Mandarin Orchard Singapore

Singapore, Singapore

10.8 K reviews
Very good family hotel. Close to MRT. Fantastic service. Great location.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Lounge
    • Fridge
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Hotel Room Safe
    • Restaurant(s) with non-smoking area
    • Shops
    • Café
    • Currency Exchange
    • Medical Assistance
    • WLAN access
    • Bar(s)
    • Room Service
    • Restaurant(s) with high-chairs
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • Breakfast Served
    • Breakfast Buffet
    • Lounge Chairs
    • Outdoor Pool(s)
    • Number of Pools
    • Massage
    • Squash
    • Steam bath
    • Sauna
    • Tennis
    • Beach Umbrellas
333 Orchard Road Singapore 238867


The hotel is located in the heart of Orchard Road, Singapore's premier shopping, entertainment and business district. It is within 5-10 minutes walk from shopping malls like Mandarin Shopping Arcade, Paragon, Takashimaya, Heren Shops, and Centrepoint, as well as some of the city's hottest nightspots, like Peranakan Place and Emerald Hill, which house several bars and restaurants. Within a 5-10 minute drive, guests will find the Singapore Art Museum, Singapore National Museum, Suntec City, The Esplanades Theatres on the Bay and Merlion Park. It is also easily accessible to the rest of Singapore via two Mass Rapid Transit (MRT) train stations - Orchard and Somerset.


The air-conditioned hotel comprises a total of 1050 rooms. Individual storeys are accessible via the lift or stairs. Services such as a safe and a currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows travellers to stay connected. Various gastronomic options are available, including a restaurant, a dining area, a café and a bar. Shopping facilities are also available. Those arriving in their own vehicles can leave them in the car park of the establishment for a fee. Additional services include medical assistance, room service and a laundry service.


The accommodation features rooms with air conditioning and a bathroom. The carpeted accommodation units feature a king-size bed. A safe and a minibar are also available. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for guests' convenience. Internet access, a telephone, a TV and WiFi add to the comfort of the holiday. A shower and a bathtub can be found in the bathrooms. A hairdryer can also be found in each of the bathrooms. The hotel offers family rooms, non-smoking rooms and smoking rooms.


The establishment features various options for cooling off on hot days, including a pool and an outdoor pool. Sun loungers and parasols are ideal for relaxation. Leisure options at the accommodation include a gym, a sauna and a steam bath. For a fee, tennis, squash and massage treatments are also available.


Breakfast can be booked.


The following credit cards are accepted at the hotel: American Express, VISA, Diners Club, JCB and MasterCard.


  • Location
    "Great location"

    Hotel location superb. Just beside Ngee Ann City. Excellent choice of restaurants.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Close to public transport and the train." "Convenient car access and well-priced parking."

  • Food
    "Delicious food"

    Delicious chocolate cake. Delicious buffet. EXCELLENT FOOD CHOICES.

    "Good menu, good food, desserts, fruits, and snacks." "Acceptably priced but badly cleaned restaurant, for a missable dining experience." "Good poultry dishes."

  • Service
    "Fantastic service"

    Superb hospitality service. Excellent bell service. House keeping excellent.

    "Friendly service overall, with especially great housekeeping and bar service." "Reception is alright, but restaurant service is disappointing." "Great laundry service and all-around professional staff." "Concierge service is average." "Room service is average." "Management is acceptable." "Booking process should be better organized." "Recreation staff is nice."

  • Breakfast
    "Tasty breakfast"

    Excellent buffet breakfast. Breakfast is delicious. Excellent breakfast spread.

    "Reasonably priced, tasty breakfasts."

  • Room
    "Room is all right"

    Family suite room exceeded our expectations. Excellent airconditioning. Old carpet.

    "Decently clean rooms with okay minibars." "Large but inadequately maintained rooms, great beds, and insufficient A/C." "Bathrooms are large but with substandard cleaning." "Outdated rooms with substandard TVs, kitchenettes and furnishings." "Shower can be a problem."

  • Value for money
    "Fairly good value for money"

    Free phone call. Not worth 5 star standard. Paid for 2 rooms.

    "Fairly good value for money." "Free internet." "Acceptable breakfast prices." "Normally priced food." "Beverages could be cheaper."

  • Amenities
    "Ordinary amenities"

    Excellent facility. Interior a bit old. Old building.

    "Outdated facilities and entrance area." "Elevator in need of updating." "Great hotel grounds and outdoor sports facilities." "Unspectacular architecture." "Conventional kids facilities." "Smoking area is ok."

  • WiFi
    "Regular internet service"

    Fast internet services. Good internet access. Good internet.

    "WiFi is good value." "Wifi quality could be improved."

  • Vibe
    "Vibe is not too good"

    Looks old style. Old carpet. Forgettable lobby bar.

    "Atmosphere is friendly but the vibe is low." "Hotel could use some updating." "Entrance area is not particularly attractive." "Luxurious Hotel." "Hotel is relatively stylish." "Awesome for families." "Good for business people." "Nice for romantic trips."

  • Pool
    "Pool should be renewed"

    Swimming pool area was lacking. One of the worst swimming pools. Swimming pool awful.

    "Pool should be renewed."