Hotel Okura Macau
Macao (Macau), Macau
8.2 K reviews
Excellent for traveling with friends. Easily accessible by car and close to shopping areas. Great rooms and fantastic service. Great pool. Awesome vibe.Show reviews
- 24h Service
- Tea/coffee maker
- Internet Access
- Satellite/cable TV
- Air conditioning (centrally regulated)
- WLAN access
- Laundry Service
- Room Service
- Air conditioning
- Conference Room
- Breakfast Buffet
- Evening Buffet
- à la carte Dinner
- à la carte Lunch
- Breakfast Served
- Lunch Buffet
- Outdoor Pool(s)
- Indoor Pool
- Steam bath
- Number of Pools
This large-scale complex is located in the Galaxy Macau resort, in Macau's Cotai Area. It lies within only 10 minutes' drive of the Macau Ferry Terminal and 5 minutes' drive of Macau International Airport.
Travellers can enjoy a pleasant stay in one of the 488 rooms. Services and facilities at the hotel include a restaurant, a dining area, a bar, room service, a laundry service and a conference room. Wireless internet access in public areas allows guests to stay connected. Those arriving in their own vehicles can leave them in the car park of the hotel.
Each of the rooms is appointed with air conditioning and a bathroom. A balcony is included as standard in most rooms, offering additional space for relaxation. A safe and a minibar are also available. The advantages of the rooms include a tea/coffee station. Internet access and a TV ensure optimal comfort. A hairdryer is provided in the bathrooms. The establishment offers family rooms, non-smoking rooms and smoking rooms.
A pool and an indoor pool are available to travellers. A range of options are available, including a gym, a sauna, a steam bath and massage treatments. Entertainment facilities include a casino.
The accommodation offers breakfast, lunch and dinner.
All major credit cards, including American Express, VISA, JCB and MasterCard, are accepted for payment.
Baby-friendly environment. Excellent location. Including pool, gym, and restaurants.
"Great location with good access by car." "Near enough to the city centre, with great sightseeing, shopping, and dining." "Near to public transport and the airport."Details
Accessibility by car
94%212 reviewsEasily accessible by car, said 94%.
89%169 reviews89% liked the proximity to shopping.
100%29 reviews100% liked the proximity to sightseeing.
Distance to Airport
100%11 reviewsGood access to the airport, said 100%.
Restaurants & Bars
100%14 reviews100% enjoyed the restaurants & bars nearby.
Distance to Public Transport
85%13 reviewsNear to public transport, according to 85%.
Distance to City Centre
60%5 reviewsAverage proximity to the city centre, said 60%.
Peaceful atmosphere. Excellent entry. Toilet is very nice and decorated.
"Awesome vibe." "Friendly atmosphere." "Luxurious Hotel." "Hotel could use some updating." "Pleasant entrance area." "Stylish hotel." "Good for traveling with friends." "Good for business people." "Great water park hotel."Details
97%748 reviews97% enjoyed the friendly atmosphere.
96%241 reviews96% thought the hotel was luxurious.
44%102 reviews56% criticized the unstylish hotel.
74%60 reviews74% enjoyed the lobby entrance.
98%37 reviews98% said it was a stylish hotel.
"Great wellness & sports facilities"
Free massage. Serene swimming pool and gym room. Nice spa.
"Great fitness area, sauna and wellness."Details
93%36 reviewstop-notch fitness area, thought 93%.
93%35 reviews93% loved the sauna.
Excellent facilities. Excellent entry. Comfortable interior design.
"Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful." "Facilities in need of refurbishment." "Beautiful architecture." "Conventional kids facilities." "Well-suited elevator."Details
86%722 reviews86% thought the building was wonderful.
74%60 reviews74% enjoyed the lobby entrance.
80%54 reviews80% found the grounds to be nice.
42%32 reviews58% thought the facilities needed updating.
95%20 reviews95% thought the architecture was beautiful.
57%13 reviewsAcceptable kids facilties, thought 57%.
83%9 reviews83% said the elevator was good.
Fantastic counter staff. Excellent, nice staff. Room service is excellent.
"Well-managed, with professional, cheery service and thorough housekeeping." "Reception is all right." "Good shuttle service." "Room service is perfect." "Recreation staff is nice." "Smooth booking process." "Concierge service is average." "Hotel security is ok."Details
94%564 reviews94% found the staff to be very friendly.
88%456 reviews88% thought the service was very professional.
67%362 reviews67% said the reception staff was ok.
89%93 reviews89% were happy with the shuttle service.
71%72 reviewsHousekeeping was great, according to 71%.
77%26 reviewsManagement was excellent, said 77%.
88%15 reviews88% were happy with the room service.
100%8 reviews100% said the recreation staff was great.
78%9 reviews78% said the booking process went smoothly.
60%5 reviews60% said the concierge service was sufficient.
60%5 reviewsHotel security was average, thought 60%.
"Good internet service"
The most extensive network. Free Wi-Fi.
"Good wifi quality." "Free internet."Details
78%16 reviews78% said the wifi quality was great.
100%13 reviews100% thought it was a great value.
Toilet is very nice and decorated. Amazing suite room. Bathroom is marvelous.
"Spacious, clean rooms with great views." "Clean, large bathrooms." "Rooms are older and poorly maintained, but kitchenettes are OK." "Average balconies and furniture." "Great shower." "Minibars and TVs are okay."Details
88%692 reviews88% thought rooms were spacious.
89%568 reviews89% were happy with the bathroom.
94%472 reviews94% said rooms were clean.
97%178 reviews97% liked the big bathroom.
93%160 reviews93% thought the view was good.
27%41 reviewsFor 73%, the rooms looked old.
38%40 reviews62% thought they were poorly maintained.
70%35 reviews70% enjoyed the shower.
66%37 reviewsOnly 66% thought the furniture was functional.
33%25 reviewsAir conditioning was criticized by 67%.
58%26 reviewsFor only 58%, the tv was ok.
81%21 reviews81% said the bathroom was clean.
56%15 reviewsOnly 56% found the balcony ok.
58%12 reviews58% thought the minibar was ok.
61%7 reviews61% thought the kitchenette was ok.
Fantastic beach pool. Sky pool is excellent. Serene swimming pool and gym room.
"Breakfast is average"
No complimentary breakfast. Provided free breakfast buffet. Breakfast area too small.
"Decent and moderately priced breakfast."Details
65%14 reviewsBreakfast prices were ok, according to 65%.
"So-so bar with mediocre drinks."Details
57%14 reviewsAlcoholic drinks were not bad, according to 57%.