Hotel Gracery Shinjuku

Tokyo, Japan

16.1 K reviews
Excellent for traveling with friends. Close to Shinjuku. Easily accessible by car and close to shopping areas. Awesome vibe.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Bathtub
    • Tea/coffee maker
    • Bathroom
    • Air conditioning (centrally regulated)
    • Internet Access
    • Shower
    • Fridge
    • Hairdryer
  • Facility
    • Elevators
    • WLAN access
    • Bar(s)
    • Public Internet Access
    • Laundry Service
    • Café
  • Food
    • Breakfast Buffet
    • Breakfast Served


Guests have easy access to their storeys via the lift or stairs. Services and facilities at the hotel include a restaurant, a café, a bar and a laundry service. Wireless internet access in public areas allows travellers to stay connected. Those arriving in their own vehicles can leave them in the car park of the hotel.


Rooms feature air conditioning and a bathroom. Extra beds can be requested. Additional features include a fridge and a tea/coffee station. An ironing set is also available for guests' convenience. Little extras, including internet access, a TV and WiFi, contribute to a great stay. Slippers are laid out in each of the rooms. The bathrooms are fitted with a shower and a bathtub. A hairdryer can also be found in each of the bathrooms. In the bathrooms, cosmetic products ensure additional comfort.


The terrace is a great place to while away the time.


Breakfast can be booked.


  • Location
    "Great location"

    Hotel location is excellent. Hotel location is perfect. Location was superb.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Near public transport, airport, and train station." "Easy car access but inadequate parking."

  • Vibe
    "Awesome vibe"

    Spacious reception area. Modern bath room. Modern fixtures.

    "Awesome vibe." "Modern Hotel." "Friendly atmosphere." "Luxurious Hotel." "Pleasant entrance area." "Stylish hotel." "Good for traveling with friends." "Suitable for solo travelers." "Good for business people."

  • Cleanliness

    Immaculate bathrooms. Meticulous cleanliness. Room was always cleaned.

    "Clean hotel facilities." "Rooms are clean, but bathrooms are only so-so." "Dining area could have been cleaner."

  • Food
    "Delicious food"

    Excellent buffet. Excellent tuna. Amazing wagyu beef.

    "Varied menu containing delicious food and snacks." "So-so dining experience with OK prices and complaints about dining area tidiness." "Seafood and side dishes are delicious." "Tasty vegetables." "Good sushi."

  • Amenities
    "Great amenities"

    Excellent facility. Spacious reception area. Modern facilities.

    "Updated facilities with a great terrace." "Great hotel grounds with a beautiful entrance area." "Beautiful architecture." "Elevator in need of updating." "Nice smoking area."

  • Service
    "Fantastic service"

    Attentive front desk staff. Staff were amazing. Excellent room service.

    "Amusing entertainment and efficient service." "Tour guides are great and reception is nice and helpful." "Great concierge service." "Good shuttle service." "Standard laundry service." "Great hotel security." "Recreation staff is nice." "Management is acceptable." "Smooth booking process." "Room service is average."

  • Breakfast
    "Tasty breakfast"

    Sensational buffet breakfast. Delicious breakfast. Excellent breakfast buffet.

    "Tasty yet pricey breakfasts."

  • Room
    "Room is all right"

    Tiny double bed. Double rooms are tiny. Dirty mirror.

    "Poor furniture and small, if decently-maintained, rooms." "Decently-clean rooms with spacious bathrooms." "Tidy, modern rooms with average beds and excellent views." "Great shower." "Air conditioning and TV's are decent." "Great kitchenettes and minibars."

  • Bar and Beverages
    "Standard bar"

    Hotel bar closed. Bar across from. Great bar.

    "Standard bar."

  • Comfort
    "More comfort would be nice"

    Tiny sleeping area. Poor beds. Tiny room size.

    "Noise is as expected, as are the beds, although rooms are small and generally uncomfortable." "A/C is average, and bathrooms are large."

  • WiFi
    "Complaints about WiFi"

    Unreliable wi-fi connection. Horrible internet access in the room. Poor wi-fi network.

    "Wifi quality could be improved."