Ibis London City

London, United Kingdom

11.9 K reviews
Very good for traveling with friends. Close to Aldgate East. Located near shopping areas and has easy access to public transportation. Fantastic service. Awesome vibe.
Show reviews
  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Bathtub
    • Tea/coffee maker
    • Radio
    • Bathroom
    • Wheelchair access
    • Internet Access
    • Shower
    • Hairdryer
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • WLAN access
    • Bar(s)
    • Laundry Service
    • Hotel Room Safe
    • Public Internet Access
  • Food
    • Half Board
    • Breakfast Served
5 Commercial Street E1 6BF London


Travellers can feel at home in one of the 348 rooms. Services and facilities at the hotel include a restaurant and a dining area. Wireless internet access in public areas allows guests to stay connected.


Each of the rooms is appointed with a bathroom. All rooms feature a desk, a tea/coffee station and WiFi. The bathroom offers convenient facilities including a shower. A hairdryer is also available. The hotel offers family rooms and non-smoking rooms.


Breakfast can be booked.


  • Location
    "Great location"

    Atmosphere and location faultless. Location is amazing all good. Location of Hotel is excellent.

    "Great location." "Close to public transport and the train." "Near city centre with great sightseeing and nearby restaurants." "Accessible by car, but parking is a hassle."

  • Service
    "Fantastic service"

    Apologized for the clerk. Wonderfully welcoming and helpful staff. Bar staff was also friendly and it was pleasure.

    "Efficient, friendly service with a nice reception." "Average bar service and housekeeping." "Room service could have been improved." "Booking process should be better organized."

  • Vibe
    "Awesome vibe"

    Hotel lobby was well equipped and tastefully decorated. Clean and well-appointed bedroom. Modern, Stylish boutique hotel.

    "Awesome vibe." "Modern Hotel." "Friendly atmosphere." "Pleasant entrance area." "Stylish hotel." "Hotel is fairly plain." "Good for traveling with friends." "Good for business people."

  • Breakfast
    "Tasty breakfast"

    Morning breakfast was excellent. Breakfast was delicious and one of the best. Excellent breakfast choice.

    "Tasty yet pricey breakfasts."

  • WiFi
    "Good internet service"

    Internet service is excellent. Wireless worked well. Great internet speed.

    "Good wifi quality." "Free internet."

  • Amenities
    "Ordinary amenities"

    Hotel lobby was well equipped and tastefully decorated. Spacious lobby area. Contemporary decoration of entrance hall.

    "Unimpressive grounds and mediocre building." "New facilities with a great entrance area." "Beautiful architecture." "Handicap accessible facilities can be a problem."

  • Room
    "Room is all right"

    Pillows were superb. One of the towels in the bathroom was quite badly stained. Dirty bed sheets.

    "Rooms are so-so, but with maintenance problems, small sizes, and poor furniture." "Tidy, modern rooms with decent views and great beds." "Small but relatively clean bathrooms." "Shower was ok." "Complaints about minibars and kitchenettes."

  • Wellness Area
    "Wellness & sports facilities could be improved"

    Lack of any gym or fitness facilities. No gym. No disabled toilet with changing facilities.

    "Poorly reviewed fitness area."