Mercure Paris Gare de Lyon TGV Hotel

Paris, France

77%
10.7 K reviews
Good luxury hotel. Close to Gare de Lyon. Fantastic service. Great location.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Radio
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Fridge
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Hotel Room Safe
    • Shops
    • 24-hour check-in
    • Currency Exchange
    • Newspaper stand
    • WLAN access
    • Bar(s)
    • Room Service
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Coatroom
    • Bicycle Hire
  • Food
    • Breakfast Served
    • Breakfast Buffet
2 place Louis Armand 75012 Paris

Location

The hotel is located behind the clock tower of the Gare du Lyon station. Its location guarantees guests proximity to the commercial and financial districts of the city, as well as to the Bercy sports centre, the French national library and the Opéra Bastille (1 km away).

Facilities

The hotel was built in 1986. The establishment offers travellers a total of 315 rooms. At the accommodation, guests are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Individual storeys are accessible via the lift or stairs. Amenities include a cloakroom, a safe and a currency exchange service. Wireless internet access is available to travellers in the public areas. Among the culinary options available at the hotel are a restaurant, a breakfast room and a bar. Shopping facilities are also available. Additional facilities at the establishment include a newspaper stand. Those arriving in their own vehicles can leave them in the car park of the accommodation. Available services and facilities include room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area.

Rooms

Each of the rooms is appointed with air conditioning and a bathroom. A safe and a minibar are also available. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. Other features include internet access, a telephone, a TV, a radio and WiFi. The bathroom offers convenient facilities including a shower. A hairdryer is also available. The hotel offers family rooms, non-smoking rooms and smoking rooms.

Meals

Breakfast can be booked.

Payment

The following credit cards are accepted at the establishment: American Express, VISA, Diners Club, JCB and MasterCard.

Ratings

  • Location
    90%
    "Great location"

    Location is top-notch. Located and reception staff were excellent. Great hotel for location.

    "Great location." "Near public transport, airport, and train station." "Great sightseeing, restaurants and shopping nearby." "Easy car access but inadequate parking."

    Details
  • Service
    84%
    "Fantastic service"

    Staff so very thoughtful and helpful. Staff at the desk were exceptional. Reception was excellent and most helpful.

    "Efficient, friendly service with a nice reception." "Average bar service and housekeeping." "Room service could have been improved." "Poorly managed with subpar restaurant service." "Booking process is sufficient." "Hotel security can be an issue." "Good shuttle service."

    Details
  • Breakfast
    72%
    "Tasty breakfast"

    Breakfast was delicious. Great breakfast buffet. Nice breakfasts.

    "Tasty yet pricey breakfasts."

    Details
  • Value for money
    52%
    "Fairly good value for money"

    Excellent staff and accommodation for the price. Complimentary mini bar. Complimentary drinks and biscuits.

    "Fairly good value for money." "Pricey breakfast and dining." "Free internet." "Standard beverage prices."

    Details
  • WiFi
    48%
    "Complaints about WiFi"

    Computer was not working. No internet. Wi-Fi connection was not very good.

    "Wifi quality could be improved." "Free internet."

    Details
  • Vibe
    47%
    "Vibe is not too good"

    AC very old. Facilities are old. Entire building is old.

    "Atmosphere not particularly friendly, giving poor vibes." "Hotel could use some updating." "Hotel is relatively stylish." "Entrance area is ok." "Hotel is relatively luxurious." "Luxury hotel." "Suitable for solo travelers." "Good choice for a city trip."

    Details
  • Room
    47%
    "Room needs to be improved"

    AC was terrible. Toilet bowl was soiled. Carpet in the hallways is quite dirty.

    "Neglected rooms with bad A/C, unsightly furniture, and so-so TV's." "Clean rooms, adequate beds, and okay views." "Rooms are small and old with poor minibars and kitchenettes." "Small rooms and poorly cleaned bathrooms." "Shower can be a problem."

    Details
  • Amenities
    42%
    "Amenities are not the best"

    Entire building is old. Carpet in the hallways is quite dirty. Carpets dirty.

    "Facilities in need of refurbishment." "Decent hotel grounds and entrance area." "Unspectacular architecture."

    Details
  • Comfort
    40%
    "More comfort would be nice"

    AC was terrible. Bad ventilation & the smell. Mattress on one bed was awful.

    "Small rooms with comfort and noise issues." "Small rooms and poor A/C, but decent beds."

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  • Food
    40%
    "Food could be better"

    There was no restaurant available for an evening meal. Selection of cheese and presentation left to be desired. Food was inedible.

    "Overpriced, badly cleaned restaurant makes for a poor experience." "Menu and snacks are alright." "Desserts, fruits and sides are poorly reviewed."

    Details