Hotel ibis Birmingham New Street Station

Birmingham, United Kingdom

8.4 K reviews
Good for traveling with friends. Close to Chinatown. Close to restaurants, bars and shopping areas.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Tea/coffee maker
    • Central Heating
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Minibar
  • Facility
    • 24-hour check-in
    • Elevators
    • WLAN access
    • Bar(s)
    • Room Service
    • Air conditioning
    • Conference Room
    • Shops
    • Public Internet Access
21 Ladywell Walk Arcadian Centre Birmingham B5 4ST
1.9 mi to downtown


This hotel is easily accessible from the M1, M6 and M42 motorways and is located some 150 m from the Chinatown area, just 600 m away from New Street railway station and the Bullring shopping centre. Guests will find the city centre about 3 km from the property, and it is around 10 km to Cadbury World and roughly 25 km to the Black Country Living Museum. Coventry is approximately 60 km and it is around 25 km to Birmingham Airport.


Guests can feel at home in one of the 159 rooms. In the air-conditioned hotel, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Most of the storeys can be reached by lift. Services and facilities at the hotel include a dining area, a breakfast room, a bar, room service and a conference room. Wireless internet access in public areas allows guests to stay connected. The accommodation offers various facilities for guests with disabilities. Shopping facilities are also available. Those arriving in their own vehicles can leave them in the car park of the establishment.


Each of the rooms is appointed with air conditioning, central heating and a bathroom. A double bed ensures a good night's sleep. A safe, a minibar and a desk are also available. The advantages of the rooms include a tea/coffee station. Internet access, a telephone, a TV and WiFi add to the comfort of the holiday. Amenities in the bathrooms include a shower. A hairdryer is also available. The hotel offers family rooms and non-smoking rooms.


The following credit cards are accepted at the accommodation: American Express, VISA and MasterCard.


  • Wellness Area
    "Great wellness & sports facilities"

    Nearby leisure facility. Loved the table football. Football table in the bar area was a nice touch.

    "Awesome wellness and fitness areas."

  • Service
    "Fantastic service"

    Manager was a delight. Wonderful, helpful staff. Superb happy helpful reception staff.

    "Friendly service, good housekeeping, and decent management." "Reception, bar and restaurant service very professional." "Hotel security is ok." "Room service could have been improved." "Recreation staff is nice."

  • Location
    "Great location"

    Car parking excellent. Location was superb. Wonderful view of the Chinese Quarter.

    "Great location." "Central location with great sightseeing, dining out and shopping." "So-so car access and parking." "Close to public transport and the train." "Parking should be cheaper."

  • WiFi
    "Good internet service"

    Internet access flawless. Wi-fi was available. Loved the free internet.

    "Good wifi quality." "Free internet."

  • Breakfast
    "Tasty breakfast"

    Breakfast was delicious. Breakfast at the hotel was superb. Breakfasts were superb.

    "Tasty yet pricey breakfasts."

  • Value for money
    "Fairly good value for money"

    Sausages were cheap & nasty. Night charge was a mistake. Excellent value for money in the centre of Birmingham.

    "Fairly good value for money." "High priced breakfast." "Free internet." "Normally priced food." "Beverages could be cheaper."

  • Room
    "Room is all right"

    Bedroom was a bit shabby and smelly. Carpet looked very dirty. Worst night sleep.

    "Tidy rooms with excellent beds." "Small rooms with poor furniture, A/C, and TV's." "Small but relatively clean bathrooms." "Shower can be a problem." "No view and poor quality kitchenette."

  • Comfort
    "More comfort would be nice"

    Worst nights sleep. AC is a joke. Dirty pillow case and noise.

    "Small rooms with comfort and noise issues." "Lovely beds, but substandard room maintenance with poor A/C."