Mercure Sapporo

Sapporo, Japan

9 K reviews
Very good for traveling with friends. Close to Susukino. Great location. Awesome vibe.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Tea/coffee maker
    • Bathroom
    • Safe
    • Internet Access
    • Fridge
    • Shower
    • Hairdryer
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • WLAN access
    • Bar(s)
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Café
  • Food
    • Breakfast Served
    • Massage
2-4 Minami 4-jo Nishi 2-chome Chuo-ku Sapporo 064-0804


The establishment is approximately 70 minutes drive from New Chitose Airport. The JR Rapid Airport Express train travels to JR Sapporo Station from where it is about 6 minutes to the hotel by taxi.


The air-conditioned hotel comprises a total of 285 rooms. A restaurant, a dining area, a breakfast room, a café, a bar and a conference room are available to guests of the accommodation. Wireless internet access in public areas allows guests to stay connected. Those arriving in their own vehicles can leave them in the car park of the establishment.


Each of the rooms is appointed with air conditioning and a bathroom. There is also a safe. A fridge and a tea/coffee station ensure a comfortable stay. Other features include internet access, a telephone, a TV and WiFi. The accommodation units include a bathroom with a shower. A hairdryer is also available. The hotel offers family rooms and non-smoking rooms.


The accommodation offers massage treatments (for a fee) to travellers.


Guests can choose options including breakfast, lunch and dinner.


The following credit cards are accepted at the establishment: American Express, VISA, Diners Club, JCB and MasterCard.


  • Location
    "Great location"

    Hotel location is perfect. Location was superb. Location of the hotel is superb.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Near public transport, airport, and train station." "Easy car access but inadequate parking." "Standard parking prices."

  • Vibe
    "Awesome vibe"

    Our stay very comfortable and enjoyable. Rooms were modern and tastefully decorated. Modern, clean, excellent bathroom amenities.

    "Awesome vibe." "Friendly atmosphere." "Stylish hotel." "Modern Hotel." "Luxurious Hotel." "Entrance area is not particularly attractive." "Good for traveling with friends."

  • Cleanliness

    Everything was cleaned and stocked. Rooms were clean and wonderful. Cleanliness was fantastic.

    "Rooms are clean, but bathrooms are not." "Clean hotel facilities." "Dining area is relatively clean."

  • Service
    "Fantastic service"

    Superb front desk staff. Checkin staff are fantastic and very helpful. Staff friendly, attentive and informative.

    "Professional, friendly service, and great reception and management." "Average wait staff and housekeeping." "Good shuttle service." "Booking process should be better organized." "Great hotel security." "Laundry service can be improved." "Room service is perfect." "Great concierge service."

  • Value for money
    "Best value for money"

    FREE WELCOME DRINK. Appreciated for free upgrade and room. Complimentary breakfasts for my stay.

    "Best value for money." "Acceptable breakfast prices."

  • Room
    "Great room"

    Shampoo is superb. Room was immaculate. Rooms were modern and tastefully decorated.

    "Modern rooms with great furniture and nice views." "Tidy, spacious rooms with excellent beds and decent minibars." "Bathrooms are large but with substandard cleaning." "Deficient A/C in poorly-maintained rooms." "Shower can be a problem." "Acceptable TV's and kitchenettes."

  • Breakfast
    "Tasty breakfast"

    The breakfast buffet was superb. Buffet breakfast excellent. Hotel breakfast buffet was amazing.

    "Reasonably priced, tasty breakfasts."

  • Bar and Beverages
    "Standard bar"

    The welcome drink at the bar. Bar in the evening but it was closed. Bar was closed.

    "Standard bar."

  • WiFi
    "Complaints about WiFi"

    In room wi-fi is terrible weak that. Internet was EXTREMELY slow. Internet speed was quite slow.

    "Wifi quality could be improved."