Novotel Liverpool Centre

Liverpool, United Kingdom

7.8 K reviews
Very good business hotel. Close to Tesco. Located near shopping areas with easy access to parking. Fantastic service. Great pool.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Hotel Room Safe
    • 24-hour check-in
    • Currency Exchange
    • WLAN access
    • Room Service
    • Restaurant(s) with high-chairs
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • à la carte Dinner
    • Breakfast Served
    • Breakfast Buffet
    • Half Board
    • Set menu dinner
    • Lounge Chairs
    • Jacuzzi
    • Outdoor Pool(s)
    • Indoor Pool
    • Number of Pools
    • Heated Pool(s)
    • Children's Entertainment
40 Hanover Street L1 4LN Liverpool
33 ft to downtown


Ideally located in the Paradise Street/Hanover Street area of Liverpool city centre, the family-friendly city hotel is just a 10-minute walk from Echo Arena, Matthew Street, the Cavern club district and Lime Street railway station, 2 minutes from the Liverpool 1 Centre with its numerous restaurants, bars and shops, 5 minutes from the Albert Dock waterfront, the famous Chinatown district and the main bus terminal. The conference hotel is approximately a 15-miunte walk from the main ferry terminal and around 10 km from Liverpool John Lennon Airport.


The hotel was built in 2009. Travellers can enjoy a pleasant stay in one of the 209 rooms. Most of the storeys can be reached by lift. Services such as a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is available to guests in the public areas. Culinary facilities such as a restaurant, a dining area and a bar offer food and drink. Those arriving in their own vehicles can leave them in the car park of the establishment. Additional services include room service and a laundry service.


Each of the rooms is appointed with air conditioning, central heating and a bathroom. A double bed ensures a good night's sleep. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. Other features include internet access, a telephone, a TV and WiFi. A shower and a bathtub can be found in the bathrooms. A hairdryer can also be found in each of the bathrooms. The accommodation offers family rooms and non-smoking rooms.


The hotel features various options for cooling off on hot days, including a pool and an indoor pool. Sun loungers provide a great place to sunbathe. The hot tub is the perfect place to relax. A range of options are available, including a gym and a spa. An entertainment programme is offered for children.


A variety of catering options can be booked. Guests can choose between bed and breakfast and half board. Breakfast and dinner are available.


The following credit cards are accepted at the establishment: American Express, VISA, Diners Club and MasterCard.


  • Location
    "Great location"

    Hotel is located superbly for all the local entertainment and shopping. Location was also fantastic. Excellent location and facilities.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Decent, but pricey, parking." "Close to public transport and the train."

  • WiFi
    "Good internet service"

    Internet connection was excellent. Email address was correct. Good wi fi for the children.

    "Good wifi quality." "Free internet."

  • Service
    "Fantastic service"

    Hotel staff were superb. Staff member was very apologetic and polite. Staff are wonderful and very helpful.

    "Great management and friendly, professional staff." "Reception, housekeeping and restaurant service were adequate." "Pool bar needs better service." "Room service could have been improved." "Booking process should be better organized."

  • Breakfast
    "Tasty breakfast"

    Fantastic buffet breakfast. Breakfast was divine. Breakfasts were superb.

    "Tasty yet pricey breakfasts."

  • Pool
    "Great pool"

    Swimming pool was excellent. Swimming pool and gym another bonus. Grandchildren loved the swimming pool.

    "Clean pool area."

  • Food
    "Food is all right"

    Bread and pastry item were undercooked. Yoghurt was weak and tasteless. Sticky toffee pudding.

    "Poor snacks and overall mediocre dining." "Okay but overpriced menu." "Guests disliked the pork dishes, desserts, and fruits." "Side dishes and vegetables are not well rated." "Poor vegetarian & vegan dishes."

  • Room
    "Room is all right"

    Interconnecting rooms were large, spotlessly clean. Pillows too few and terrible. Basin seems very unhygienic.

    "Decent rooms with passable beds, but badly kept up." "Rooms are spacious, modern and tidy with excellent views." "Bathrooms are large but with substandard cleaning." "Shower was ok." "Poor quality TV's, furniture, and kitchenettes." "Acceptable minibar."

  • Value for money
    "Fairly good value for money"

    Included bath robes and slippers. Complimentary bottled water in fridge. Evening meal was really not worth the money.

    "Fairly good value for money." "Pricey breakfast and dining." "Beverages could be cheaper." "Free internet."