NH Collection Amsterdam Grand Hotel Krasnapolsky

Amsterdam, Netherlands

9.6 K reviews
Very good business hotel. Close to Chinatown. Good for sightseeing and close to the city center. Fantastic service.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Bathroom
    • Heating (individually regulated)
    • Safe
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Fridge
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Hotel Room Safe
    • Shops
    • Hairdresser
    • 24-hour check-in
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Room Service
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Bicycle Hire
  • Food
    • Evening Buffet
    • à la carte Dinner
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
    • Massage
    • Aerobics
    • Sauna
Dam 9 1012 JS Amsterdam


This modern first-class hotel lies at the heart of Amsterdam, directly on Dam Square and opposite the royal palace. Scores of shopping and entertainment venues are located in the vicinity and it is just a few minutes walk to the historic old town that offers various museums and theatres.


This hotel was built in 1865. Travellers are welcomed at the establishment, which has a total of 468 rooms. At the accommodation, guests are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. The individual storeys can easily be reached via the lift or stairs. Amenities include a safe and a currency exchange service. Wireless internet access (for a fee) is available to travellers in the public areas. Among the culinary options available at the hotel are a restaurant, a dining area, a bar and a pub. There is also a garden. Guests arriving by car can leave their vehicles in the garage (for a fee) or in the car park. Additional services include room service, a laundry service and a hairdresser. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area.


The establishment features rooms with air conditioning, central heating and a bathroom. The rooms have a double bed or a king-size bed. A safe and a minibar are also available. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. Internet access, a telephone, a TV and WiFi add to the comfort of the holiday. Slippers are laid out in each of the rooms. The bathrooms are fitted with a shower and a bathtub. A hairdryer and bathrobes are provided for everyday use. The accommodation offers family rooms and non-smoking rooms.


The hotel offers attractions including sport and entertainment opportunities. The terrace is a great place to while away the time. Leisure options at the establishment include a gym and gymnastics. For a fee, a sauna and massage treatments are also available.


Bed and breakfast is bookable. Guests can choose to book options such as breakfast, lunch or dinner.


The following credit cards are accepted at the accommodation: American Express, VISA and MasterCard.


  • Location
    "Great location"

    Hotel location excellent. Marvelous Location. Location is superb.

    "Great location." "Centrally located, near restaurants, bars, and shopping." "Pricey, inconvenient parking." "Close to public transport and the train." "Reasonably accessible by car."

  • Breakfast
    "Tasty breakfast"

    Wonderful buffet breakfast. Delicious breakfast in the hotel. Superb breakfast buffet.

    "Tasty yet pricey breakfasts."

  • Service
    "Fantastic service"

    Nice hosts. Staff was amazing. Excellent food and service.

    "Adequate reception and friendly service, with especially good service in the restaurant and bar." "Somewhat professional service, okay management, but subpar housekeeping." "Great concierge service." "Room service could have been improved." "Booking process should be better organized." "Hotel security can be an issue." "Shuttle service is ok."

  • Room
    "Room is all right"

    Fantastic double bed. Excellent water pressure. Desk lamp didn't work.

    "Great beds in big, updated, satisfactory rooms." "Rooms have no view and bathrooms could use better cleaning." "Poorly-kept rooms, with unpopular balconies and poorly rated furniture." "Guests complained about kitchenettes, minibars, TV's, and A/C." "Shower was ok."

  • WiFi
    "Regular internet service"

    Wifi unavailable. Including WiFi. Free WIFI.

    "WiFi is good value."

  • Value for money
    "Value for money could be better"

    Taxi charged me. Was charged for room service. Hotel charged us for.

    "Value for money could be better." "High priced breakfast." "Normally priced food." "Free internet."

  • Wellness Area
    "Wellness & sports facilities could be improved"

    No workout facility. No gym facilities. No gym.

    "Poorly reviewed fitness area."

  • Pool
    "Pool should be renewed"

    There is no swimming pool. No swimming pool. No pool.

    "Pool should be renewed."