Mercure Cairo Le Sphinx Hotel

Cairo, Egypt

68%
1.2 K reviews
Fair Hotel. Easily accessible by car and good for sightseeing. Room needs to be improved. Vibe is not too good.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Fridge
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
  • Facility
    • Laundry Service
    • Playground
    • Hotel Room Safe
    • Restaurant(s) with non-smoking area
    • Shops
    • Hairdresser
    • Kids Club
    • Café
    • 24-hour check-in
    • Currency Exchange
    • Medical Assistance
    • Newspaper stand
    • WLAN access
    • Bar(s)
    • Room Service
    • Nightclub
    • Air conditioning
    • Conference Room
    • Small supermarket
    • Public Internet Access
    • Coatroom
  • Food
    • Evening Buffet
    • Breakfast Served
    • Breakfast Buffet
    • Half Board
    • Set menu lunch
    • Full Board
    Activities
    • Children's Pool
    • Lounge Chairs
    • Jacuzzi
    • Outdoor Pool(s)
    • Bocce
    • Number of Pools
    • Massage
    • Squash
    • Swimming Pool
    • Steam bath
    • Sauna
    • Beach Umbrellas
    • Pool bar
    • Children's Entertainment
    • Billiards/Snooker
    • Darts
1 Alexandria Desert Road P.O. Box 16 Pyramids 12556 Giza

Location

This modern luxury hotel is sited within large well-tended park grounds at the foot of the Pyramids and the Sphinx. The nearest public transport stop is about 1 km from the hotel, Cairo centre is about 7 km away and it is 35 km to the airport.

Facilities

The hotel was built in 1994. Guests are welcomed at the accommodation, which has a total of 276 rooms. In the air-conditioned establishment, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Amenities include a cloakroom, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. Among the culinary options available at the hotel are a restaurant, a dining area, a café and a bar. Various shops are available, including a supermarket. Children can have a great time playing in the playground. Additional facilities at the accommodation include a newspaper stand. Those arriving in their own vehicles can leave them in the car park of the establishment for a fee. Available services and facilities include a babysitting service, a childcare service, medical assistance, room service, a laundry service and a hairdresser.

Rooms

Each of the rooms is appointed with air conditioning, a kitchen and a bathroom. The basic features of most rooms include a balcony. A safe and a minibar are also available. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. Internet access, a telephone, a TV and WiFi add to the comfort of the holiday. The bathrooms are fitted with a shower and a bathtub. A hairdryer is also available. The hotel offers family rooms and non-smoking rooms.

Sports/Entertainment

The accommodation features an outdoor pool and a children's pool. Sun loungers and parasols are ideal for relaxation. The hot tub is the perfect place to relax. Travellers can enjoy a range of refreshing drinks at the poolside bar. Those wishing to enjoy sports whilst on holiday can enjoy bocce on-site. The establishment also offers sports enthusiasts a wide range of indoor activities, including a gym, billiards, darts and squash. The hotel offers a range of facilities in the wellness area. Options include a spa or, for an additional fee, a sauna, a steam bath and massage treatments. Leisure facilities include live music, a disco and a kids' club.

Meals

Catering options available at the accommodation include bed and breakfast and half board. Guests can choose to book options such as breakfast or dinner.

Ratings

  • Location
    79%
    "Great location"

    Close to sites. Amazing Hotel Taxi. Stunning view of the pyramids.

    "Great location somewhat accessible by car." "Good shopping and sightseeing." "City centre is hard to reach."

    Details
  • Breakfast
    60%
    "Breakfast is average"

    The breakfast buffet was well-stocked. Breakfest included. Breakfast Menu and location were good.

    "Breakfast is average."

  • Service
    57%
    "Service is adequate"

    Worst house keeping. Office staff was so unprofessional. Staff made us welcome.

    "Guests complain about reception and service professionalism." "Good enough management and very friendly staff." "Average wait staff and housekeeping." "Hotel security can be an issue." "Room service could have been improved."

    Details
  • Comfort
    46%
    "More comfort would be nice"

    Noisy, OK for one night. Air conditioner was not working properly. Conditioner was very loud and was not working.

    "Rooms of average size, but lacking in comfort, with noise issues and poor A/C."

    Details
  • Amenities
    46%
    "Amenities are not the best"

    Facilities are outdated. Meeting room a little shabby. Needs to clean carpet in hallway.

    "Subpar entrance area and older facilities, but wonderful grounds."

    Details
  • Wellness Area
    43%
    "Wellness & sports facilities could be improved"

    Gym was very small and isn't fully equipped.

    "Wellness & sports facilities could be improved." "Sauna is ok."

    Details
  • Room
    38%
    "Room needs to be improved"

    Hairs in the bathtub etc.. Carpet dirty and stained. Carpeting is dirty.

    "Poorly cleaned, old rooms and bathrooms, and insufficient A/C." "Lacking maintenance in rooms and poor TV's, minibars, and furniture." "Great balconies and views, okay-size rooms." "Shower can be a problem."

    Details
  • Cleanliness
    33%
    "Could use a good cleaning"

    Hairs in the bathtub etc.. Carpet dirty and stained. Carpeting is dirty.

    "Rooms, bathrooms and dining area all need more cleaning." "Hotel facilities could use a good clean."

    Details
  • Vibe
    33%
    "Vibe is not too good"

    Towels are so old. Not luxury as 5 stars hotel. Decor looks very old.

    "Atmosphere not particularly friendly, giving poor vibes." "Hotel could use some updating." "Entrance area is not particularly attractive." "Luxurious Hotel." "Stylish hotel."

    Details
  • WiFi
    26%
    "Complaints about WiFi"

    No signal. We could not get wifi at room or lobby. No WiFi in rooms.

    "Wifi quality could be improved."

    Details