Keio Plaza Hotel Tokyo
9.8 K reviews
Excellent for traveling with friends. Close to Shinjuku. Great location.Show reviews
- 24h Service
- Double Bed
- Wheelchair access
- Internet Access
- Direct dial telephone
- Tea/coffee maker
- Satellite/cable TV
- Air conditioning (centrally regulated)
- Restaurant(s) with air conditioning
- Laundry Service
- Medical Assistance
- Newspaper stand
- WLAN access
- Room Service
- Air conditioning
- Conference Room
- Small supermarket
The hotel is located in the centre of the dynamic business, entertainment and shopping area of Shinjuku. It stands next to the imposing Tokyo Metropolitan Government Buildings and their observation platforms, which offer some of Tokyo's finest panoramas. A variety of department stores are a 5-minute walk away, as is Shinjuku Station, Tokyo's busiest rail hub.
This hotel was built in 1971. Travellers can feel at home in one of the 1441 rooms. Most storeys are accessible by lift. Amenities include a safe. Wireless internet access in public areas allows guests to stay connected. Among the culinary options available at the establishment are a restaurant, a dining area, a café and a bar. Various shops are available, including a supermarket. Additional facilities at the accommodation include a newspaper stand. Those arriving in their own vehicles can leave them in the car park of the hotel. Available services and facilities include medical assistance, translation services, room service, a laundry service and a hairdresser. In addition, a shuttle service is offered.
Each of the rooms is appointed with air conditioning, a kitchen and a bathroom. A double bed ensures a good night's sleep. A safe and a minibar are also available. Additional features include a fridge, a mini fridge and a tea/coffee station. Other features include internet access, a telephone, a TV, a radio and WiFi (no extra charge). Travellers will also find slippers in their rooms. Rooms suitable for wheelchair access are bookable. The bathrooms have a shower and a bathtub. A hairdryer and bathrobes are provided for everyday use. The establishment offers non-smoking rooms.
The accommodation features an outdoor pool and a children's pool. The terrace is a great place to while away the time. Leisure options at the hotel include a gym and a spa. For a fee, a beauty salon and massage treatments are also available.
It is possible to order breakfast.
The following credit cards are accepted at the establishment: American Express, VISA, Diners Club, JCB and MasterCard.
Close to shinjuku train station. 10 min walk to Shinjuku station. Location is superb.
"Great location." "Central location with great sightseeing, dining out and shopping." "Near public transport, airport, and train station." "Excellent parking and car access."Details
96%708 reviews96% liked the proximity to shopping.
Accessibility by car
98%668 reviewsEasily accessible by car, said 98%.
Distance to Public Transport
96%483 reviewsNear to public transport, according to 96%.
Distance to Train Station
89%326 reviews89% thought it was easy to get to the train station.
95%200 reviews95% liked the proximity to sightseeing.
Distance to Airport
99%148 reviewsGood access to the airport, said 99%.
Restaurants & Bars
98%116 reviews98% enjoyed the restaurants & bars nearby.
Distance to City Centre
93%29 reviewsCity centre within easy reach, said 93%.
84%16 reviewsGreat parking, according to 84%.
Delicious chocolate cake. Excellent dinner. Amazing food selections.
"Generally pleasant dining experience with a varied menu and good snacks." "Food is pricey, and side dishes are average." "Great desserts and beef dishes." "Good sushi."Details
76%59 reviews76% loved the menu selection.
Desserts & Fruits
74%29 reviewsYummy desserts, said 74%.
33%35 reviewsThe price was too high for 67%.
90%24 reviews90% loved the dining experience.
64%11 reviewsSide dishes were satisfying, according to only 64%.
88%25 reviews88% enjoyed the snacks that were offered.
88%9 reviews88% loved the sushi selection.
90%6 reviewsBeef and steak dishes were excellent, according to 90%.
Superb staff. Exellent staffs. Excellent customer service.
"Friendly and professional service with lovely management and decent housekeeping." "Reception is alright, but restaurant service is disappointing." "Good shuttle service." "Booking process is sufficient." "Room service is perfect." "Concierge service is average." "Recreation staff is nice."Details
89%727 reviews89% found the staff to be very friendly.
83%367 reviews83% thought the service was very professional.
58%346 reviews58% said the reception staff was ok.
93%162 reviews93% were happy with the shuttle service.
63%77 reviewsHousekeeping was ok, according to 63%.
56%29 reviewsOnly 56% were satisfied with the booking process.
70%19 reviews70% were happy with the room service.
54%20 reviews54% said the concierge service was sufficient.
76%11 reviewsManagement was excellent, said 76%.
38%6 reviews62% complained about the restaurant service.
100%5 reviews100% said the recreation staff was great.
Excellent Buffet breakfast. Amazing brekfast. Great buffet breakfasts.
"Tasty yet pricey breakfasts."Details
38%46 reviews62% said the breakfast was too expensive.
Quiet AC unit. Amazing toiletries. Fantastic views from our room.
"Rooms are big and clean with excellent views, but lacking in maintenance." "Bathrooms clean enough and adequately sized." "Furniture and beds are acceptable." "Old rooms, with unsatisfactory minibars. air conditioning and TV's." "Shower can be a problem."Details
74%1.2 K reviews74% thought rooms were spacious.
80%438 reviews80% said rooms were clean.
54%360 reviewsFor only 54%, the bathroom was ok.
53%352 reviewsBeds were acceptable for 53%.
95%346 reviews95% thought the view was good.
25%200 reviewsFor 75%, the rooms looked old.
43%121 reviews57% thought they were poorly maintained.
53%77 reviewsOnly 53% thought the furniture was functional.
54%85 reviews54% thought the bathroom was big enough.
51%47 reviewsCleanliness of the bathroom was average, said 51%.
40%44 reviewsAir conditioning was criticized by 60%.
33%27 reviews67% had problems with the shower.
36%14 reviews64% thought the tv was sub-standard.
20%8 reviews80% were disappointed with the minibar.
Fantastic roof top. Modern facility. Executive lounge for free.
"Mediocre building with old facilities." "Great hotel grounds with a beautiful entrance area." "Elevator in need of updating." "Unspectacular architecture." "Adequate meeting & event facilities." "Smoking area is not nice."Details
66%744 reviews66% thought the building was acceptable.
74%170 reviews74% enjoyed the lobby entrance.
14%127 reviews86% thought the facilities needed updating.
27%50 reviews73% complained about the elevator.
87%32 reviews87% found the grounds to be nice.
58%21 reviews58% said the architecture was not spectacular.
Meeting & Event Facilities
65%9 reviewsSufficient business facilities, according to 65%.
14%5 reviews86% didn't like the smoking area.
Modern facility. High class feel of the hotel. Newer flat panel TV.
"OK vibe and a friendly atmosphere." "Hotel could use some updating." "Pleasant entrance area." "Luxurious Hotel." "Stylish hotel." "Good for traveling with friends."Details
23%397 reviews77% criticized the unstylish hotel.
84%303 reviews84% enjoyed the friendly atmosphere.
74%170 reviews74% enjoyed the lobby entrance.
92%142 reviews92% thought the hotel was luxurious.
79%47 reviews79% said it was a stylish hotel.
"Complaints about WiFi"
Poor internet. TERRIBLE WiFi coverage. Horrible wifi connections.
"Wifi quality could be improved." "Free internet."Details
27%76 reviews73% said the wifi quality was bad.
100%24 reviews100% thought it was a great value.
"Wellness & sports facilities could be improved"
Gym is small. No SPA zone. No sauna facility.
"Poorly reviewed fitness area."Details
26%28 reviews74% didn't like the fitness area.