Novotel Hong Kong Nathan Road Kowloon

Kowloon - Hongkong, Hong Kong

10.4 K reviews
Very good family hotel. Close to Nathan Road. Fantastic service. Great location.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Tea/coffee maker
    • Bathroom
    • Safe
    • Lounge
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Minibar
  • Facility
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Laundry Service
    • Room Service
    • Hotel Room Safe
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • Breakfast Buffet
    • Evening Buffet
    • Breakfast Served
    • Lunch Buffet
    • Children's Entertainment
    • Massage
    • Aerobics
348 Nathan Road Kowloon Hong Kong


This city hotel is centrally located on the main thoroughfare of Kowloon, also known as the ‘golden mile’. The Jade Market and the Temple Street Night Market can both be reached in 8 minutes on foot. The Ladies Market is 5 minutes away using public transport. The nearest MTR (Mass Transit Railway) station is Jordan and is only a 2-minute walk from the hotel.


Travellers can feel at home in one of the 389 rooms. Services such as a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is available to guests in the public areas. Various gastronomic options are available, including a restaurant, a dining area and a bar. Additional services include room service and a laundry service.


Rooms feature air conditioning and a bathroom. The rooms have a king-size bed or a sofabed. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. Internet access, a telephone, a TV and WiFi ensure optimal comfort. Slippers are laid out in each of the rooms. Amenities in the bathrooms include a shower. A hairdryer and bathrobes are provided for everyday use. The hotel offers family rooms and non-smoking rooms.


The establishment offers attractions including sport and entertainment opportunities. A range of options are available, including a gym, gymnastics and massage treatments. Additional services include an entertainment programme for children, offering numerous activities.


Travellers can choose from a range of snacks and meals including breakfast, lunch or dinner.


The following credit cards are accepted at the accommodation: American Express, VISA, Diners Club and MasterCard.


  • Location
    "Great location"

    Staff and environment was excellent. Location is superb. Excellent location and facilities.

    "Great location with good access by car." "Near public transport, airport, and train station." "Central location with great sightseeing, dining out and shopping."

  • Service
    "Fantastic service"

    Impeccable customer service and attention to detail. Check in was an absolute delight. Assistant Manager was fabulous.

    "Friendly service and good housekeeping, with average wait staff." "Well-managed with a nice reception and professional service, particularly at the bar." "Great concierge service." "Room service is perfect." "Good shuttle service." "Booking process is sufficient." "Good tour guide." "Recreation staff is nice." "Great hotel security."

  • Cleanliness

    Lobby is clean and beautiful. Room was kept spotless. Bathroom was spotless.

    "Rooms are clean, but bathrooms are only so-so." "Clean hotel facilities." "Dining area is relatively clean."

  • Breakfast
    "Tasty breakfast"

    The breakfast buffet was delicious. Delicious buffet breakfast. Croissant very delicious.

    "Reasonably priced, tasty breakfasts."

  • Vibe
    "Awesome vibe"

    Lounge definitely exceeded my expectations. Ambiance was however fantastic. Desk & lounge area were excellent.

    "Awesome vibe." "Friendly atmosphere." "Relatively modern hotel." "Entrance area is ok." "Luxurious Hotel." "Stylish hotel." "Awesome for families." "Good for business people." "Good choice for a city trip."

  • Room
    "Room is all right"

    Club room and facilities fantastic. Sink in the bathroom was clogged. Carpet in the room a bit old and smelly.

    "Rooms relatively new with decent minibars." "Tidy rooms with great beds, but needing better maintenance." "Small but relatively clean bathrooms." "Complaints about furnishing, kitchenettes, and A/C." "TV's not great and no view." "Shower can be a problem."

  • WiFi
    "Regular internet service"

    Wi-Fi did not work easily initially. Internet and television was great. Wifi usage in rooms are chargeable.

    "WiFi is good value."

  • Comfort

    Lounge was very peaceful. Cupboard was too small. No heater or Aircon.

    "Comfy, quiet rooms with cozy beds." "Small bathrooms and inadequate A/C."

  • Pool
    "Pool should be renewed"

    There was no swimming pool. No indoor pool. There was no pool.

    "Pool should be renewed."