterCard.

Ratings

  • Location
    82%
    "Great location"

    Excellent places to eat. Location superb. Location was fantastic.

    "Good location, close to public transport." "Accessible by car, but parking is costly." "Great sightseeing, restaurants and shopping nearby."

    Details
  • Service
    70%
    "Fantastic service"

    Exemplary staff. Terrible check in and out. Rude front desk staff.

    "Service is decent and professional, but poor reception." "Great waitstaff, friendly service, and excellent guided tours." "Poor management, but okay housekeeping." "Great concierge service." "Room service is average." "Valet service is ok." "Recreation staff is nice." "Hotel security can be an issue." "Pool bar needs better service."

    Details
  • Room
    61%
    "Room is all right"

    Terrible lighting in room. Terrible night's sleep. Dirty pillow case.

    "Average sized rooms with great views and comfortable beds." "Guests had probelms with room cleanliness and maintenance, and complained about minibars." "Complaints about age, cleanliness, and furnishing of the rooms." "Substandard bathrooms, televisions, and air conditioning." "Shower can be a problem."

    Details
  • Food
    60%
    "Food is all right"

    Not even a chocolate. No a la carte. Overpriced restaurant.

    "Dining disappointed some guests in quality and price." "Untidy dining area, but desserts are alright." "Delicious beef dishes & steak." "Low rated side dishes and snacks." "Pizza is not the best." "Poor vegetarian & vegan dishes."

    Details
  • Amenities
    57%
    "Ordinary amenities"

    Excellent property. Well appointed facilities. None smoking room.

    "Grounds are great and buildings are okay, but the entrance could be improved." "Elevator in need of updating." "Outdated facilities, not accessible for those with handicaps." "Unspectacular architecture." "Smoking area is not nice."

    Details
  • Vibe
    53%
    "Decent vibe"

    Well appointed facilities. Carpets look old. Carpet dated.

    "OK vibe and a friendly atmosphere." "Hotel could use some updating." "Entrance area is not particularly attractive." "Stylish hotel." "Luxurious Hotel." "Good for business people." "Awesome for families."

    Details
  • Breakfast
    44%
    "Breakfast can be improved"

    No continental breakfast. There was no complimentary breakfast. There is no hotel breakfast.

    "Some complaints about quality and price of breakfast."

    Details
  • Cleanliness
    44%
    "Could use a good cleaning"

    Stains on the carpet. Dirty pillow case. Dirty hallway.

    "Unclean rooms and pool area." "The bathrooms and dining area need some cleaning." "Moderately clean hotel facilities." "Wellness & sports facilities could use better cleaning."

    Details
  • Value for money
    35%
    "Value for money could be better"

    Were charged valet. Terrible value for money. Was charged for wifi.

    "Value for money could be better." "Pricey food, particularly breakfasts, and expensive WiFi."

    Details
  • WiFi
    23%
    "Complaints about WiFi"

    Unreliable wifi. Was charged for wifi. Wifi charged me for.

    "Wifi quality could be improved." "Relatively high internet cost."

    Details