Mercure Exeter Southgate Hotel

Exeter, United Kingdom

7.4 K reviews
Very good business hotel. Close to Exeter City. Close to the city center with easily acessible parking. Great pool.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Radio
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Minibar
    • Tea/coffee maker
    • Fridge
    • Carpeting
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Hotel Room Safe
    • WLAN access
    • Bar(s)
    • Room Service
    • Conference Room
    • Public Internet Access
  • Food
    • Breakfast Served
    • Jacuzzi
    • Indoor Pool
    • Number of Pools
    • Tanning Studio/Solarium
    • Heated Pool(s)
    • Sauna
Southernhay East EX1 1QF Exeter


Centrally located in the heart of Exeter, the hotel lies close to the famous St. Peter's Cathedral. Exeter's main railway station is only 500 m from the hotel and thanks to the convenient location (close to the A5), the hotel provides an ideal location from which to explore the south coast of Devon and Dartmoor.


The hotel was built in 1989. Guests are welcomed at the accommodation, which has a total of 154 rooms. Services and facilities at the hotel include a restaurant, a dining area, a bar, room service and a conference room. Wireless internet access is available to travellers. Those arriving in their own vehicles can leave them in the car park of the establishment.


The hotel features rooms with air conditioning and a bathroom. A minibar and a desk are also available. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for guests' convenience. Other features include internet access, a telephone, a TV, a radio and WiFi. A hairdryer is provided in the bathrooms. The accommodation offers family rooms and non-smoking rooms.


Guests can enjoy a varied leisure programme thanks to the range of sport and entertainment options available. The establishment features a pool and an indoor pool. A range of options are available, including a gym, a sauna and a solarium.


Bed and breakfast is bookable.


The following credit cards are accepted at the hotel: VISA and MasterCard.


  • Pool
    "Great pool"

    Swimming pool etc was fantastic. Jacuzzi and swimming pool were amazing. Swimming pool and sauna were excellent.

    "Clean pool area."

  • WiFi
    "Good internet service"

    Wireless network was very reliable. Wi-Fi was by far the fastest. Internet was extremely easy.

    "Good wifi quality." "Free internet."

  • Service
    "Fantastic service"

    Staff immaculate and friendly. Desk staff were apologetic and helpful. Room service impeccable.

    "Average wait staff and housekeeping, but very friendly." "Well-managed with a nice reception and professional service, particularly at the bar." "Room service is average."

  • Location
    "Great location"

    Location is superb. Parking arrangements were excellent. Perfect facilities and parking on site.

    "Great location." "Pricey, inconvenient parking." "Central location with great sightseeing, dining out and shopping."

  • Breakfast
    "Tasty breakfast"

    Delicious buffet breakfast. Breakfast was varied and delicious. Amazing breakfast -.

    "Tasty yet pricey breakfasts."

  • Room
    "Room is all right"

    Hotel rooms were fabulous. Equipment was old dirty and worn out. Mattress cover guarantee.

    "Decent beds and views, and clean enough rooms." "Badly maintained rooms with poor air conditioning, televisions, and furniture." "Great shower." "Rooms relatively new with decent minibars." "Bathrooms are large but with substandard cleaning."

  • Food
    "Food is all right"

    Prawn linguine for dinner which was scrumptious. Main course was poor value, tiny. Veggie sausages taste horrible.

    "Dining was alright with moderate prices and adequate menu." "Complaints about restaurant cleanliness, sides, and desserts." "Bad snacks." "Beef dishes & steaks are all right." "Pork dishes are not good." "Tasteless vegetables." "Bad poultry dishes." "No good fish & seafood." "Pasta is ok." "Poor vegetarian & vegan dishes."

  • Comfort

    Conditioning unit was excellent. Broken A/C. One pillowcase was ripped.

    "Reasonably comfortable rooms with a tolerable noise level and standard beds." "Large bathrooms, but inadequate A/C."

  • Value for money
    "Value for money could be better"

    Was charged 3 full days car parking. Main course was poor value, tiny. Room which was a waste of money.

    "Value for money could be better." "High priced breakfast." "Normally priced food." "Beverages could be cheaper." "Free internet."