Holiday Inn Resort Montego Bay

Montego Bay, Jamaica

2 K reviews
Good family hotel. Close to Caribbean Sea. Located near shopping areas and the airport. Fantastic service.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Radio
    • Safe
    • Internet Access
    • King-size Bed
    • Lounge
    • Double Bed
    • Bathroom
    • Wheelchair access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Bathtub
    • Tea/coffee maker
    • Fridge
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
  • Facility
    • Bicycle Cellar
    • Playground
    • Hotel Room Safe
    • Hairdresser
    • Kids Club
    • 24-hour check-in
    • Currency Exchange
    • WLAN access
    • Game room
    • Bar(s)
    • Laundry Facilities
    • Elevators
    • Laundry Service
    • Shops
    • Medical Assistance
    • Nightclub
    • Casino
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • Special Diet
    • à la carte Lunch
    • Breakfast Served
    • Drinks Included
    • Lunch Buffet
    • Evening Buffet
    • à la carte Dinner
    • Breakfast Buffet
    • Set menu lunch
    • Continental Breakfast
    • All inclusive
    • Set menu dinner
    • Children's Pool
    • Lounge Chairs
    • Jacuzzi
    • Outdoor Pool(s)
    • Paddle Boats
    • Entertainment Program
    • Diving
    • Tanning Studio/Solarium
    • Windsurfing
    • Ping Pong
    • Swimming Pool
    • Steam bath
    • Sauna
    • Tennis
    • Pool bar
    • Children's Entertainment
    • Billiards/Snooker
    • Minigolf
    • Water Skiing
    • Number of Pools
    • Banana Boat
    • Massage
    • Catamaran
    • Canoe
    • Sailing
    • Beach Umbrellas
    • Beach Volleyball
    • Basketball
Rosehall Parish P.O.Box 480 Montego Bay Jamaika 000000
0 ft to downtown


The hotel is located on the coast at the midst of luxurious tropical gardens. The complex affords its own white sandy beach that spans almost 1 km. The centre of Montego Bay is roughly a 15-minute drive away, whilst Ocho Rios is 1.5 hours away.


Guest accommodation comprises 524 rooms. Individual storeys are accessible via the lift or stairs. Amenities include a safe and a currency exchange service. Wireless internet access is available to guests in the public areas. Various gastronomic options are available, including a restaurant, a dining area and a bar. Various shops are available, including a supermarket and a souvenir shop. The grounds of the hotel feature a playground and an attractive garden. Additional facilities at the accommodation include a playroom. Those arriving in their own vehicles can leave them in the car park of the establishment. Travellers can also use the bicycle storage facilities. Additional services include a babysitting service, a childcare service, medical assistance, a laundry service and a hairdresser.


Each of the rooms is appointed with air conditioning, a living room, a kitchen and a bathroom. Most rooms feature a balcony with a view for guests' enjoyment. Most of the accommodation units offer a sea view. The rooms have a double bed or a king-size bed. Further bookable amenities include separate bedrooms. There is also a safe. Additional features include a fridge and a tea/coffee station. An ironing set is also available for guests' convenience. Little extras, including internet access, a telephone, a TV, a radio, an alarm clock and WiFi, contribute to a great stay. Some of the rooms are adapted for wheelchair users. The bathrooms are fitted with a shower and a bathtub. A hairdryer is also available. Bathrooms with wheelchair access can also be booked. The hotel offers non-smoking rooms.


The accommodation features an outdoor pool and a children's pool. Sun loungers and parasols are ideal for relaxation. The hot tub is the perfect place to relax. The poolside bar serves a selection of refreshing drinks. Variety is provided by the wide range of sporting activities offered at the establishment, for example tennis, beach volleyball, volleyball, basketball, crazy golf and golf. Many sports options are available, including water sports such as windsurfing, paddle boating, canoeing, catamaraning, kayaking and snorkelling. For a fee, water skiing, banana boat rides, sailing and diving can also be enjoyed. Sport and leisure facilities at the hotel include a gym, table tennis and billiards. A range of wellness facilities, such as a beauty salon and a solarium are offered bringung","addData":}. For a fee, travellers can also take advantage of a spa and massage treatments. The accommodation offers plenty of activities and entertainment options, including an entertainment programme, live music, a disco, a kids' club and a casino.


Catering options available at the establishment include bed and breakfast and all-inclusive. Available meals include breakfast, lunch and dinner. Staff are also happy to provide special dietary cuisine. The hotel also offers snacks. Drinks are included in the price for guests. The drinks selection includes alcohol-free drinks and alcoholic beverages.


The following credit cards are accepted at the accommodation: American Express, VISA and MasterCard.


  • Location
    "Great location"

    Tranquil environment. Near if you enjoy shopping. Excellent location.

    "Great location near the airport." "Great shopping at the nearby city centre, and close to the beach." "Parking is average, and car access is inconvenient." "Sightseeing is average."

  • Service
    "Fantastic service"

    Staff desk excellent. Excellent host. Amazing Entertainment package.

    "Friendly service, especially in the restaurant." "Recreation staff is nice." "Reception and housekeeping are average, but management is not great." "Acceptably professional staff and mediocre bar service." "Shuttle service is ok." "Room service could have been improved." "Booking process should be better organized." "Great childcare." "Hotel security is ok."

  • Breakfast
    "Tasty breakfast"

    Buffet breakfast first class. Breakfast available. Breakfast Buffet was great.

    "Tasty breakfast."

  • Food
    "Food is all right"

    Not enough vegetarian options. Poor dinner reservations. Selection of salads poor.

    "Poorly rated dining experience, but acceptable desserts and fruits." "Mediocre but affordable menu." "Fish & seafood is acceptable." "Good poultry dishes." "Snacks and side dishes are tasty." "Delicious beef dishes & steak." "Pork dishes are adequate."

  • Cleanliness
    "Quite clean"

    Damp bedding. Dirty hotel room. Dirty chair.

    "Rooms relatively clean, but bathroom and pool area not clean enough." "Clean hotel facilities."

  • Bar and Beverages
    "Standard bar"

    Bartenders caring. Swim up bar included. Free rum.

    "So-so bar with mediocre drinks." "Bar service is acceptable." "Affordable beverage prices."

  • Wellness Area
    "Sufficient wellness & sports facilities"

    Private changing facilities. No gyms. Overpriced spa.

    "Sufficient wellness & sports facilities." "Good fitness area."

  • Amenities
    "Ordinary amenities"

    Structure was old. Not a five star facility. Miniature golf were not working.

    "Okay buildings and entrance area." "Hotel grounds are pleasant, but facilities are outdated." "Elevator in need of updating." "Conventional kids facilities." "Outdoor sports facilities are ok."

  • Vibe
    "Decent vibe"

    Enjoyable vacation. Budget friendly. Friendly resort.

    "OK vibe and a friendly atmosphere." "Hotel could use some updating." "Entrance area is ok." "Stylish hotel." "Hotel is relatively luxurious." "Awesome for families." "Good resort hotel." "Awesome for a beach holiday."

  • Comfort

    Tranquil environment. Ac worked great. Private changing facilities.

    "Relatively comfortable, with good beds." "Small rooms and bathrooms, with insufficient A/C and too much noise."

  • Room
    "Room is all right"

    Ac worked great. Air conditioner was extremely loud. Broken ice machine.

    "Old, small but relatively tidy rooms with excellent beds." "Small rooms and poorly cleaned bathrooms." "Rooms are poorly-maintained with complaints about minibars and A/C." "Unimpressive balconies and bad TVs." "Shower can be a problem."

  • WiFi
    "Complaints about WiFi"

    No internet. Bad internet service. Poor Wifi coverage.

    "Wifi quality could be improved."