Novotel Brisbane

Brisbane, Australia

10.8 K reviews
Very good wellness hotel. Located near shopping areas with easy access to parking. Fantastic service.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Radio
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Fridge
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Playground
    • Hotel Room Safe
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Room Service
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • Breakfast Served
    • Sun terrace
    • Lounge Chairs
    • Outdoor Pool(s)
    • Number of Pools
    • Massage
    • Sauna
    • Children's Entertainment
200 Creek Street 4000 Brisbane
0.7 mi to downtown


This business hotel is located on Creek Street and is in close proximity to the main shopping and entertainments spots. The CBD is only a 10-minute walk away. Central Station and Brisbane Convention Centre are both 1 km from the hotel, the Botanical Gardens are 5 km away, Brisbane City Hall is 4 km away and the Maritime Museum is 3.5 km from the hotel. The hotel is located only 15 km from Brisbane’s international and domestic airports.


The air-conditioned hotel comprises a total of 296 rooms. Individual storeys are accessible via the lift or stairs. Amenities include a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. Among the culinary options available at the accommodation are a restaurant, a dining area, a café and a bar. Those arriving in their own vehicles can leave them in the car park of the establishment for a fee. Additional services include room service and a laundry service.


Each of the rooms is appointed with air conditioning, central heating, a kitchen and a bathroom. The rooms have a double bed or a king-size bed. A safe and a minibar are also available. A fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for travellers' convenience. Internet access, a telephone, a TV, a radio and WiFi are also provided in rooms as standard. The bathrooms have a shower and a bathtub. A hairdryer is also available. The hotel offers family rooms and non-smoking rooms.


The accommodation features a pool and an outdoor pool. Sun loungers on the sun terrace offer an inviting place to relax. A range of options are available, including a gym, a spa, a sauna and massage treatments. Additional services include an entertainment programme for children, offering numerous activities.


Breakfast can be booked.


The following credit cards are accepted at the establishment: American Express, VISA, Diners Club and MasterCard.


  • Service
    "Fantastic service"

    Sincere apology from the staff member. Front desk service was impeccable. Check in/out was effortless.

    "Generally friendly service, with decent bar service and excellent restaurant service." "Great, professional service from reception and housekeeping." "Room service is perfect." "Booking process is sufficient." "Concierge service is average." "Hotel security can be an issue." "Recreation staff is ok."

  • Location
    "Great location"

    Location is perfect for. Hotel is located in a fantastic position. Both the reception and restaurants are fantastic.

    "Great location." "So-so car access and parking." "Parking should be cheaper." "Near city centre with great sightseeing and nearby restaurants." "Near public transport, airport, and train station."

  • Wellness Area
    "Great wellness & sports facilities"

    Gym is sensational. Spa was amazing. Loved the sauna in the workout room.

    "Great fitness area, sauna and wellness."

  • Breakfast
    "Tasty breakfast"

    The breakfast buffet were delicious. Buffet breakfast was also a huge delight. Breakfast in the morning was supurb.

    "Reasonably priced, tasty breakfasts."

  • Bar and Beverages
    "Bar is awesome"

    Cocktail it was delicious. Bar food was fantastic. Bar staff are wonderfull.

    "Excellent bar with great prices." "Bar service is acceptable."

  • Room
    "Room is all right"

    Dirty sheets etc. Toilet seat was also dirty. Toilets in the foyer stunk.

    "Clean and acceptable rooms and beds." "Mediocre sized, poorly cleaned bathrooms." "Poorly-maintained rooms with bad TV's and kitchenettes." "Poorly rated A/C, minibars, and furniture." "Shower can be a problem." "Adequate balcony."

  • Value for money
    "Fairly good value for money"

    Car parking was overpriced. Was charged for Wi-Fi access. Parking fees which were incorrect.

    "Fairly good value for money." "Acceptable breakfast prices." "Internet is affordable." "Normally priced food." "Affordable beverage prices."

  • WiFi
    "Complaints about WiFi"

    Was charged for Wi-Fi access. Internet access was horrific. Wi-Fi and TV didn't work.

    "Wifi quality could be improved." "Internet is affordable."