Mercure Sydney

Sydney, Australia

82%
17.1 K reviews
Very good business hotel. Close to Chinatown. Good for sightseeing with easy access to train stations. Fantastic service.
Show reviews
  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Radio
    • Central Heating
    • Safe
    • Internet Access
    • King-size Bed
    • Air conditioning (individually regulated)
    • Lounge
    • Bathroom
    • Heating (individually regulated)
    • Wheelchair access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Fridge
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
  • Facility
    • Hotel Room Safe
    • Café
    • 24-hour check-in
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Room Service
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Medical Assistance
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • Special Diet
    • Breakfast Served
    • Special Offers
    • à la carte Dinner
    • Breakfast Buffet
    • Continental Breakfast
    • Set menu dinner
    Activities
    • Sauna
    • Children's Entertainment
    • Sun terrace
    • Indoor Pool
    • Number of Pools
    • Massage
    • Heated Pool(s)
    • Aerobics
818-820 George Street Sydney New South Wales 2000
329 ft to downtown

Location

This hotel lies adjacent to the Central Railway Station in Sydney, and is within easy walking distance of both Chinatown and Darling Harbour.

Facilities

The hotel was built in 1998. The air-conditioned establishment comprises a total of 517 rooms. Individual storeys are accessible via the lift or stairs. Services such as a safe and a currency exchange service ensure a comfortable stay. Wireless internet access (for a fee) is available to travellers in the public areas. Various gastronomic options are available, including a restaurant, a dining area, a breakfast room, a café, a bar and a pub. Those arriving in their own vehicles can leave them in the car park of the accommodation. Additional services include medical assistance, room service and a laundry service.

Rooms

The hotel features rooms with air conditioning, central heating and a bathroom. The basic features of most rooms include a balcony. The carpeted rooms feature a queen-size bed or a king-size bed. Cots and extra beds are available. A safe and a minibar are also available. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for guests' convenience. Internet access, a telephone, a TV, a radio and WiFi add to the comfort of the holiday. Rooms suitable for wheelchair access are bookable. The bathrooms are fitted with a shower and a bathtub. A hairdryer is also available. Bathrooms with wheelchair access can also be booked. The establishment offers family rooms and non-smoking rooms.

Sports/Entertainment

The accommodation features various options for cooling off on hot days, including a pool and an indoor pool. The terrace is a great place to while away the time. Leisure options at the hotel include a gym, gymnastics and a sauna, or for a fee, massage treatments. Additional services include an entertainment programme for children, offering numerous activities.

Meals

Bed and breakfast is bookable. Guests can choose to book options such as breakfast or dinner. Staff are also happy to provide special dietary cuisine. The establishment also offers special catering options.

Payment

The following credit cards are accepted at the accommodation: American Express, VISA, Diners Club, JCB and MasterCard.

Ratings

  • Location
    95%
    "Great location"

    Hotel location is absolutely phenomenal. Location and staff were all wonderful. Perfect location for my business trip.

    "Great location." "Near public transport, airport, and train station." "Central location with great sightseeing, dining out and shopping." "Good accessibility by car." "Parking should be cheaper."

    Details
  • Service
    91%
    "Fantastic service"

    Check in process flawless speedy and enjoyable. Appreciate the apology afterwards. Room service was very efficient and delicious.

    "Friendly and professional staff, and great laundry service." "Good bar and restaurant service and reception." "Great concierge service." "Room service is average." "Housekeeping is satisfactory." "Booking process is sufficient." "Hotel security is ok." "Shuttle service is ok." "Recreation staff is nice."

    Details
  • Breakfast
    80%
    "Tasty breakfast"

    Breakfast menu was exciting and delicious. Dinner and breakfast were both delicious. Dinner and breakfast delicious.

    "Reasonably priced, tasty breakfasts."

    Details
  • Room
    61%
    "Room is all right"

    Phone operator of the in house dining gave superb. One towel was very dirty. Lights that don't work, and stinking.

    "Rooms are OK size, but old and neglected with poor furniture." "Alright beds in clean rooms, and a decent balcony with a great view." "Small rooms and poorly cleaned bathrooms." "Guests complained about kitchenettes, minibars, TV's, and A/C." "Shower can be a problem."

    Details
  • WiFi
    49%
    "Complaints about WiFi"

    No USB charging ports. Wifi speed was pathetic. Wifi at this hotel was so poor.

    "Wifi quality could be improved." "Free internet."

    Details