Hotel Gracery Shinjuku

Tokyo, Japan

88%
15.7 K reviews
Excellent for traveling with friends. Close to Shinjuku. Easily accessible by car and close to shopping areas. Awesome vibe.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Bathtub
    • Tea/coffee maker
    • Bathroom
    • Air conditioning (centrally regulated)
    • Internet Access
    • Shower
    • Fridge
    • Hairdryer
  • Facility
    • Elevators
    • WLAN access
    • Bar(s)
    • Public Internet Access
    • Laundry Service
    • Café
  • Food
    • Breakfast Buffet
    • Breakfast Served

Facilities

Guests have easy access to their storeys via the lift or stairs. Services and facilities at the hotel include a restaurant, a café, a bar and a laundry service. Wireless internet access in public areas allows travellers to stay connected. Those arriving in their own vehicles can leave them in the car park of the hotel.

Rooms

Rooms feature air conditioning and a bathroom. A double bed ensures a good night's sleep. Extra beds can be requested. Additional features include a fridge and a tea/coffee station. An ironing set is also available for guests' convenience. Little extras, including internet access, a telephone, a TV and WiFi, contribute to a great stay. Slippers are laid out in each of the rooms. The bathrooms are fitted with a shower and a bathtub. A hairdryer can also be found in each of the bathrooms. In the bathrooms, cosmetic products ensure additional comfort.

Sports/Entertainment

The terrace is a great place to while away the time.

Meals

Breakfast can be booked.

Ratings

  • Location
    94%
    "Great location"

    Hotel location is excellent. Hotel location is perfect. Location was superb.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Close to public transport and the train." "Easy car access but inadequate parking."

    Details
  • Vibe
    93%
    "Awesome vibe"

    Spacious reception area. Modern bath room. Modern fixtures.

    "Awesome vibe." "Modern Hotel." "Friendly atmosphere." "Pleasant entrance area." "Luxurious Hotel." "Stylish hotel." "Good for traveling with friends." "Suitable for solo travelers." "Awesome for families."

    Details
  • Cleanliness
    91%
    "Clean"

    Meticulous cleanliness. Rooms were comfortable and clean. Hotel is clean and comfortable.

    "Clean hotel facilities." "Clean rooms and bathrooms." "Dining area could have been cleaner."

    Details
  • Food
    90%
    "Delicious food"

    Excellent tuna. Buffet was also amazing. Amazing Wagyu beef.

    "Varied menu containing delicious food and snacks." "Average dining in a poorly cleaned and pricey restaurant." "Seafood and side dishes are delicious." "Tasty vegetables." "Good sushi."

    Details
  • Amenities
    87%
    "Great amenities"

    Facilities excellent. Spacious reception area. Beautiful garden.

    "Nice smoking area." "Updated facilities with a great terrace." "Great hotel grounds with a beautiful entrance area." "Elevator is ok." "Beautiful architecture."

    Details
  • Service
    84%
    "Fantastic service"

    Attentive front desk staff. Staff were amazing. Excellent room service.

    "Professional service, and great tour guides." "Great reception and laundry service." "Great concierge service." "Good shuttle service." "Great hotel security." "Recreation staff is nice." "Booking process is sufficient." "Room service could have been improved." "Good restaurant service."

    Details
  • Breakfast
    78%
    "Tasty breakfast"

    Sensational buffet breakfast. Delicious breakfast. Excellent breakfast buffet.

    "Tasty yet pricey breakfasts."

    Details
  • Value for money
    69%
    "Fairly good value for money"

    FREE WELCOME DRINK. Free spa. Expensive hotel breakfast.

    "Fairly good value for money." "Pricey breakfast and dining."

    Details
  • Room
    63%
    "Room is all right"

    Tiny double bed. Dirty mirror. Superb view from room.

    "Somewhat maintained, clean and modern rooms with beautiful views." "Small rooms and badly rated minibars." "Clean, large bathrooms." "Decent beds and A/C." "Guests didn't love the furnishing or kitchenettes." "Great shower."

    Details
  • Bar and Beverages
    51%
    "Standard bar"

    Lack of bar. Great Bar. Bar not open.

    "Standard bar."

  • Comfort
    38%
    "More comfort would be nice"

    Tiny sleeping area. Poor beds. Tiny room size.

    "Noise is as expected, as are the beds, although rooms are small and generally uncomfortable." "A/C is average, and bathrooms are large."

    Details
  • WiFi
    30%
    "Complaints about WiFi"

    Unreliable Wi-fi connection. Horrible internet access in the room. Bad wi-fi.

    "Wifi quality could be improved."

    Details
  • Pool
    23%
    "Pool should be renewed"

    No swimming pool. No pool.

    "Pool should be renewed."