Keio Plaza Hotel Tokyo

Tokyo, Japan

9.8 K reviews
Excellent for traveling with friends. Close to Shinjuku. Great location.
Show reviews
  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Radio
    • Bathroom
    • Safe
    • Wheelchair access
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Fridge
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Shops
    • Hairdresser
    • Café
    • Medical Assistance
    • Newspaper stand
    • WLAN access
    • Bar(s)
    • Room Service
    • Air conditioning
    • Conference Room
    • Small supermarket
2-2-1 Nishi-Shinjuku Shinjuku-Ku Tokio 160-8330
0 ft to downtown


The hotel is located in the centre of the dynamic business, entertainment and shopping area of Shinjuku. It stands next to the imposing Tokyo Metropolitan Government Buildings and their observation platforms, which offer some of Tokyo's finest panoramas. A variety of department stores are a 5-minute walk away, as is Shinjuku Station, Tokyo's busiest rail hub.


This hotel was built in 1971. Travellers can feel at home in one of the 1441 rooms. Most storeys are accessible by lift. Amenities include a safe. Wireless internet access in public areas allows guests to stay connected. Among the culinary options available at the establishment are a restaurant, a dining area, a café and a bar. Various shops are available, including a supermarket. Additional facilities at the accommodation include a newspaper stand. Those arriving in their own vehicles can leave them in the car park of the hotel. Available services and facilities include medical assistance, translation services, room service, a laundry service and a hairdresser. In addition, a shuttle service is offered.


Each of the rooms is appointed with air conditioning, a kitchen and a bathroom. A double bed ensures a good night's sleep. A safe and a minibar are also available. Additional features include a fridge, a mini fridge and a tea/coffee station. Other features include internet access, a telephone, a TV, a radio and WiFi (no extra charge). Travellers will also find slippers in their rooms. Rooms suitable for wheelchair access are bookable. The bathrooms have a shower and a bathtub. A hairdryer and bathrobes are provided for everyday use. The establishment offers non-smoking rooms.


The accommodation features an outdoor pool and a children's pool. The terrace is a great place to while away the time. Leisure options at the hotel include a gym and a spa. For a fee, a beauty salon and massage treatments are also available.


It is possible to order breakfast.


The following credit cards are accepted at the establishment: American Express, VISA, Diners Club, JCB and MasterCard.


  • Location
    "Great location"

    Close to shinjuku train station. 10 min walk to Shinjuku station. Location is superb.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Near public transport, airport, and train station." "Excellent parking and car access."

  • Food
    "Delicious food"

    Delicious chocolate cake. Excellent dinner. Amazing food selections.

    "Generally pleasant dining experience with a varied menu and good snacks." "Food is pricey, and side dishes are average." "Great desserts and beef dishes." "Good sushi."

  • Service
    "Fantastic service"

    Superb staff. Exellent staffs. Excellent customer service.

    "Friendly and professional service with lovely management and decent housekeeping." "Reception is alright, but restaurant service is disappointing." "Good shuttle service." "Booking process is sufficient." "Room service is perfect." "Concierge service is average." "Recreation staff is nice."

  • Breakfast
    "Tasty breakfast"

    Excellent Buffet breakfast. Amazing brekfast. Great buffet breakfasts.

    "Tasty yet pricey breakfasts."

  • Room
    "Great room"

    Quiet AC unit. Amazing toiletries. Fantastic views from our room.

    "Rooms are big and clean with excellent views, but lacking in maintenance." "Bathrooms clean enough and adequately sized." "Furniture and beds are acceptable." "Old rooms, with unsatisfactory minibars. air conditioning and TV's." "Shower can be a problem."

  • Amenities
    "Ordinary amenities"

    Fantastic roof top. Modern facility. Executive lounge for free.

    "Mediocre building with old facilities." "Great hotel grounds with a beautiful entrance area." "Elevator in need of updating." "Unspectacular architecture." "Adequate meeting & event facilities." "Smoking area is not nice."

  • Vibe
    "Decent vibe"

    Modern facility. High class feel of the hotel. Newer flat panel TV.

    "OK vibe and a friendly atmosphere." "Hotel could use some updating." "Pleasant entrance area." "Luxurious Hotel." "Stylish hotel." "Good for traveling with friends."

  • WiFi
    "Complaints about WiFi"

    Poor internet. TERRIBLE WiFi coverage. Horrible wifi connections.

    "Wifi quality could be improved." "Free internet."

  • Wellness Area
    "Wellness & sports facilities could be improved"

    Gym is small. No SPA zone. No sauna facility.

    "Poorly reviewed fitness area."