Hotel Okura Macau
Macao (Macau), Macau
9.4 K reviews
Excellent for traveling with friends. Easily accessible by car and close to shopping areas. Great rooms and fantastic service. Great pool. Awesome vibe.Show reviews
- 24h Service
- Tea/coffee maker
- Internet Access
- Satellite/cable TV
- Air conditioning (centrally regulated)
- WLAN access
- Laundry Service
- Room Service
- Air conditioning
- Conference Room
- Breakfast Buffet
- Evening Buffet
- à la carte Dinner
- à la carte Lunch
- Breakfast Served
- Lunch Buffet
- Indoor Pool
- Steam bath
- Number of Pools
This large-scale complex is located in the Galaxy Macau resort, in Macau's Cotai Area. It lies within only 10 minutes' drive of the Macau Ferry Terminal and 5 minutes' drive of Macau International Airport.
Travellers can enjoy a pleasant stay in one of the 488 rooms. Services and facilities at the hotel include a restaurant, a dining area, a bar, room service, a laundry service and a conference room. Wireless internet access in public areas allows guests to stay connected. Those arriving in their own vehicles can leave them in the car park of the hotel.
Each of the rooms is appointed with air conditioning and a bathroom. A balcony is included as standard in most rooms, offering additional space for relaxation. A safe and a minibar are also available. The advantages of the rooms include a tea/coffee station. Internet access and a TV ensure optimal comfort. A hairdryer is provided in the bathrooms. The establishment offers family rooms, non-smoking rooms and smoking rooms.
A pool and an indoor pool are available to travellers. A range of options are available, including a gym, a sauna, a steam bath and massage treatments. Entertainment facilities include a casino.
The accommodation offers breakfast, lunch and dinner.
All major credit cards, including American Express, VISA, JCB and MasterCard, are accepted for payment.
"Great wellness & sports facilities"
Free massage. Pedicure available. Serene swimming pool and gym room.
"Great fitness area, sauna and wellness."Details
97%39 reviewstop-notch fitness area, thought 97%.
90%38 reviews90% loved the sauna.
Peaceful atmosphere. Excellent entry. Enjoyable holiday in this hotel.
"Awesome vibe." "Friendly atmosphere." "Luxurious Hotel." "Relatively modern hotel." "Pleasant entrance area." "Stylish hotel." "Good for traveling with friends." "Good for business people." "Great water park hotel."Details
97%841 reviews97% enjoyed the friendly atmosphere.
96%293 reviews96% thought the hotel was luxurious.
52%126 reviewsOnly 52% thought, the hotel was modern.
76%66 reviews76% enjoyed the lobby entrance.
98%38 reviews98% said it was a stylish hotel.
Baby-friendly environment. Excellent location. High class hotels in town.
"Great location." "Reasonably central, close to sightseeing and shopping." "Good car access, but so-so parking." "Near to public transport and the airport."Details
Accessibility by car
93%279 reviewsEasily accessible by car, said 93%.
90%221 reviews90% liked the proximity to shopping.
97%31 reviews97% liked the proximity to sightseeing.
Distance to Public Transport
80%15 reviewsNear to public transport, according to 80%.
Distance to Airport
100%11 reviewsGood access to the airport, said 100%.
50%8 reviewsParking was ok, according to 50%.
Distance to City Centre
63%6 reviewsAverage proximity to the city centre, said 63%.
Excellent facilities. Excellent entry. Great facility for family with kids.
"Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful." "Facilities in need of refurbishment." "Beautiful architecture." "Well-suited elevator." "Smoking area is ok."Details
87%891 reviews87% thought the building was wonderful.
76%66 reviews76% enjoyed the lobby entrance.
85%61 reviews85% found the grounds to be nice.
47%42 reviews53% thought the facilities needed updating.
96%22 reviews96% thought the architecture was beautiful.
91%9 reviews91% said the elevator was good.
57%5 reviewsOnly 57% thought it had an adequate smoking area.
"Good internet service"
The most extensive network. Free wi-fi.
"Good wifi quality." "Free internet."Details
76%19 reviews76% said the wifi quality was great.
100%17 reviews100% thought it was a great value.
Fantastic beach pool. Sky pool is excellent. Wonderful swimming pool area.
"Good pool, acceptably clean."Details
67%6 reviewsOnly 67% thought the pool was clean.
Fantastic counter staff. Excellent, nice staff. Room service is excellent.
"Friendly service with great management and waitstaff." "Reception is OK, housekeeping good and service professional." "Good shuttle service." "Room service is perfect." "Recreation staff is nice." "Smooth booking process." "Concierge service is average." "Hotel security is ok."Details
93%637 reviews93% found the staff to be very friendly.
86%514 reviews86% thought the service was very professional.
62%376 reviews62% said the reception staff was ok.
88%105 reviews88% were happy with the shuttle service.
74%80 reviewsHousekeeping was great, according to 74%.
84%30 reviewsManagement was excellent, said 84%.
85%16 reviews85% were happy with the room service.
100%10 reviews100% said the recreation staff was great.
73%10 reviews73% said the booking process went smoothly.
75%6 reviews75% found the restaurant service to be one of the best.
67%6 reviews67% said the concierge service was sufficient.
60%5 reviewsHotel security was average, thought 60%.
Hotel room is really amazing. Toilet is very nice and decorated. Bathroom is marvelous.
"Tidy rooms with excellent beds and good TV and furniture." "Great views from spacious but poorly maintained rooms with poor A/C." "Clean, large bathrooms." "Great shower." "Adequate balcony." "Kitchenettes and minibars are as expected."Details
88%823 reviews88% thought rooms were spacious.
87%631 reviews87% were happy with the bathroom.
92%543 reviews92% said rooms were clean.
71%272 reviews71% said the beds were comfortable.
96%204 reviews96% liked the big bathroom.
94%180 reviews94% thought the view was good.
29%51 reviews71% thought they were poorly maintained.
62%39 reviewsOnly 62% thought the furniture was functional.
70%39 reviews70% enjoyed the shower.
53%30 reviewsFor only 53%, the tv was ok.
26%26 reviewsAir conditioning was criticized by 74%.
76%21 reviews76% said the bathroom was clean.
50%16 reviewsOnly 50% found the balcony ok.
50%14 reviews50% thought the minibar was ok.
60%5 reviews60% thought the kitchenette was ok.
"So-so bar with mediocre drinks."Details
57%14 reviewsAlcoholic drinks were not bad, according to 57%.
"Breakfast is average"
Provided free breakfast buffet. Breakfast area too small. Breakfast selections was small.
"Decent and moderately priced breakfast."Details
57%12 reviewsBreakfast prices were ok, according to 57%.