Motel One Hamburg-Alster

Hamburg, Germany

88%
17.5 K reviews
Excellent city hotel. Close to parking areas and public transportation. Fantastic service. Awesome vibe.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Air conditioning (centrally regulated)
  • Facility
    • WLAN access
    • Theater
    • Bar(s)
    • Café
Steindamm 96-102 20099 Hamburg

Facilities

The motel comprises a total of 460 rooms. Services and facilities at the hotel include a café, a bar and a theatre hall. Wireless internet access is available to guests. Those arriving in their own vehicles can leave them in the car park of the accommodation.

Rooms

Each of the rooms is appointed with air conditioning and a bathroom. A double bed ensures a good night's sleep. Extra beds can be requested. An ironing set is also available for travellers' convenience. Other features include internet access, a TV and WiFi. The accommodation units include a bathroom with a shower. A hairdryer is also available. The establishment offers non-smoking rooms.

Meals

It is possible to order breakfast.

Ratings

  • Service
    95%
    "Fantastic service"

    Front desk staff were absolutely fantastic. Excellent and helpful staff. Hotel staff was outstanding.

    "Professional, friendly service, especially at the bar." "Great reception, waitstaff, and management." "Smooth booking process." "Room service is average."

    Details
  • Cleanliness
    94%
    "Clean"

    Rooms were clean and cosy. Clean, nice design. Lovely and very clean hotel.

    "Clean hotel facilities." "Clean rooms and bathrooms." "Dining area could have been cleaner."

    Details
  • Vibe
    93%
    "Awesome vibe"

    Renovated, stylish lounge area. Lobby area nice, spacious. Modern double room.

    "Awesome vibe." "Friendly atmosphere." "Modern Hotel." "Stylish hotel." "Pleasant entrance area." "Hotel is relatively luxurious." "Good choice for a city trip." "Good for traveling with friends." "Suitable for solo travelers."

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  • Location
    93%
    "Great location"

    Next to U-Bahn station. Hotel location is perfect. Location of the hotel for this price is excellent.

    "Great location." "Close to public transport and the train." "Decent, but pricey, parking." "Near to downtown with good options for sightseeing." "Good accessibility by car."

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  • Bar and Beverages
    84%
    "Bar is awesome"

    Bartenders happy. I like the gin. Good bar selection and breakfast.

    "Nice bar with tasty alcoholic drinks." "Good bar service." "Beverages could be cheaper."

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  • Value for money
    83%
    "Best value for money"

    Excellent value. Location of the hotel for this price is excellent. Always fantastic service and value for money.

    "Best value for money." "Free internet." "Beverages could be cheaper."

    Details
  • Amenities
    83%
    "Great amenities"

    Excellent facilities. Outdoor space, which is so refreshing. Renovated, stylish lounge area.

    "Great hotel grounds with a beautiful entrance area." "Updated facilities with a great terrace." "Beautiful architecture." "Elevator is ok." "Handicap accessible facilities are all right."

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  • WiFi
    77%
    "Good internet service"

    Stable wi-fi. Fastest hotel internet. Very good free internet.

    "Good wifi quality." "Free internet."

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  • Breakfast
    69%
    "Breakfast is average"

    Breakfast and bar area welcoming. Breakfast experience is chaotic. Excelent service and breakfast.

    "Breakfast is average."

  • Room
    65%
    "Room is all right"

    Excellent water pressure. Ventilation did not function. Duvet was very thin.

    "Decent rooms with average furniture." "Great beds and views in clean rooms with okay kitchenettes." "Poorly maintained, small rooms with poor minibars and A/C." "Small but clean bathrooms." "Modern rooms, with good TV's." "Great shower."

    Details