Mercure Manchester Piccadilly Hotel

Manchester, United Kingdom

7.6 K reviews
Good for traveling with friends. Close to Chinatown. Located near shopping areas with easy access to parking. Fantastic service.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Radio
    • Bathroom
    • Heating (individually regulated)
    • Safe
    • Wheelchair access
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Bathtub
    • Tea/coffee maker
    • Lounge
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Laundry Service
    • Hotel Room Safe
    • 24-hour check-in
    • WLAN access
    • Bar(s)
    • Room Service
    • Conference Room
    • Public Internet Access
  • Food
    • Special Diet
    • Breakfast Served
    • Breakfast Buffet
    • Half Board
    • Set menu lunch
    • Continental Breakfast
    • Set menu dinner
Portland Street Manchester M1 4PH


Overlooking Piccadilly Gardens in central Manchester in north-west England, near the moors of Lancashire, the city hotel is just 800 m from Manchester Piccadilly railway station and 50 m from Piccadilly Gardens’ bus station and the Metrolink tram stop. Manchester Arndale shopping centre is just 500 m from the city hotel, Manchester United FC is 6.2 km away and the opera house is around 1.4 km away. Nearby airports include Manchester International Airport (15 km away), Liverpool John Lennon (55 km away), Blackpool (85 km away), East Midlands (145 km away) and Birmingham International (172 km away).


This hotel was built in 1964. Travellers are welcomed at the establishment, which has a total of 280 rooms. The individual storeys can easily be reached via the lift or stairs. Amenities include a safe. Wireless internet access is available to guests in the public areas. Various gastronomic options are available, including a restaurant, a dining area, a breakfast room and a bar. Those arriving in their own vehicles can leave them in the car park of the accommodation for a fee. Additional services include room service and a laundry service.


The hotel features rooms with air conditioning, central heating and a bathroom. The rooms have a double bed or a king-size bed. A safe and a desk are also available. Guests will also find a tea/coffee station included as standard. Further amenities include an ironing set and a trouser press. Internet access, a telephone, a TV, a radio and WiFi ensure optimal comfort. Rooms suitable for wheelchair access are bookable. The bathrooms are fitted with a shower and a bathtub. A hairdryer is also available. Bathrooms with wheelchair access can also be booked. The establishment offers family rooms and non-smoking rooms.


The terrace is a great place to while away the time.


A variety of catering options can be booked. Guests can choose between bed and breakfast and half board. Breakfast, lunch and dinner are available. Staff are also happy to provide special dietary cuisine.


The following credit cards are accepted at the accommodation: American Express, VISA and MasterCard.


  • Location
    "Great location"

    Location was superb. Parking was excellent. Excellent views over the city and surrounding areas.

    "Great location." "Pricey, inconvenient parking." "Central location with great sightseeing, dining out and shopping." "Close to public transport and the train." "Reasonably accessible by car."

  • Service
    "Fantastic service"

    Staff were most apologetic and helpful. Hotel receptionist / manager was exceptional. Bar staff at night were wonderfully cheerful.

    "Great management and friendly, professional staff." "Decent reception, but less impressive bar service." "Decent housekeeping, but poor restaurant service." "Great concierge service." "Room service could have been improved." "Booking process should be better organized." "Recreation staff is nice."

  • Cleanliness
    "Quite clean"

    Bath tub very very dirty. Dirty bed sheets. Windows in the room were dirty.

    "Bathrooms, dining area untidy; rooms relatively untidy." "Moderately clean hotel facilities."

  • Breakfast
    "Breakfast is average"

    Breakfasts and dinner all delicious. Terrible breakfast experience. Insult was the lady in the breakfast hall.

    "Breakfast is decent but expensive."

  • Food
    "Food is all right"

    Service food was poor and overly priced. Starter very small and tasteless. Burger dry and tasteless.

    "Dining is not great with untidy dining area and poor menu." "Pricey food with poorly reviewed pork dishes." "Low rated side dishes and snacks." "Desserts & fruits are ok." "Tasteless vegetables." "Untasty beef dishes & steak." "Poor vegetarian & vegan dishes."

  • Room
    "Room needs to be improved"

    Outside windows very dirty. Dirty bed sheets. Carpet was filthy.

    "Poorly-maintained, small, old rooms with inadequate A/C." "Views are good, menus are average, and rooms are acceptably clean." "Mediocre sized, poorly cleaned bathrooms." "Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes." "Shower can be a problem."

  • Comfort
    "More comfort would be nice"

    Dirty bed sheets. Worst night's sleep. Air conditioning broken.

    "Small, noisy, uncomfortable rooms with poor A/C." "So-so beds and bathroom size."

  • Value for money
    "Value for money could be better"

    Park my car for two nights which is ludicrous. Service food was poor and overly priced. Poor standard accommodation for price.

    "Value for money could be better." "Pricey breakfast and dining." "Beverages could be cheaper." "Free internet."

  • WiFi
    "Complaints about WiFi"

    Wifi was absolutely horrible. WIFI speed in my room was appalling. Wifi in room unusable.

    "Wifi quality could be improved." "Free internet."

  • Amenities
    "Amenities are not the best"

    Lock on the front door didn't work. Pavement is a mess. Lifts are a nightmare.

    "Subpar entrance area and older facilities, but wonderful grounds." "Elevator in need of updating." "Architecture not so nice." "Good meeting & event facilities." "Good handicap accessible facilities."

  • Vibe
    "Vibe is not too good"

    Cracked, dated tiles. Day feeling a bit grubby. Smelly hallway.

    "Atmosphere not particularly friendly, giving poor vibes." "Hotel could use some updating." "Hotel could be more stylish." "Entrance area is not particularly attractive." "Hotel is relatively luxurious." "Good for traveling with friends." "Suitable for solo travelers." "Nice for romantic trips."