Mercure Hotel Amsterdam City

Amsterdam, Netherlands

10.6 K reviews
Very good luxury hotel. Close to Amsterdam City. Great location.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Central Heating
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Fridge
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Foyer
    • WLAN access
    • Bar(s)
    • Room Service
    • Conference Room
    • Public Internet Access
    • Bicycle Hire
  • Food
    • Breakfast Served
    • Breakfast Buffet
    • Half Board
    • Set menu dinner
    • Sun terrace
    • Tanning Studio/Solarium
    • Squash
    • Cycling/Mountain Biking
    • Steam bath
    • Sauna
Joan Muyskenweg 10 1096 CJ Amsterdam
0 ft to downtown


This modern upmarket hotel lies in the south of the city, close to Amsterdam Arena and the A2 Utrecht-Amsterdam motorway. The hotel enjoys excellent links to the transport system meaning that the city centre with its world-famous canals may easily be reached in just a few minutes. Amsterdam-Schiphol airport may be reached by car in just 15 minutes.


The hotel was built in 1990. Guest accommodation comprises 368 rooms. A lobby and a reception are available to travellers. Most of the storeys can be reached by lift. Services and facilities at the hotel include a restaurant, a dining area, a bar, room service, a wake-up service, a conference room and a business centre. Wireless internet access is available to guests in the public areas. The establishment offers a number of facilities for guests with disabilities. Travellers can buy souvenirs at the gift shop. Those arriving in their own vehicles can leave them in the car park of the accommodation. Active guests can make use of the bicycle hire service to explore the surrounding area.


Each of the rooms is appointed with air conditioning and a bathroom. A safe, a minibar and a desk are also available. A fridge and a tea/coffee station ensure a comfortable stay. Other features include internet access, a telephone, a TV and WiFi. A shower and a bathtub can be found in the bathrooms. A hairdryer is also available. The hotel offers family rooms and non-smoking rooms.


The terrace is a great place to while away the time. Leisure options at the establishment include biking/mountain biking, a gym, squash, a sauna, steam bath and hammam, or for a fee, a solarium.


Half board is bookable. Guests can choose to book options such as breakfast or dinner.


Major credit cards are accepted as payment at the accommodation.


  • Service
    "Fantastic service"

    Lunch and dinner service was superb. Fabulous, wonderful friendly staff. Daily cleaning was exceptional.

    "Efficient, friendly service with a nice reception." "Average bar service and housekeeping." "Decent waitstaff and management." "Room service could have been improved." "Booking process should be better organized." "Recreation staff could be nicer." "Hotel security can be an issue."

  • Breakfast
    "Tasty breakfast"

    Excellence for breakfast and dinner. Breakfast menu are superb. Breakfast to the room were superb.

    "Tasty yet pricey breakfasts."

  • WiFi
    "Good internet service"

    Excellent wi-fi signal. Wi-fi free. Free access to computer.

    "Fast and cheap WiFi." "Average wifi quality."

  • Location
    "Great location"

    Metro system was fantastic. Transport links were brilliant. Public transport excellent.

    "Great location." "Near to public transport and the airport." "City centre is hard to reach." "Accessible by car, but parking is costly." "Great sightseeing, restaurants and shopping nearby."

  • Cleanliness

    Immaculately clean, comfortable bedding. Lobby was very pristine. Rooms are gorgeous and cleaned.

    "Clean hotel facilities." "Bathrooms, dining area untidy; rooms relatively untidy." "Wellness & sports facilities could use better cleaning."

  • Room
    "Room is all right"

    Immaculately clean, comfortable bedding. Mould in the fridge. Bed sheet was so dirty.

    "Rooms are okay but insufficiently maintained." "Awesome balconies and views, and comfortable beds." "Mediocre sized, poorly cleaned bathrooms." "Substandard furniture, A/C, TV's and kitchenettes." "Rooms relatively new with decent minibars." "Shower can be a problem."

  • Value for money
    "Value for money could be better"

    Diner expensive and disappointing. Unpleasant experience with payment. Terrible value.

    "Value for money could be better." "Pricey breakfast and dining." "Beverages could be cheaper." "Free internet."