Mercure Terminus Nord

Paris, France

71%
11 K reviews
Fair luxury hotel. Close to Gare du Nord. Good for sightseeing with easy access to train stations. Fantastic service.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Fridge
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Laundry Service
    • Hotel Room Safe
    • 24-hour check-in
    • WLAN access
    • Bar(s)
    • Room Service
    • Nightclub
    • Conference Room
    • Public Internet Access
  • Food
    • Breakfast Served
    • Breakfast Buffet
    • Continental Breakfast
    Activities
    • Sauna
12 Boulevard de Denain 75010 Paris

Location

This attractive hotel lies opposite Gare du Nord railway station, from where the most attractive sightseeing attractions may be easily reached. Countless shopping and entertainment venues are also located in the vicinity.

Facilities

The hotel was built in 1865. The accommodation comprises a total of 236 rooms. At the establishment, guests are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Most storeys are accessible by lift. Services and facilities at the hotel include a safe, a breakfast room, a bar, room service, a laundry service, a conference room and a business centre. Wireless internet access in public areas allows travellers to stay connected. A garage is available for parking (for a fee).

Rooms

Each of the rooms is appointed with air conditioning and a bathroom. A safe and a minibar are also available. A fridge and a tea/coffee station ensure a comfortable stay. Internet access, a telephone, a TV and WiFi add to the comfort of the holiday. Amenities in the bathrooms include a shower. A hairdryer is also available. The hotel offers family rooms and non-smoking rooms.

Sports/Entertainment

The accommodation offers attractions including sport and entertainment opportunities. A range of options are available, including a gym and a sauna.

Meals

Breakfast can be booked.

Payment

The following credit cards are accepted at the establishment: American Express, VISA, Diners Club and MasterCard.

Ratings

  • Location
    94%
    "Great location"

    Excellent position for airport. Hotels location was excellent. Excellent metro/rail links.

    "Great location." "Near public transport, airport, and train station." "Near city centre with great sightseeing and nearby restaurants." "Good accessibility by car." "Parking should be cheaper."

    Details
  • Service
    76%
    "Fantastic service"

    Front desk were wonderful and very helpful. Wonderful, friendly staff. Excellent location for Arrival.

    "Friendly, professional service, especially at the bar and restaurant." "Reception is OK but housekeeping is substandard." "Room service is average." "Great concierge service." "Booking process should be better organized." "Hotel security can be an issue."

    Details
  • Breakfast
    74%
    "Tasty breakfast"

    Buffet breakfast and staff were superb. The breakfast buffet was excellent. Breakfast was delicious.

    "Tasty yet pricey breakfasts."

    Details
  • Food
    56%
    "Food is all right"

    No evening dining. A very strong smell of cooking. Bacon very greasy.

    "Dining disappointed some guests in quality and price." "Menu is OK with reasonable desserts, but sides are not recommended." "Untasty pork dishes and an insufficiently clean dining area." "Snacks are ok." "Salads are not good."

    Details
  • Value for money
    53%
    "Fairly good value for money"

    Phone it was only complementary. My stay was perfectly reasonable. Mattress were disgusting for the price.

    "Fairly good value for money." "Pricey breakfast and dining." "Free internet."

    Details
  • Room
    39%
    "Room needs to be improved"

    Mattress were disgusting for the price. Carpet in my room 210 was disgusting. Most disgusting room in the hotel.

    "Poorly cleaned and maintained outdated rooms with subpar TV's." "Mediocre sized, poorly cleaned bathrooms." "Average sized rooms with great views and comfortable beds." "Despite the decent kitchenettes, the A/C, minibars, and furniture are all subpar." "Shower can be a problem."

    Details
  • Cleanliness
    33%
    "Could use a good cleaning"

    Hallway was very dirty. Carpet was filthy. Bathroom sink was filthy.

    "Rooms, bathrooms and dining area all need more cleaning." "Hotel facilities could use a good clean."

    Details
  • WiFi
    33%
    "Complaints about WiFi"

    Bad signal on some channels. Internet access from the business centre was very poor. Wifi was very worst.

    "Wifi quality could be improved." "Free internet."

    Details
  • Amenities
    26%
    "Amenities are not the best"

    Decor was very tired and shabby. Trash on roof outside of window. Top floor was horrible.

    "Meeting & event facilities should be improved." "Old facilities and poor entrance area, but okay hotel grounds." "Elevator in need of updating." "Architecture not so nice."

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  • Vibe
    22%
    "Vibe is not too good"

    Sink was very old and damaged. Decor was very tired and shabby. Carpet was stained and very old.

    "Atmosphere not particularly friendly, giving poor vibes." "Hotel could use some updating." "Hotel is relatively stylish." "Entrance area is not particularly attractive." "Hotel is fairly plain." "Luxury hotel." "Suitable for solo travelers."

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  • Wellness Area
    14%
    "Wellness & sports facilities could be improved"

    No gymnasium.

    "Poorly reviewed fitness area."

    Details