Mandarin Orchard Singapore

Singapore, Singapore

10.4 K reviews
Very good family hotel. Close to MRT. Fantastic service. Great location.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Lounge
    • Fridge
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Hotel Room Safe
    • Shops
    • Café
    • Medical Assistance
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Room Service
    • Restaurant(s) with high-chairs
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • Breakfast Served
    • Breakfast Buffet
    • Lounge Chairs
    • Outdoor Pool(s)
    • Number of Pools
    • Massage
    • Squash
    • Steam bath
    • Sauna
    • Tennis
    • Beach Umbrellas
333 Orchard Road Singapore 238867


The hotel is located in the heart of Orchard Road, Singapore's premier shopping, entertainment and business district. It is within 5-10 minutes walk from shopping malls like Mandarin Shopping Arcade, Paragon, Takashimaya, Heren Shops, and Centrepoint, as well as some of the city's hottest nightspots, like Peranakan Place and Emerald Hill, which house several bars and restaurants. Within a 5-10 minute drive, guests will find the Singapore Art Museum, Singapore National Museum, Suntec City, The Esplanades Theatres on the Bay and Merlion Park. It is also easily accessible to the rest of Singapore via two Mass Rapid Transit (MRT) train stations - Orchard and Somerset.


The air-conditioned hotel comprises a total of 1050 rooms. Individual storeys are accessible via the lift or stairs. Services such as a safe and a currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows travellers to stay connected. Various gastronomic options are available, including a restaurant, a dining area, a café and a bar. Shopping facilities are also available. Those arriving in their own vehicles can leave them in the car park of the establishment for a fee. Additional services include medical assistance, room service and a laundry service.


The accommodation features rooms with air conditioning and a bathroom. The carpeted accommodation units feature a king-size bed. A safe and a minibar are also available. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for guests' convenience. Internet access, a telephone, a TV and WiFi add to the comfort of the holiday. A shower and a bathtub can be found in the bathrooms. A hairdryer can also be found in each of the bathrooms. The hotel offers family rooms, non-smoking rooms and smoking rooms.


The establishment features various options for cooling off on hot days, including a pool and an outdoor pool. Sun loungers and parasols are ideal for relaxation. Leisure options at the accommodation include a gym, a sauna and a steam bath. For a fee, tennis, squash and massage treatments are also available.


Breakfast can be booked.


The following credit cards are accepted at the hotel: American Express, VISA, Diners Club, JCB and MasterCard.


  • Location
    "Great location"

    Hotel location superb. Just beside Ngee Ann City. Location is superb.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Convenient car access and well-priced parking." "Close to public transport and the train."

  • Food
    "Delicious food"

    Delicious chocolate cake. Buffet lunch excellent. Excellent food choices.

    "Great menu with excellent food, especially dessert." "Food is relatively good value, and side dishes are of average quality." "Poor dining experience with untidy dining area." "Good poultry dishes." "Fish & seafood is acceptable." "Awesome pasta."

  • Service
    "Fantastic service"

    Superb hospitality service. Fantastic staff. Excellent staff performance.

    "Friendly service, with good housekeeping, but restaurant service is not great." "Reception and management are fine." "Great, professional bar service." "Concierge service is average." "Room service is average." "Booking process is sufficient." "Recreation staff is ok."

  • Breakfast
    "Tasty breakfast"

    Excellent Buffet breakfast. Breakfast is delicious. Excellent breakfast spread.

    "Reasonably priced, tasty breakfasts."

  • Value for money
    "Fairly good value for money"

    Free phone call. Not worth 5 star standard. PAID FOR 2 ROOMS.

    "Fairly good value for money." "Acceptable breakfast prices." "Normally priced food." "Free internet." "Beverages could be cheaper."

  • Room
    "Room is all right"

    Excellent airconditioning. Carpet is old. Broken A/C.

    "Rooms are standard overall, but very spacious with comfortable beds." "Bathrooms are large but with substandard cleaning." "Rooms need updating with bad TV's and A/C." "Poorly maintained rooms with low quality furniture." "Shower can be a problem." "Good minibar."

  • WiFi
    "Regular internet service"

    Lots of USB. Free Wi-Fi. Free Wi Fi.

    "WiFi is good value." "Wifi quality could be improved."

  • Amenities
    "Ordinary amenities"

    Excellent facilities. Interior a bit old. Noisy lobby.

    "Okay buildings and entrance area." "Hotel grounds are pleasant, but facilities are outdated." "Elevator in need of updating." "Unspectacular architecture." "Adequate meeting & event facilities." "Kids facilities are inadequate." "Smoking area is not nice."

  • Vibe
    "Vibe is not too good"

    Looks old style. Carpet is old. Forgettable lobby bar.

    "Atmosphere is friendly but the vibe is low." "Hotel could use some updating." "Entrance area is ok." "Hotel is relatively stylish." "Awesome for families." "Good for business people." "Luxury hotel."

  • Pool
    "Pool should be renewed"

    Swimming pool area was lacking. One of the worst swimming pools. Swimming pool awful.

    "Pool should be renewed."