NH Alonso Martinez

Madrid, Spain

86%
2 K reviews
Excellent hotel. Fantastic service. Great location.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Bathroom
    • Safe
    • Lounge
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
    • Minibar
  • Facility
    • Elevators
    • WLAN access
    • Bar(s)
    • Laundry Service
    • Room Service
    • Hotel Room Safe
    • Air conditioning
    • Conference Room
    • Shops
    • Coatroom
    • Café
  • Food
    • Breakfast Buffet
    • Breakfast Served
Calle de Santa Engracia 5 28010 Madrid

Location

Situated at the heart of Madrid, this hotel is located close to the Plaza Alonso Martínez, the Paseo de la Castellana and the Plaza de Colón.

Facilities

Guest accommodation comprises 101 rooms. A lobby and a reception are available to guests. Most storeys are accessible by lift. Amenities include a cloakroom and a safe. Wireless internet access is available to travellers. The hotel features gastronomic services including a restaurant, a dining area, a café and a bar. Shopping facilities are also available. Additional services include a babysitting service, room service and a laundry service. Lectures, presentations or meetings can be held in one of the 4 conference rooms.

Rooms

Each of the rooms is appointed with air conditioning and a bathroom. The standard features of most rooms include a balcony. A queen-size bed ensures a good night's sleep. A safe and a minibar are also available. Guests will also find a mini fridge included as standard. Internet access, a telephone, a TV, a games console and WiFi add to the comfort of the holiday. Amenities in the bathrooms include a shower. A hairdryer is also available. The accommodation offers non-smoking rooms and smoking rooms.

Meals

Breakfast can be booked.

Ratings

  • Location
    97%
    "Great location"

    Close to the metro. Nice shops. Excellent location.

    "Good location, close to public transport." "Central location with great sightseeing, dining out and shopping." "Average parking."

    Details
  • Service
    94%
    "Fantastic service"

    Excellent staff. Helpful front desk staff. Efficient staff at reception.

    "Efficient, cheerful service, particularly at the restaurant, and good reception." "Housekeeping is satisfactory."

    Details
  • Breakfast
    83%
    "Tasty breakfast"

    Tasty morning buffet. Beautiful breakfast. Great breakfast selection.

    "Tasty yet pricey breakfasts."

    Details
  • Cleanliness
    65%
    "Quite clean"

    Room was clean. Clean room.

    "Cleanliness is lacking in rooms and bathrooms." "Clean hotel facilities."

    Details
  • Amenities
    60%
    "Ordinary amenities"

    Tiny courtyard. Great facilities.

    "Mediocre building with old facilities." "Elevator in need of updating." "Beautiful architecture."

    Details
  • Comfort
    59%
    "Comfortable"

    Minimal amenities. Quiet rooms. Quiet room.

    "Reasonably comfortable rooms with a tolerable noise level and standard beds." "Spacious rooms and bathrooms but A/C is inadequate."

    Details
  • Room
    56%
    "Room is all right"

    Quiet rooms. No air conditioning. Comfortable room.

    "Room relatively tidy with acceptable beds but minibar and A/C not great." "Bathrooms are large but with substandard cleaning." "Modern, spacious rooms with good TV's." "No views, poor furnishings and substandard room maintenance." "Shower was ok."

    Details
  • WiFi
    40%
    "Complaints about WiFi"

    Slow wifi.

    "Wifi quality could be improved."

    Details