Novotel Brussels Airport

Diegem, Belgium

81%
8.1 K reviews
Very good airport hotel. Close to Brussels Airport. Close to parking areas and the airport. Fantastic service.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Tea/coffee maker
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Air conditioning (centrally regulated)
    • Minibar
  • Facility
    • Elevators
    • Newspaper stand
    • WLAN access
    • Bar(s)
    • Room Service
    • Hotel Room Safe
    • Conference Room
    • Shops
    • Public Internet Access
  • Food
    • Breakfast Served
    Activities
    • Steam bath
    • Sauna
    • Children's Entertainment
Da vinci laan 25 Bedrijvenzone Diegem-Vuurberg Brussels Diegem 1831

Facilities

The hotel comprises a total of 209 rooms. Most of the storeys can be reached by lift. Amenities include a safe. Wireless internet access is available to travellers in the public areas. The hotel's culinary facilities include a restaurant, a dining area and a bar. Guests can buy souvenirs at the gift shop. Additional facilities at the establishment include a newspaper stand. Those arriving in their own vehicles can leave them in the car park of the accommodation. Available services and facilities include a transfer service and room service.

Rooms

Each of the rooms is appointed with air conditioning and a bathroom. The rooms have a double bed or a sofabed. A safe and a minibar are also available. A mini fridge and a tea/coffee station ensure a comfortable stay. Other features include internet access, a telephone, a TV and WiFi. The bathroom offers convenient facilities including a shower. A hairdryer is also available. The hotel offers family rooms and non-smoking rooms.

Sports/Entertainment

Guests can enjoy a varied leisure programme thanks to the range of sport and entertainment options available. A range of options are available, including a gym, a sauna and a steam bath. Additional services include an entertainment programme for children, offering numerous activities.

Meals

Travellers can choose options including breakfast and lunch.

Ratings

  • Location
    88%
    "Great location"

    Great value and proximity to airport. Great shuttle bus service to and from the airport. Location was fantastic.

    "Great location near the airport." "Decent, but pricey, parking." "Good accessibility by car." "Restaurants & bars in the area are ok." "Far from city centre but reasonably close to shopping."

    Details
  • Service
    84%
    "Fantastic service"

    Check in was exceptional. Clean , Fantastic Friendly Staff. Service in restaurant was excellent.

    "Service is professional and cheery, especially reception and housekeeping." "Good shuttle service." "Restaurant could offer better service." "Pool bar needs better service." "Room service could have been improved."

    Details
  • Room
    77%
    "Great room"

    AC worked well nothing was wrong. Room was impeccable. Excellent room furnishings and washroom.

    "Large, clean rooms with superb beds." "Bathrooms are large but with substandard cleaning." "Badly maintained rooms with poor air conditioning, televisions, and furniture." "Shower was ok." "Acceptable minibar."

    Details
  • WiFi
    74%
    "Good internet service"

    Complimentary wifi. Free WIFI. Great wifi.

    "Fast and cheap WiFi." "Average wifi quality."

    Details
  • Breakfast
    67%
    "Breakfast is average"

    Disappointed with the breakfast buffet. Excellent breakfast and dinner. Excellent buffet lunch and breakfast.

    "Breakfast is decent but expensive."

    Details
  • Value for money
    57%
    "Fairly good value for money"

    Price point is an exceptional value. Complimentary shuttle to the hotel. Overall, it is high value.

    "Fairly good value for money." "Pricey breakfast and dining." "Free internet." "Beverages could be cheaper."

    Details
  • Food
    47%
    "Food could be better"

    Mixed grill was dry and tasteless. Fruit salad was a bit tasteless. Restaurant experience was horrible.

    "Poor dining experience with uninteresting menus and bad side dishes." "Food is pricey and snacks are subpar." "Dining area is okay, with decent dessert and fruits." "Untasty beef dishes & steak." "Salads are not good."

    Details
  • Pool
    8%
    "Pool should be renewed"

    "Pool should be renewed."