Novotel Amsterdam City

Amsterdam, Netherlands

9.2 K reviews
Good luxury hotel. Close to Amsterdam City. Close to public transportation and the train station. Fantastic service.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Radio
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Lounge
    • Fridge
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Hairdresser
    • Foyer
    • WLAN access
    • Game room
    • Bar(s)
    • Room Service
    • Conference Room
    • Public Internet Access
    • Bicycle Hire
  • Food
    • Breakfast Served
    • Sun terrace
    • Massage
    • Cycling/Mountain Biking
    • Sauna
    • Children's Entertainment
Europaboulevard 10 1083 AD Amsterdam


Affording excellent transport links to the city centre, this hotel lies within 500 m of links to the public transport network, and is located next door to the World Trade Centre and the RAI complex. The city centre may be reached by tram in just 15 minutes; there are many restaurants and bars to be found in the near vicinity.


The hotel was built in 1971. Guests are welcomed at the accommodation, which has a total of 600 rooms. A lobby and a reception are available to travellers. The upper floors of the establishment can be accessed by lift. Wireless internet access is available to guests. The hotel has a range of facilities for guests with disabilities. Various gastronomic options are available, including a restaurant, a dining area and a bar. Additional facilities at the accommodation include a newspaper stand. Those arriving in their own vehicles can leave them in the car park of the establishment. Additional services include room service and a hairdresser. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area.


Each of the rooms is appointed with air conditioning and a bathroom. A sofabed ensures a good night's sleep. A safe, a minibar and a desk are also available. Additional features include a fridge, a mini fridge and a tea/coffee station. Other features include internet access, a telephone, a TV, a radio and WiFi. The bathroom offers convenient facilities including a shower. A hairdryer is also available. Special family rooms are available for families with children.


Leisure options at the hotel include a gym, a spa, a sauna and massage treatments, or for a fee, biking/mountain biking. An entertainment programme is offered for children.


Breakfast can be booked.


  • Breakfast
    "Tasty breakfast"

    The breakfast buffet was amazing. Breakfast was delicious. Breakfasts are so delicious.

    "Tasty yet pricey breakfasts."

  • Location
    "Great location"

    Staff and environment excellent. Excellent car park. Location is excellent.

    "Great location." "Near public transport, airport, and train station." "Far from city centre but reasonably close to shopping." "Decent, but pricey, parking." "Good accessibility by car." "Excellent sightseeing, restaurants and bars nearby." "Close to business sites."

  • Service
    "Fantastic service"

    Staff were so fantastic and helpful. Staff at reception were fantastic. Desk staff were courteous and attentive.

    "Reception is decent, with overall friendly and professional service." "Old, neglected rooms with uncomfortable beds, yet lovely views." "Housekeeping and management are lacking." "Room service could have been improved." "Booking process should be better organized." "Hotel security can be an issue." "Great concierge service." "Shuttle service is ok."

  • WiFi
    "Good internet service"

    Correct email address. Complimentary Wi-Fi. Good connectivity with subway.

    "Good wifi quality." "Free internet."

  • Food
    "Food is all right"

    Scrambled eggs on the buffet everyday were watery. Evening dinners are terrible quality. The glass was dirty.

    "Substandard dining experience and unpopular side dishes." "Menu is alright but pork dishes are not great." "Restaurant is poorly priced and cleaned." "Great pizza and desserts." "No good fish & seafood." "Untasty beef dishes & steak." "Salads are not good."

  • Cleanliness
    "Quite clean"

    Carpet in room stained and worn. Blanket was dirty and smelly. 14th floor which was dusty and extremely dirty.

    "Bathrooms, dining area untidy; rooms relatively untidy." "Clean hotel facilities."

  • Room
    "Room is all right"

    Airconditioning was working properly. Mattress was fantastic. Blanket was dirty and smelly.

    "Rooms are quite clean and beds are standard." "Small, outdated rooms in need of better maintenance." "Small rooms and poorly cleaned bathrooms." "Substandard furniture, A/C, minibar and TV's." "Shower can be a problem."

  • Value for money
    "Value for money could be better"

    Restaurant disappointing and also too expensive. Charged me for mini bar. Charged twice for my stay.

    "Value for money could be better." "Pricey breakfast and dining." "Free internet." "Standard beverage prices."