Holiday Inn Alicante - Playa de San Juan

Alicante, Spain

2 K reviews
Close to the beach with easily accessible parking. Room needs to be improved. Vibe is not too good.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Central Heating
    • Safe
    • Internet Access
    • Air conditioning (individually regulated)
    • Double Bed
    • Bathroom
    • Heating (individually regulated)
    • Wheelchair access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
  • Facility
    • Playground
    • Café
    • 24-hour check-in
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Room Service
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Shops
    • Restaurant(s) with high-chairs
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Coatroom
  • Food
    • Special Diet
    • Breakfast Served
    • Half Board
    • Special Offers
    • Breakfast Buffet
    • Set menu lunch
    • Continental Breakfast
    • Set menu dinner
    • Full Board
    • Children's Pool
    • Lounge Chairs
    • Outdoor Pool(s)
    • Tanning Studio/Solarium
    • Swimming Pool
    • Sauna
    • Pool bar
    • Number of Pools
    • Beach Umbrellas
    • Golf
Avenida Cataluña 20 Playa de San Juan 03540 Alicante
3.2 mi to downtown


This popular apartment hotel is located in the tourist centre of Playa de San Juan approximately 500 m from the beach. Various shopping venues, restaurants and bars are situated within 200 m of the hotel. Links to the public transport network lies just 50 m away and can easily be reached on foot.


The hotel was built in 1997. Guests are welcomed at the accommodation, which has a total of 126 rooms. Most storeys are accessible by lift. Amenities include a cloakroom and a currency exchange service. Wireless internet access in public areas allows travellers to stay connected. Among the culinary options available at the establishment are a restaurant, a dining area, a breakfast room, a café and a bar. Shopping facilities are also available. The grounds of the hotel feature a playground and an attractive garden. Those arriving in their own vehicles can leave them in the car park of the accommodation. Additional services include a babysitting service, translation services, room service and a laundry service. 7 conference rooms are available for lectures, presentations or meetings.


Each of the rooms is appointed with air conditioning, central heating and a bathroom. Most rooms feature a balcony with a view for guests' enjoyment. Guests can enjoy a good nights' sleep on the double bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included as standard. Other features include internet access, a telephone, a TV and WiFi. Rooms suitable for wheelchair access are bookable. The bathrooms have a shower and a bathtub. A hairdryer is also available. The establishment offers non-smoking rooms and smoking rooms.


The hotel features an outdoor pool and a children's pool. Sun loungers and parasols are ideal for relaxation. The poolside bar serves a selection of refreshing drinks. Leisure options at the accommodation include golf, a gym and a solarium. For a fee, paddle tennis and a sauna are also available.


A variety of catering options can be booked. Guests can choose between bed and breakfast, half board and full board. Available meals include breakfast, lunch and dinner. Special meals, including special dietary cuisine, are also available. The establishment also offers special catering options.


The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.


  • Location
    "Great location"

    Some restaurants nearby. Near Alicante airport. Fab location.

    "Great location." "Close to the beach, restaurants, and bars." "Parking is good and affordable." "Far from city centre but reasonably close to shopping."

  • Breakfast
    "Tasty breakfast"

    Excellent Buffet breakfast. Awesome breakfast. Nice breakfast.

    "Tasty yet pricey breakfasts."

  • Service
    "Fantastic service"

    Staff fab. Helpful staff members. Good travel links.

    "Service is professional and friendly." "Room service is perfect." "Pool bar needs better service."

  • Cleanliness
    "Could use a good cleaning"

    Musty carpets. Mini bar dirty. Dirty towels.

    "Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept." "Hotel facilities could use a good clean."

  • Bar and Beverages
    "Bar could improve"

    No cocktails. Bar staff not so much. Bar closed.

    "Bar could improve." "Pool bar needs better service."

  • Room
    "Room needs to be improved"

    A/c too loud. Hair dryer didn't work. Toilet flush broken.

    "Outdated, rooms with poor cleanliness and maintenance." "Rooms are spacious with standard beds." "No view, with subpar minibars, furniture and air conditioning." "Small rooms and poorly cleaned bathrooms." "Unimpressive balconies and bad TVs." "Shower can be a problem."

  • Amenities
    "Amenities are not the best"

    Worn out carpets in the hallways. Worn carpets. Sun beds awful.

    "Older facilities and unpleasant entrance area." "Architecture not so nice." "Terrace is not particularly attractive."

  • WiFi
    "Complaints about WiFi"

    No internet. Internet connection poor. Poor signal.

    "Wifi quality could be improved." "Free internet."

  • Wellness Area
    "Wellness & sports facilities could be improved"

    Outdoor jacuzzi not working. Poor gym facilities. Worse sauna.

    "Below average sauna and wellness facilities." "Fitness area can be optimized."

  • Vibe
    "Vibe is not too good"

    Everything is old. Really old accommodation. Television was old.

    "Atmosphere not particularly friendly, giving poor vibes." "Hotel could use some updating." "Hotel could be more stylish." "Hotel is fairly plain." "Entrance area is not particularly attractive." "Great for a wellness holiday."