Ibis Singapore on Bencoolen

Singapore, Singapore

17.9 K reviews
Very good hotel for solo travelers. Close to MRT. Located near shopping areas and has easy access to public transportation. Fantastic service.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Bathroom
    • Safe
    • Wheelchair access
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Tea/coffee maker
    • Fridge
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Laundry Facilities
    • Elevators
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Café
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • à la carte Dinner
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
170 Bencoolen Street 189657 Singapore
0.7 mi to downtown


This hotel is located on Bencoolen Street, in the heart of the business and cultural district of Singapore. The street is home to several eateries, as well as landmarks including Sim Lim Square, the Albert Complex and the Bencoolen Mosque. Also within a 5-to-10-minute walk of the hotel are the Temple of Mercy, the Sri Krishnan Hindu Temple, the Church of St. Peter and St. Paul, Bugis Junction shopping venues, Bugis Village and the Bugis MRT station. Just a 15-to-20-minute walk away, guests will find the Singapore Art Museum, the National Museum of Singapore, Little India, Arab Street and the Sultan Mosque. Orchard Road is a 10-minute drive away, and it is 3 km to Suntec City Mall & Convention Centre. Singapore Changi Airport is a mere 20-minute drive away.


The hotel was built in 2009. Guests are welcomed at the accommodation, which has a total of 538 rooms. A lobby and a reception are available to travellers. The upper floors of the establishment can be accessed by lift. Amenities include a currency exchange service. Wireless internet access is available to guests in the public areas. Among the culinary options available at the hotel are a restaurant, a dining area, a café and a bar. Those arriving in their own vehicles can leave them in the car park of the accommodation for a fee. Facilities include a laundry service.


Each of the rooms is appointed with air conditioning and a bathroom. The rooms have a double bed or a queen-size bed. A safe and a desk are also available. Additional features include a fridge, a mini fridge and a tea/coffee station. Little extras, including internet access, a telephone, a TV and WiFi, contribute to a great stay. Some of the rooms are adapted for wheelchair users. Amenities in the bathrooms include a shower. A hairdryer can also be found in each of the bathrooms. Bathrooms with wheelchair access can also be booked. The establishment offers family rooms and non-smoking rooms.


Travellers can choose from a range of snacks and meals including breakfast, lunch or dinner. The hotel also offers snacks.


The following credit cards are accepted at the accommodation: American Express, VISA, Diners Club and MasterCard.


  • Location
    "Great location"

    Hotel location is superb. Position to everything is fantastic. Location and service are superb.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Near public transport, airport, and train station." "Excellent parking and car access."

  • Service
    "Fantastic service"

    Exceeded my expectations in customer service. Check in and check out were effortless. The jewel was your restaurant manager.

    "Great housekeeping, friendly service, and decent barkeepers." "High quality, professional service from wait staff, reception, and management." "Room service could have been improved." "Standard laundry service." "Smooth booking process." "Great hotel security." "Concierge service is average." "Recreation staff is nice." "Shuttle service is ok."

  • Cleanliness

    Everything was spotless. Beds fantastic / very clean. Excellent good sized clean rooms.

    "Tidy rooms and acceptably clean dining area." "Clean hotel facilities."

  • Breakfast
    "Tasty breakfast"

    Scrambled eggs and bacon all done to perfection. Breakfast is delicious and abundant. Food at breakfast was outstanding.

    "Tasty yet pricey breakfasts."

  • Food
    "Delicious food"

    Scrambled eggs and bacon all done to perfection. Meals at the restaurant were reasonably priced and delicious. Mango cookies was delicious.

    "Great dining, menu, and snacks, at affordable prices." "Great seafood, side dishes, and desserts." "Average vegetarian & vegan dishes." "Tasteless vegetables." "Dining area is relatively clean." "Good pork dishes." "Delicious beef dishes & steak."

  • WiFi
    "Regular internet service"

    Free local phone/internet. Handy phone with 4G connection. Wifi signal is poor.

    "Average wifi quality."

  • Room
    "Room is all right"

    Mobile phone was the best experience. Towels was a delight. Hair dryer is broken down n dusty.

    "Decent, clean rooms with great beds and awesome views." "Poor maintenance and small rooms and bathrooms." "Poor quality TV's, furniture, and kitchenettes." "Shower can be a problem."