Novotel Auckland Airport

Auckland, New Zealand

15 K reviews
Very good hotel for solo travelers. Close to Auckland Airport. Awesome rooms and service in a great location. Awesome vibe.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Bathtub
    • Tea/coffee maker
    • Radio
    • Bathroom
    • Safe
    • Internet Access
    • Fridge
    • Shower
    • Hairdryer
    • Air conditioning (centrally regulated)
    • Minibar
  • Facility
    • Elevators
    • WLAN access
    • Laundry Service
    • Room Service
    • Hotel Room Safe
    • Conference Room
    • Public Internet Access
  • Food
    • Breakfast Served
    • Children's Entertainment
Ray Emery drive Auckland International Airport Auckland 2022


Guests can feel at home in one of the 263 rooms. Most storeys are accessible by lift. Services and facilities at the hotel include a safe, a dining area, a bar, a babysitting service, room service, a laundry service and a conference room. Wireless internet access is available to travellers in the public areas. Those arriving in their own vehicles can leave them in the car park of the hotel.


Rooms feature air conditioning and a bathroom. A safe and a minibar are also available. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for guests' convenience. In the rooms there are internet access, a telephone, a TV, a radio and WiFi. Slippers are laid out in each of the rooms. Amenities in the bathrooms include a shower. A hairdryer and bathrobes are provided for everyday use. The accommodation offers family rooms and non-smoking rooms.


The establishment offers travellers a range of leisure and recreation facilities, including a gym (for a fee). An entertainment programme is offered for children.


Breakfast can be booked.


The following credit cards are accepted at the hotel: American Express, VISA and MasterCard.


  • Location
    "Great location"

    Auckland Airport exceeded our expectations. Personnel and environment is exemplary. Location and facilities were exceptional.

    "Great location near the airport." "Accessible by car, but parking is costly." "Good shopping and sightseeing." "City centre is hard to reach."

  • Cleanliness

    Rooms are immaculate and very clean. Rooms are very well appointed and spotlessly clean. Room immaculate and clean.

    "Rooms are clean, but bathrooms are not." "Clean hotel facilities." "Dining area is relatively clean."

  • Vibe
    "Awesome vibe"

    Executive room was immaculate and well presented. Immaculate modern suites. Presentation was faultless.

    "Awesome vibe." "Stylish hotel." "Friendly atmosphere." "Modern Hotel." "Entrance area is ok." "Luxurious Hotel." "Suitable for solo travelers." "Perfect airport hotel." "Awesome for families."

  • Wellness Area
    "Great wellness & sports facilities"

    Superb gym facilities. Gym and customer service was also outstanding. Food and fitness center were terrific.

    "Awesome wellness and fitness areas."

  • Service
    "Fantastic service"

    Good friendly informed staff. Team of Novotel exceeded my expectations. In-room service was exquisite.

    "Well-managed, with professional service and great housekeeping and reception." "Friendly service overall, but bar and restaurant service are so-so." "Room service is perfect." "Booking process should be better organized." "Great concierge service." "Shuttle service is ok." "Recreation staff is ok." "Great valet service." "Great hotel security." "Average tour guide."

  • Breakfast
    "Tasty breakfast"

    Buffet Breakfast was scrumptious and consistent. Delicious dinner and breakfast. Dinner and breakfast in the restaurant were delicious.

    "Great and affordable breakfast."

  • Room
    "Great room"

    Airconditioning worked properly. Immaculate modern suites. Bed Devine and soft.

    "Tidy, modern rooms with great beds and excellent views." "Mediocre sized, poorly cleaned bathrooms." "Rooms a little run-down, but decent size and furnishing." "Shower was ok." "Guests complained about kitchenettes, minibars, TV's, and A/C."

  • Comfort
    "Rather comfortable"

    Noise from outside was non-existent. Airconditioning worked properly. Bed Devine and soft.

    "Comfortable, quiet rooms with great beds." "Rooms and bathrooms are alright but air-conditioning was not so good."

  • Amenities
    "Great amenities"

    Executive room was immaculate and well presented. Excellent decor and ambiance. Top floor with runway view amazing.

    "Nice grounds with great facilities for kids." "Facilities are modern with a lovely conference area." "Beautiful architecture." "Entrance area is ok." "Handicap accessible facilities are all right." "Elevator in need of updating."

  • Food
    "Delicious food"

    Dinner was scrumptious. Meals were fantastic and delicious. Delicious as well as warm apple cake.

    "Great food, with okay snacks." "Dining area is mostly clean and provides an OK experience, but the menu is top-notch." "Pricey food with poorly reviewed pork dishes." "Untasty beef dishes & steak." "Side dishes and vegetables are not well rated." "Fish & seafood is acceptable." "Salads are not good." "Pizza is ok." "Bad poultry dishes." "Soups are ok." "Poor vegetarian & vegan dishes."

  • Value for money
    "Fairly good value for money"

    Horribly overpriced restaurant. Rate for Wi-Fi is ridiculous. Very poor for the price.

    "Fairly good value for money." "Internet is affordable." "Fair breakfast prices." "Food is a bit overpriced."

  • WiFi
    "Complaints about WiFi"

    Rate for Wi-Fi is ridiculous. Poor internet connection in the conference room. Access email is unacceptable.

    "Wifi quality could be improved." "Internet is affordable."