Hotel ibis London Excel Docklands

London, United Kingdom

8.9 K reviews
Very good for traveling with friends. Close to London City Airport. Located near shopping areas and has easy access to public transportation. Fantastic service. Awesome vibe.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Tea/coffee maker
    • Central Heating
    • Radio
    • Bathroom
    • Internet Access
    • Shower
    • Hairdryer
    • Air conditioning (centrally regulated)
  • Facility
    • WLAN access
    • Bar(s)
    • Public Internet Access
  • Food
    • Breakfast Served
9 Western Gateway Royal Victoria Dock London E16 1AB


Guest accommodation comprises 278 rooms. Services and facilities at the hotel include a restaurant, a dining area and a bar. Wireless internet access is available to guests in the public areas. Those arriving in their own vehicles can leave them in the car park of the hotel.


The accommodation features rooms with air conditioning, central heating and a bathroom. A double bed ensures a good night's sleep. Guests will also find a tea/coffee station included as standard. Internet access, a telephone, a TV, a radio and WiFi add to the comfort of the holiday. Amenities in the bathrooms include a shower. A hairdryer can also be found in each of the bathrooms. The establishment offers family rooms and non-smoking rooms.


Breakfast can be booked.


The following credit cards are accepted at the hotel: VISA, Diners Club and MasterCard.


  • Location
    "Great location"

    Location is fantastic. Perfect location for amenities. Location of hotel was perfect.

    "Great location." "Near public transport, airport, and train station." "Great sightseeing, restaurants and shopping nearby." "Decent, but pricey, parking." "City centre is hard to reach." "Good accessibility by car." "Close to business sites."

  • WiFi
    "Good internet service"

    Excellent Wi-Fi. WI-FI in the hotel worked very well. Reliable internet connection.

    "Good wifi quality." "Free internet."

  • Vibe
    "Awesome vibe"

    I love the atmosphere. Good, homely and friendly hotel. Bathrooms were fantastic and modern.

    "Awesome vibe." "Modern Hotel." "Friendly atmosphere." "Stylish hotel." "Entrance area is ok." "Hotel is fairly plain." "Good for traveling with friends." "Suitable for solo travelers." "Good for business people."

  • Service
    "Fantastic service"

    Staff were superb and extremely professional. Everything was perfect and organised. Front desk staff were amazing.

    "Professional, friendly service, and great reception and management." "Fine restaurant service but inadequate housekeeping." "Pool bar needs better service." "Booking process is sufficient." "Room service could have been improved." "Hotel security can be an issue."

  • Cleanliness

    Vacuumed around the bed. Beautifully prepared, spotlessly clean room. Rooms and bathrooms clean and spotless.

    "Clean hotel facilities." "Clean rooms." "The bathrooms and dining area need some cleaning."

  • Room
    "Room is all right"

    Strange horrible musty carpet. Towels were thread bare and stained. Carpet in room looked dirty.

    "Rooms are so-so, but with maintenance problems, small sizes, and poor furniture." "Tidy, modern rooms with great beds and excellent views." "Shower was ok." "Guests complained about kitchenettes, minibars, TV's, and A/C." "Small rooms and poorly cleaned bathrooms."

  • Breakfast
    "Breakfast is average"

    Dirty plates and coffee cups. Eggs and mushrooms were awful. Breakfast was superb.

    "Breakfast is decent but expensive."