Motel One Hamburg-Alster

Hamburg, Germany

17.9 K reviews
Excellent city hotel. Close to parking areas and public transportation. Fantastic service. Awesome vibe.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Air conditioning (centrally regulated)
  • Facility
    • WLAN access
    • Theater
    • Bar(s)
    • Café
Steindamm 96-102 20099 Hamburg


The motel comprises a total of 460 rooms. Services and facilities at the hotel include a café, a bar and a theatre hall. Wireless internet access is available to guests. Those arriving in their own vehicles can leave them in the car park of the accommodation.


Each of the rooms is appointed with air conditioning and a bathroom. A double bed ensures a good night's sleep. Extra beds can be requested. An ironing set is also available for travellers' convenience. Other features include internet access, a TV and WiFi. The accommodation units include a bathroom with a shower. A hairdryer is also available. The establishment offers non-smoking rooms.


It is possible to order breakfast.


  • Service
    "Fantastic service"

    Front desk staff were absolutely fantastic. Excellent and helpful staff. Hotel staff was outstanding.

    "Great, friendly wait staff and housekeeping." "Well-managed with a nice reception and professional service, particularly at the bar." "Smooth booking process." "Room service is average."

  • Cleanliness

    Rooms were clean and cosy. Clean, nice design. Lovely and very clean hotel.

    "Clean hotel facilities." "Clean rooms and bathrooms." "Dining area could have been cleaner."

  • Vibe
    "Awesome vibe"

    Newly renovated, stylish lounge area. Modern double room. Wonderful atmosphere in the lobby.

    "Awesome vibe." "Friendly atmosphere." "Modern Hotel." "Stylish hotel." "Pleasant entrance area." "Hotel is relatively luxurious." "Good choice for a city trip." "Good for traveling with friends." "Suitable for solo travelers."

  • Location
    "Great location"

    Next to U -Bahn station. Hotel location is perfect. Location of the hotel for this price is excellent.

    "Great location." "Close to public transport and the train." "Excellent parking and car access." "Central location with great sightseeing, dining out and shopping." "Parking should be cheaper."

  • WiFi
    "Good internet service"

    Stable wi-fi. Fastest hotel internet. Very good Free internet.

    "Good wifi quality." "Free internet."

  • Bar and Beverages
    "Bar is awesome"

    Bartenders happy. Bar was exceptional. Good bar selection and breakfast.

    "Nice bar with tasty alcoholic drinks." "Good bar service." "Beverages could be cheaper."

  • Value for money
    "Best value for money"

    Excellent value. Location of the hotel for this price is excellent. Always fantastic service and value for money.

    "Best value for money." "Free internet." "Beverages could be cheaper." "Affordable food."

  • Amenities
    "Great amenities"

    Excellent facilities. Newly renovated, stylish lounge area. Wonderful atmosphere in the lobby.

    "Great hotel grounds with a beautiful entrance area." "Updated facilities with a great terrace." "Beautiful architecture." "Elevator is ok." "Handicap accessible facilities are all right." "Conventional kids facilities."

  • Breakfast
    "Tasty breakfast"

    Breakfast and bar area welcoming. I loved the breakfast. Excelent service and breakfast.

    "Tasty breakfast."

  • Room
    "Room is all right"

    Excellent water pressure. Aircondition didn't work. Duvet was very thin.

    "Mediocre, poorly maintained rooms with okay furnishing and deficient A/C." "Updated rooms with great beds, kitchenettes, and views." "Tidy rooms with great TV's." "Small rooms and badly rated minibars." "Bathrooms are small but clean." "Great shower."