Ibis Santiago Manquehue Norte

Santiago de Chile, Chile

7.7 K reviews
Good business hotel. Fantastic service. Great location.
Show reviews
  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Bathroom
    • Safe
    • Air conditioning (centrally regulated)
    • Lounge
    • Internet Access
    • Shower
    • Hairdryer
  • Facility
    • Hotel Room Safe
    • WLAN access
    • Public Internet Access
Calle O Connell 165 Comuna Las Condes 7550000 Santiago


Guest accommodation comprises 216 rooms. A dining area is among the facilities. Wireless internet access in public areas allows travellers to stay connected. Those arriving in their own vehicles can leave them in the car park of the hotel.


Each of the rooms is appointed with air conditioning. There is also a safe. Little extras, including internet access, a telephone, a TV and WiFi, contribute to a great stay. The establishment offers family rooms and non-smoking rooms.


  • Location
    "Great location"

    Malls in the vicinity. Close to the mall and train station. So close to a metro station.

    "Good location, close to public transport." "Pricey, inconvenient parking." "Reasonably central, close to sightseeing and shopping." "Reasonably accessible by car."

  • Service
    "Fantastic service"

    Staff were excellent. Nice, congratulations for the barman. Team from the hotel is excellent.

    "Generally good service, though professionalism is only so-so." "Reception should be more attentive." "Housekeeping and management are lacking." "Old, neglected rooms with uncomfortable beds, yet lovely views." "Room service could have been improved." "Booking process is sufficient."

  • Breakfast
    "Breakfast is average"

    Nice breakfast and staff. Unimpressive breakfast. Website and breakfast was included.

    "Breakfast is decent but expensive."

  • WiFi
    "Complaints about WiFi"

    Some issues with the internet and cleaning.

    "Wifi quality could be improved."

  • Food
    "Food could be better"

    First dish wasn't tasty. Sugary drinks and yogurt. Had to pay the restaurant.

    "Guests complain about the dining, with a poor menu and high prices." "Complaints about restaurant cleanliness, sides, and desserts." "Snacks are ok." "Bad pasta."

  • Room
    "Room needs to be improved"

    Main sink in the bathroom did not drain properly. Remote control was broken. Broken lamp shades.

    "Fantastic views, but less well rated beds, room size, and cleanliness." "Small rooms and poorly cleaned bathrooms." "Poorly-maintained rooms with subpar TVs." "Despite the decent kitchenettes, the A/C, minibars, and furniture are all subpar." "Shower can be a problem."

  • Comfort
    "More comfort would be nice"

    Noisy air circulation. Very small soap. Corridor was very noisy.

    "Rooms with complaints about size, comfort, and A/C." "Rooms are small and noisy, with subpar beds."

  • Pool
    "Pool should be renewed"

    "Pool should be renewed."